I bought a gift blouse for my sister, I am very excited because it came very fast and everything went according to the specifications, the customer service was very active and very timely. In regards to the blouse, it was super elegant and fits the measurements.
I have always been in this online store when I need a dress as soon as possible. They always seem to make the impossible possible. Whether it's to buy a dress or also to add parts and pieces to make my dress a show.
I ordered a dress in a UK size 20, (i anm a UK size 18), and the dress I got was way too small, I could not even get it on, so more likely a size 14, as I can Squeeze into size 16. It took 4 weeks to arrive, and the second dress I ordered at the same time has not arrived yet. I ordered a pair of sandals as well, they are just about usable, poor quality.
So 3 items not worth buying - wasted money, never going to buy anything from them again
It is my favorite for several reasons.
And one of those reasons are promotional offers, excellent shipping rates and excellent customer services.
The items are of good quality and it is exactly like the picture.
I had a problem with my returned items. I sent an email and within minutes I received a response and the problem was resolved. Thanks to the lady who responded to my email quickly and was able to resolve the issue within minutes.
The products I ordered are very comfortable and very well made, the size was perfect, I love the high waists and the fabric. The website was easy to use and shipping costs were fast. I can't wait to make another order.
So far, the general service I have received from this page has been excellent. The products that I have ordered have been of excellent quality and the delivery service was very fast. The page is really useful.
I ordered a dress the dress came quality was not what was in the picture. The dress was for a little girl. It took 3 months to get the dress. It was going to cost $45. To send back. American beware of this company.
Sorry for any inconvenience caused. Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your body measurements when choosing size. They are true measurements.
We have many orders in the last 3 months and shipping may be delayed a bit. We do apologize for this.
Our normal deliveBest regards,
Serie
Ry time is 3-5 business days of preparing the orders plus 10-20 business days of postal service shipping (7-12 business days of postal expedited, or 2 to 5 business days of express shipping).
If you run into any issue, please do not hesitate to contact us at support@popjulia.com
For the price I didn't expect much, however, the items I received are of very good quality. I love the feel of the fabric of the dress I bought, it fits perfectly. I keep thinking that I need to buy it in more colors.
I found this store through the internet, they show their dresses very well. I ordered my dress and it was very good, everything about the dress was amazing and it fit me perfectly. The qualities very good and acceptable.
I was skeptical about this site, but I took the opportunity and ordered anyway. Although it took me a while to get it, I received the dress I ordered and it looked great. I received many compliments about it. I will buy from this seller again.
I just received my first order and I am very happy with my purchase, the fit of the dress is perfect, the material is smooth, the delivery was fast, the website is very easy to navigate and easy to use.
The dress exceeded my expectations. The dress was delivered on time, the quality was excellent, the color was perfect. I asked for a bigger size and modified the dress for my anniversary party. I will order again
I bought the dress for my evenro on this page. It adapts perfectly to my body, it has an incredible white color. The setting is very forgiving. I just lost ten pounds due to stress, and the dress does not show this loss.
They sent me a coupon for not buying for a while and I decided to receive a gift. I requested the receipt, I registered, I went back to the store to find more products. I find it very easy to buy here, it is rewarding. I am a very satisfied customer.
It was very easy to browse the store to find the dress I ordered. I was very happy with the wide variety of clothes available, of course, I was satisfied with the quality of the items I ordered previously as well. Shipping didn't take long either, which was really good.
All over bad... really bad... super bad... super super bad... super super super bad... super super super super bad... I would not have go on like that if the system didn't as me for a minimum of 100 characters
Sorry to hear that.
Dear, PopJulia is trustworthy. Most our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service by support@popjulia.com. We will help you to resolve the issue ASAP.
We will do best to provide better goods and services.
Have a nice day.
They provide amazing service. I loved their service. I have ordered a casual dress from papjulia. Its a rare for me to find dresses that fit right out of the box. Dresses was also pretty and it will fit a variety of sizes. Amazing service..
I wasnt expecting more than a 1.8 star for these people. My personal experience was worse service ever. Will never buy from pojulia again and i do not recommend it. Waste of your money and time plus rude and terrible customer service. It took them more than 2 months to deliver my order and i didnt even get it cause i moved to a different state and they didnt want to deliver to my new place. Couldnt have had worse experience. Plus they suggested a 10% refund because of their terrible service and never refunded anything. Bad bad bad business
Sorry to hear that.
We are so sorry for keeping waiting.
Since it is peak season and the best selling items do need more time to make in bulk. Hope for your understanding. You can contact us to update the address before shipment.
We do hope you will have a better shopping experience with us in the future.
Thanks for your tolerance and patience with us to settle this matter.
We will do best to provide better goods and services.
Have a nice day.
I ordered some clothing expecting a 21 day delay. It was over 30. When I received the first item it did not look like the picture. My 11 year old (who is very thin) could not fit into the item. I am 5 foot 3 inches and 118 pounds and it was so short I could not call this dress a t-shirt
The picture had a flowing dress to the knee. The description also said it was cotton! It might be lycra. You could also see through the dress. I canceled the rest of my order! Lesson learned on this DO NOT BUY FROM THIS COMPANY. I have not even started on the return policy to China.
Sorry that you are not satisfied with the item. For the composition of the item, you can see it under product details.
If you run into any issue, please do not hesitate to contact us at support@popjulia.com.
Answer: The only reason why there are polarized feedback (1s and 5s) is this: 5s are from Popjulia and 1s are from the real customers, or victims. THE QUALITY OF THEIR PRODUCTS IS BAD! AND THEY ASK THE CUSTOMERS TO PAY FOR SHIPPING BACK, BECAUSE MOST PEOPLE WILL JUST GIVE UP. I AM ASKING AROUND TO SEE HOW MANY PEOPLE WANT TO SUE THEM. PLEASE RESPOND.
Answer: Sorry to hear that you are not satisfied with our website. We will keep improving our products and services.If you run into any issue, please do not hesitate to contact us at support@popjulia.com
Answer: Sorry that we don't support phone service now. Pls feel free to drop us an email with order number (support@popjulia.com) for order status and we will get back to you in 24 hours
Answer: We cannot locate your order number here. Please email to support@popjulia.com for order status. Order# is like I1xxxxx.
Answer: Sorry for any confusion caused. We will keep improving our products.
Answer: If you run into any issue, please do not hesitate to contact us at support@popjulia.com. Best regards, PopJulia
Answer: Sorry to hear that! It is peak season and we are kind short of hands. May I have the order number and we will reply you email in priority?
Answer: We've cancelled the order# I1611447 for you. You will receive an email notification via emailsnowman421717@hotmail.com. If you run into any issue, please do not hesitate to contact us at support@popjulia.com
Answer: Sandra T. And Luciene o Would you mind to indicate us the order number so that we can check? Or the email address you used to log in? If you run into any issue, please do not hesitate to contact us at support@popjulia.com.
Answer: Sorry for this impression. We have tried our best to serve our customers. But we can't satisfy all. We will keep improving our products and services. If you run into any issue, please do not hesitate to contact us at support@popjulia.com
Sorry to hear that.
Kindly pls note that size varies from specific items on our website. We recommend you use “Size Guide “ to better determine your ideal size. Be sure to check the measurements provided online for each dress advertised as comparing them to yours to insure a better fit.
Sometimes delay happens for hot sale items cost more times to process in bulk. For avoid further delay for the whole order, we ship the items separately so that the customer can get part of them earlier. Hope for your understanding.
Pls feel free to drop us an email (support@popjulia.com) for order status and we will get back to you in 24 hours.