I have ordered different items between dresses, pants and shoes, matches the photos and descriptions, I am very satisfied and happy
The entire shopping experience is perfect and I had a great overall experience! Do yourself a favor and buy this boutique!
I bought a dress online, received very good and friendly online advice. I recommend the store for customer service and clothes.
I loved this site. The clothes are really great. Everything on one click away. The clothes are according to trendy fashion.
I am very satisfied with my purchases in popjulia, they are very fulfilled and serious with their sales, I recommend it
I bought some dresses in this store and I found them of good quality, excellent design and ease of using the page, for now I recommend them
The website is easy to use and the chat with the customer service is good. The designs I ordered here always attract the attention of my friends.
Do not but from here the clothes you get are NOTHING like the picture, then you have to send the returns to China at your own expenses AND then they do not refund you the money.
For the price, I can't complain. The quality is superior to what I expected, the necklaces are great and I have received many compliments.
This was the second order here. And just like the first time, the price is good but I received the order a little slower.
I bought a gray dress I never receive anything now you receive my order I paid with PayPal okay I 'm going to my bank for verified the day I bought this dress right now.
Sorry for all inconvenience caused.
Have you placed any order with us?
Could you pls kindly send your order number and the issue that you ran into to support@popjulia.com? Then, we will check and get back to you accordingly.
We promise you we will settle this matter at the best way we can.
Excellent selection of quality clothes and excellent design, incredible prices, well-made clothes, the shipment of my order arrived without problems.
Very satisfied with the online order process and the quality of the clothes. I only ordered a small amount of clothes effortlessly at a good price.
In this online boutique I find all kinds of clothes at very good prices, fast and reliable delivery and of very good quality
I ordered shirts and skirts to work in the past, now I ordered two dresses for a trip. I loved the design, it's perfect for a holiday weekend.
How can we report this company? I never got my order either and never got confirmation on my order and cant even contact customer service
We can be rached at support@popjulia.com. If you did not receive comfirmation email from us, pls double check if you entered the regisetred email wrong. Our deliviery time =processing time (7 days)+ standard shipping (10-20 working days).
Website easy to navigate, the design I bought was not easy to get. The sizes are consistent with what I expected, I highly recommend them.
Shipping was fast, overall item quality is excellent. Overall, the shopping experience was quite satisfactory and worth the price.
Answer: The only reason why there are polarized feedback (1s and 5s) is this: 5s are from Popjulia and 1s are from the real customers, or victims. THE QUALITY OF THEIR PRODUCTS IS BAD! AND THEY ASK THE CUSTOMERS TO PAY FOR SHIPPING BACK, BECAUSE MOST PEOPLE WILL JUST GIVE UP. I AM ASKING AROUND TO SEE HOW MANY PEOPLE WANT TO SUE THEM. PLEASE RESPOND.
Answer: Sorry to hear that you are not satisfied with our website. We will keep improving our products and services.If you run into any issue, please do not hesitate to contact us at support@popjulia.com
Answer: Sorry that we don't support phone service now. Pls feel free to drop us an email with order number (support@popjulia.com) for order status and we will get back to you in 24 hours
Answer: We cannot locate your order number here. Please email to support@popjulia.com for order status. Order# is like I1xxxxx.
Answer: Sorry for any confusion caused. We will keep improving our products.
Answer: If you run into any issue, please do not hesitate to contact us at support@popjulia.com. Best regards, PopJulia
Answer: Sorry to hear that! It is peak season and we are kind short of hands. May I have the order number and we will reply you email in priority?
Answer: We've cancelled the order# I1611447 for you. You will receive an email notification via emailsnowman421717@hotmail.com. If you run into any issue, please do not hesitate to contact us at support@popjulia.com
Answer: Sandra T. And Luciene o Would you mind to indicate us the order number so that we can check? Or the email address you used to log in? If you run into any issue, please do not hesitate to contact us at support@popjulia.com.
Answer: Sorry for this impression. We have tried our best to serve our customers. But we can't satisfy all. We will keep improving our products and services. If you run into any issue, please do not hesitate to contact us at support@popjulia.com
Sorry that you are not satisfied with the order.
You can check the return policy here: https://www.popjulia.com/help/returns-and-exchanges
We can only issue a refund after returned is well received. Please also send us the return tracking# through email and we will keep track of it.
If you run into any issues, feel free to contact us at any time.
Best regards,
PopJulia