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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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The delivery and process was very fast and easy. I had no worry that my gift would would get here in time for my mother. I was disappointed that the discount wasnt bigger for cyber monday. It did basically eliminate shipping which was cool but I saw a lot of websites for other goods that had much bigger discounts. I still purchased from here because I heard good things about the site and dodnt want to risk getting a cheap product but I would appreciate a better deal next time.
Site was easy to navigate. Fast service! I found this site when I was looking for perfume I wore decades ago. I found them here! Delivery was fast, prices good. My perfume smells wonderful!
Fast delivery. Great prices
Happy with the choices
Great prices and the packaged was delivered sooner than expected.
Enjoyed shopping your site. You had some of my old favorites at various sizes and decent prices. I will be back for more!
Delivery was slow this time but usually not the case! Otherwise I love this site!
In the Future I will continue buy products
From you... Perfume.com
Very easy to complete an order on line. Rapid response.
Good pricing, but discount was not applied when we checked out.
Good pricing, but discount was not applied when we checked out.
The first time I have ordered from this site, definitely not the last! Fast shipping!
I tried to order the perfume from a different sight but they were sold out! So i came to perfume.com and ordered from them!
I was definitely skeptical at first but I am very happy with the purchase and I saved a lot of money on the size bottle I got. Would buy from again.
I used to get Avon powder and it was discontinued, could not find any anywhere till I found it on Perfume.com
I can't get in the store I work with so I have to order it now!
Great price on my favorite fragrance. Brand new in box wrapped in cellophane. Merry Christmas to ME!
I received my perfume on time and it was my favorite perfume that I had been looking for, for a long time!
I am very pleased with the whole process and the product I obtained. Thank you for the variety of classic colognes you have.
Excellent so far! Thank you, great price and quick delivery!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members