Picanova

This brand contacts truely incredible and very a lot made assist with all things for dedication. Your expert administrations are hugely amazing, that is the cause we in no way depart you and are satisfied with you.

Love the canvas prints, great value and their offers are not to be beaten. Delivered to your door in record time. What's not to like

I recently ordered a Groupon from Picanova.com, when I called to ask if I could pay for my order to get here within 5-6 days they told me they only do STANDARD shipping, even if I wanted to pay an extra $20 for them to ship it to me on time they wouldn't do it. Very frustrating when you need them within a week, hopefully they changed there policy, or they will end up losing customers.

I have fallen in love with my photos on canvas from Picanova!

I started purchasing canvas prints several years ago, in response to an offer from a nature photographer whose prints of a gorgeous Gorilla were irrisistable. Back then, I purchased a number of canvases to create photo areas in my home. The prints from Picanova were lush, richly colored, and more like paintings than prints. The customer service was provided to customers individually, with Picanova staff willing and able to review a print order to help the customer better ensure it would come out as hoped.

Picanova has changed since then. The prints don't seem as lush anymore and the type of personalized service doesn't appear to be available. But, I'm still a customer, and I look forward to getting special photos made on canvas into the future. My most recent purchase is an inspirational image that came out well and is being hung on a living area wall.

Thank you.

Currently dissatisfied- website says product has shipped, but no fedex tracking number is listed. No one is answering toll free number or 305 area code, I've been calling for 6 hours now. No response to my email. Gift will not arrive in time for Christmas gift. Will update if I receive any response.

UPDATE: I'm changing my review to 2 stars with an update that this company is not a scam. They do, apparently, exist. However, they clearly over-booked themselves with the Groupon deal accepting far more orders than they were able to handle and have a very immature customer service system. Not answering their phones or e-mails and not having any way to leave a message is SKETCHY -- they need to fix this ASAP.

After I originally posted my review here, I attempted to contact them every way I thought possible, having exhausted phone calls and e-mail. I tweeted at them and then sent them a private message on Facebook. Facebook, of all things, is where I finally got a reply from someone. They assured me that my order was on its way and said they had an issue with their system which was supposed to send out tracking numbers.

My canvas prints came the next day. The quality was fine, though the canvas is "thinner" (less sturdy feeling) than Costco prints and the color seems as though it would completely dissolve if it got wet (I tried cleaning a spot off a corner with a damp finger and the paint came off). I delivered one of my two prints as a gift and it looked very nice.

So, overall I'm happy with the product (at the Groupon price -- I'd never pay their full price). The company made some huge mistakes though. And I still seriously doubt the validity of the first handful of "5 star" reviews on this site. My original review is below.
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WOW! This company is a fake/scam or something. Like the others, I haven't received any communication in weeks. Have tried e-mail, Twitter, and phone calls. No way to leave a message. Also, look at all the "positive" reviews on here. They are all from a 3 day window --- SUPER SKETCHY! I am sure these are fake reviews. SCAM!

I've used Picanova many times now, and am not disappointed. One reviewer stated that "edge details are lost", but this was his own fault because he chose the edge wrap option, which makes the photo wrap over the edges of the frame, which is a stylistic choice. If he had chosen black or white edging, the whole photo would have been visible on the front. I made that mistake myself, once, too. I've turned my home into a gallery using this site, and have made many gifts as well. I would recommend them.

I have ordered several canvases for my home, my parents and even as gifts. The beauty of a picture canvas is a unique art addition to any room.

I have ordered multiple canvas pictures and they all turn out amazing! I couldn't ask for a better quality!

This is the second canvas I ordered. Both are beautiful! The turnaround time was so fast. I would definitely recommend picanova to my friends!

I had an enlargement of a print that is very special to my husband and me. It arrived in a package that protected the print really well; and the results of the enlargement were magnificent. Sometimes when you try to enlarge a print it doesn't come out as clear as the smaller version... this is perfect... so much so that we are having it framed to place over our mantle. Thanks, Picanova for a great job!

On the website, they claim that production time is 24 hours if payment is cleared by 7 a.m. This was the case for my order. 4 days later and my item has still not been shipped, despite several emails back and forth about this. I would understand if production took twice as long as they state on the website. But 4 times is not acceptable, especially when they know I need this order shipped. No effort was made by this company to honor their own promises on their website and email correspondence.
I cannot recommend this company when others are doing a better job and keeping their promises to their customers.
The telephone number they have online is only available during "business hours"! I have called them several times during the day and never been able to speak to anyone. They do not inform you of what the business hours are! Just stay away from this company.

Just wanted to let potential customers know that Picanova has once again exceeded our expectations in all facets of the process for ordering a large poster sized canvas print. This included: from researching our requirements on their web site, excellent and very competitive pricing, ease of placing the order, contacting their customer service by phone to verify that they had received & understood our order, including an amazing 4 day delivery, well protected and packaged artwork, and finally the superior quality of the actual final product. Thank-you again for Picanova's superior service.

Absolutely loved Picanova! During the Groupon deal, we received 3 gallery wrapped canvases, for around $20 dollars a piece. I was extremely satisfied with the quality of the canvases and wished that Groupon would have let me order more. Highly recommend!

Downloaded picture, said it was suitable, canvas arrived with small picture in a corner. The site was not clear that we had to crop to size or that there is no quality check to confirm reasonable product was being delivered. Complaint has been returned as my fault. Company is in Germany and introductory offer to small to chase, but warning to new purchasers to be careful. Very disappointed Anne Thomson

I had a very old picture of my grandparents when they were on a tour in England. The pic was black and white - not the best quality, but once I got it scanned in and adjusted to the right size on their site, it came out looking phenomenal! This was a Christmas gift, I actually found a Groupon for $19.99 for the 16x20. When it arrived (in an extremely timely manner) I got the desired response, tears. This is something my grandparents will treasure forever! Picanova did an AMAZING job and I will definitely be using them again, Groupon or not :)

Ordered two 16x20 canvas prints through groupon. Received them in about 5 days. Perfect. They even landscapes a photo for me without asking (not an option with groupon coupon I guess). Will look for more offers in the future (reg price way too high.)
Very happy with my order.

Incredible quality and even more unbelievable the speed of delivery on the two canvas pics we ordered. Received them within 4 days... Awesome job!

Great experience! I ordered my canvas on Sunday and it arrived by Wednesday or Thursday! Now I know I know this is unusual as it didn't come this fast last time, but they did promise before Valentines Day. Exceeded there promise! And it looked great, my daughter and son in law loved it!

Instructions and specs are straightforward = uploading artwork was easy. My first order was shipped the next day and arrived very well packaged/ true to color- have since placed a third order...

Ordered a photo to canvas from a Groupon offer. The canvas was so thin that you could see the outline of the frame through the canvas. It distracts from the image.

I had gotten a groupon from picanova. I used it as an Xmas gift! I received it faster than the estimated 2 weeks that they had told me. (Which was great because it came in just in time for Christmas) I gave it to my grandmother, and she loved it! Highly recommended!

I ordered a canvas print through Groupon. I've had some trouble in the past with items not showing up by the promise date. But Picanova actually showed up BEFORE the promise date. I ordered a 16X20 as a Christmas gift and it brought tears to my Dad's eyes. Great quality and prompt delivery.