Photobox Reviews Summary
Photobox has a rating of 1.2 stars from 168 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Photobox most frequently mention customer service, express delivery and next day. Photobox ranks 136th among Photo Printing sites.
I have ordered from Photobox several times and each time I have had excellent quality finished product, excellent price and the best thing is that Customer Services are quick to answer phones and solve any issues quickly and efficiently.
Good bargains and offers. Got a nice A4 album for £30+£3pp which was pretty cool (50-page album). Really good support on phone. Totally recommend it.
Terrible quality canvas print! Nothing like what it said it will look like on the website! So far they have not responded to my complaint to do anything about it!
I'm surprised no one has reviewed this dreadful company yet? They are "absolutely appauling". I ordered a birthday card earlier this year, and received a horrible service. The customer service was insulting and unprofessional.
After I complained about not receiving my card, I had an email from a Rachael who suggested that I "go back and read their turnaround delivery", which is something I did before I even ordered from them! Advertised period of 4 - 6days, but it took them 14 days to print and deliver a "simple birthday card".
I ended up ordering from Moon Pig and the Moon Pig card came the very next day!
The Photobox card eventually arrived, but it was a complete joke. I could have printed a better card on my home computer! Photobox seem to be a company run by either one or two teenagers from their bedroom.
The Moon Pig card was 100% professional and my whole family was delighted with it. Avoid Photobox at all costs! I ordered a full refund from Photobox because it didnt come in the advertised period, and thankfully I got my money back. If you want avoid crappy products which look like they've been made by children, and if you want to avoid the stress and hassle of complaining, then avoid Photobox
From the business
Shoot, print, create and give! Develop your photos or create a masterpiece with PhotoBox, the photo specialists. Prints, Canvases, Mugs, Photobooks and more...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members