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I'll start off by saying why I gave it 2 stars. For those who can't afford to get credit, and have an option of paying by month, this is okay, just like Fingerhut.
But the general score I gave reflects the fact that everything is $10 to $20 more expensive here. Plus they charge way too much for shipping and handling.
Their return policy is outrageous!
Example, are used toy product: "Lego Star Wars X-Wing". This product is sold at Walmart, and online at Walmart, for $68. Also on its Lego website for $62. On the Lego website the shipping is free for standard, on the Walmart website $35 and above will get you free shipping!
Per Pay does not even have a dollar amount that they would work with you, for 'free shipping', if it costs a certain amount.
In most cases when someone returns something, it means it doesn't work, or it doesn't work the way it should work properly. To return items, these items or products must be kept unopened, AND UNUSED!
For example: 1) if you buy a pair of shoes and they're your size but they're too tight... you can't return it.
2) if you bought a pot and skillet set, and you start to cook with it, or you noticed that the screws on the handles are a little loose, or it just doesn't cook the right way for you, you can't return it because you opened it, and you used it! The product must remain unused.
We are also responsible for the original shipping cost which could range from $20 $30
We are also responsible for the original shipping cost, a $10 return shipping fee, and a flat 5% restocking fee on all returned items.
Overall as I mentioned when I started this review this website it's okay for those who are working on their credit or if they're used to Fingerhut type websites.
They do announce that they do not have a Percentage or APR in the sense of Interest, but the reality is, the long run of the price that they sell their stuff along with the shipping and handling, and not to mention in case you don't want the item, it would cost you more to return it, does not make it okay, give me Interest any day.
This is just another scenario of a company charging too much, and much more after, because somebody cannot afford to buy it all at once, but that's where they should have just stopped, instead of charging for everything else, thank you.
Roberson C.'s review of Perpay Inc. earned 26 Very Helpful votes
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First let me say they've never let me down before. But this just felt ridiculous, I ordered the...
Very slow response time when sending emails. No phone number found to contact customer service.
Thank you for the review, Roberson!
Prices can be a bit higher than a traditional retail store, but always let us know when a specific product seems too high and we'll make sure this isn't a mistake! We pride ourselves on providing our users with making budgeting for larger purchases affordable, easy, and provide the convenience of paying over time and enjoying your purchase after only one payment has been made.
We are always happy to accept returns and exchange any items that arrive damaged or defective! As mentioned in our Return Policy, items that are returned due to being damaged or defective will never experience return fees and shipping cost will always be credited. We don't see any purchases have been made on our site at this time, but we hope to work with you in the future! If you have any further questions, please email us at hello@perpay.com.