Overview
Perpay Inc. has a rating of 4.4 stars from 1,304 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay Inc. most frequently mention customer service, credit card and direct deposit. Perpay Inc. ranks 23rd among Discount Shopping sites.
What can I say about per pay besides it's the number 1 app I use. The products be great and a little pricey but the payment plan is unbeatable. Thank you guys so much for helping put smiles on my family faces specially my daughter. Thank you per pay once again!
My experience have been good. The only negative thing is that they charge a shipping fee for every item that you purchase. If it's all in the same order i. Feel it should be just one shipping fee.
Great service, absolutely nothing to complain about. Love the ability to get great products and pay per paycheck at a reasonable price.
I don't understand why, if Perpay has the allotment set up with my employer. And they divi up the payment between the installment loan and the credit card, then why am I getting late fees charged against my account. After telling Perpay I have to spend everything in my credit card and max it out, because of the bogus charges taken from my account. If I don't spend anything to help my account from being so close to the max amount someone gets ahold of my information and again maxes me out.
I had an issue with understanding my payments and making purchases, and the team was all on it in a timely manner and helped me to understand what was going on and they resolved the issue. Keep up the great work, thanks.
I have been trying to get a response back from the support team about the Apple Watch that I didn't receive it's supposed to been delivered on the 19 and today is April 27,2025. So that they can contact fed x to help with the investigation, so I'm going to remove the payment until I get the item that I'm paying for.
I have been having a wonderful experience with Perpay. I can order every and anything from perfume to household products. Even beds. Just wonderful
Experience with Perpay is good. Could be great if it was more options to choose from as far as apparel, clothes, shoes, etc., etc.
My last order was never received and I
Filled out the form 3 times and the issue has not been resolved
I was able to get what I needed with challenging credit, at a important time when my financial situation was low.
I issued a ticket for an order that was stolen once it was delivered and the teams quick response was amazing
I like that it comes out by direct deposit, that way I don't get behind and it's helping build my credit
All for nothing I repeatedly tried different formats of my proof of income and connected direct deposit and linked my bank account and kept getting the same message only to be asked for my review after my "kind words"
We understand your frustration and appreciate you sharing your experience. Our goal is to make the process as smooth as possible. If you’d like to follow up, please reach out to us at hello@perpay.com, and we’d be happy to help!
Great 2nd chance opportunity! I wish they would reevaluate sending things after first check for people who've been paying on time though. Send it prior to them receiving first payment.
I recently had a few issues getting my direct deposit set back up. Tanner was my contact. He was incredibly helpful. Walked me through the issue, helped me solve the issue, and got everything fixed for me. He was so responsive via email. I just cannot be happier with the customer service I received.
I haven't been able to set my direct deposit up manually or electronically. I've also reached out to customer service more then three times and no response on how to fix this. I don't understand because they been taking money out for my purchases I made prior. I can't even use the site.
We're sorry to hear about the delay you've experienced with setting up your direct deposit and receiving support. We understand how frustrating that can be and appreciate the feedback. Our team is currently working through a large volume of customer outreach at this time, but we will get back to you as soon as possible! Thanks for your patience.
With three teenage boys, birthdays and holidays get very expensive. I can always count on perpay to be there when you have pretty high priced items to purchase!
Things are expensive had acct paid through direct deposit paid in full and I just found out they put it on my credit report that I owed 1.00 yes one dollar which isn't true I owe nothing can't find acct hard to get a hold of people
Thanks for bringing this to Perpay’s attention. It's important to the team that credit reporting is both accurate and transparent. If there's a discrepancy—even as small as a dollar—the team wants to get to the bottom of it quickly. For help locating your account or clarifying the balance, please email hello@perpay. Com so they can assist further.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re really sorry to hear about the trouble receiving your Apple Watch. It’s never our intention for delays like this to happen, and we’d love the chance to make it right. Our team is currently working through a large volume of customer outreach at this time, but we will get back to you as soon as possible, if we haven't already! Thanks for your patience.