Overview
Perpay Inc. has a rating of 4.2 stars from 1,077 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay Inc. most frequently mention customer service, credit card and direct deposit. Perpay Inc. ranks 9th among Discount Shopping sites.
I love having the Direct Deposit option, I can use my card and it immediately paid on.
Great to be able to purchase and the payments are taken out automatically
I'll start off by saying why I gave it 2 stars. For those who can't afford to get credit, and have an option of paying by month, this is okay, just like Fingerhut.
But the general score I gave reflects the fact that everything is $10 to $20 more expensive here. Plus they charge way too much for shipping and handling.
Their return policy is outrageous!
Example, are used toy product: "Lego Star Wars X-Wing". This product is sold at Walmart, and online at Walmart, for $68. Also on its Lego website for $62. On the Lego website the shipping is free for standard, on the Walmart website $35 and above will get you free shipping!
Per Pay does not even have a dollar amount that they would work with you, for 'free shipping', if it costs a certain amount.
In most cases when someone returns something, it means it doesn't work, or it doesn't work the way it should work properly. To return items, these items or products must be kept unopened, AND UNUSED!
For example: 1) if you buy a pair of shoes and they're your size but they're too tight... you can't return it.
2) if you bought a pot and skillet set, and you start to cook with it, or you noticed that the screws on the handles are a little loose, or it just doesn't cook the right way for you, you can't return it because you opened it, and you used it! The product must remain unused.
We are also responsible for the original shipping cost which could range from $20 $30
We are also responsible for the original shipping cost, a $10 return shipping fee, and a flat 5% restocking fee on all returned items.
Overall as I mentioned when I started this review this website it's okay for those who are working on their credit or if they're used to Fingerhut type websites.
They do announce that they do not have a Percentage or APR in the sense of Interest, but the reality is, the long run of the price that they sell their stuff along with the shipping and handling, and not to mention in case you don't want the item, it would cost you more to return it, does not make it okay, give me Interest any day.
This is just another scenario of a company charging too much, and much more after, because somebody cannot afford to buy it all at once, but that's where they should have just stopped, instead of charging for everything else, thank you.
Very slow response time when sending emails. No phone number found to contact customer service.
Hi Fernando, thank you for sharing your feedback with us. We apologize for the slow response time you experienced. Please note that due to a high volume of customer outreach at this time, we are directing all inquiries to our live chat or email at hello@perpay.com. Our team would be happy to assist through these secured channels!
They are amazing… They also help with credit… when I had an issue they fixed it immediately
I love it. I get all my kids Christmas gifts through them.
You will never be disappointed always have what you need and want
I loved the convenience of the service that they off and also have the credit card
Very awesome on time and fast can sometimes can be confusing
I love the fast delivery on large ticket items. It don't hurt my pockets either.
Thank you for my Credit card! It has been great with building my credit.
This service is very Reliable and dependable, and I would recommend every and anybody
I love how I have buying power and can get the things I need and want!
All orders are fast and reliable. Payment are great
Great quality service and merchandize. Payments always easy and great to make every other week. Thank Perpay.
I love it always on time with delivery service and all
It's good but I wish we had more payment options and longer
There's no actual interest, but the prices are raised. It's extreme.
It has been great I always get my order in a couple of days
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the review, Roberson!
Prices can be a bit higher than a traditional retail store, but always let us know when a specific product seems too high and we'll make sure this isn't a mistake! We pride ourselves on providing our users with making budgeting for larger purchases affordable, easy, and provide the convenience of paying over time and enjoying your purchase after only one payment has been made.
We are always happy to accept returns and exchange any items that arrive damaged or defective! As mentioned in our Return Policy, items that are returned due to being damaged or defective will never experience return fees and shipping cost will always be credited. We don't see any purchases have been made on our site at this time, but we hope to work with you in the future! If you have any further questions, please email us at hello@perpay.com.