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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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It was bought for a Christmas gift. It's what he wants and we couldn't find it in the stores. Thanks Perfume. Com.
I could not get a flex pay for an order, only because I didn't have a mobile phone for them to send me a code. Not everyone has one of these kind of phones. I guess that is the only way that you will be able to get the flex pay. Not happy, therefore I am disappointed. (
I could not get a flex pay for an order, only because I didn't have a mobile phone for them to send me a code. Not everyone has one of these kind of phones. I guess that is the only way that you will be able to get the flex pay. Not happy, therefore I am disappointed. (
To expensive and try to get cheaper on line as you do more expensive things on this site than at my hometown
I've never had any problem ordering. They have fantastic selections at great prices. The best part is, I don't have to deal with crowded department stores and can take my time right in the privacy of my home. The shipping time is very quick too and I unduly have my product within 3-4 days. I love this company.
It was simple and easy to use. My order came faster than expected. Also I could use my credit card no hassle with PayPal
Perfume.com has a great selection of perfumes that allowed me to find the perfect scent for me and my mother as her Christmas gift! The order completion took minutes and the perfume was at my door in two days. Thank you perfume.com
This was a gift for a special friend and I was pleased with the price, the note that accompanied the gift and the prompt delivery! I was very happy with the service and look forward to doing business with you again! I also would not hesitate to recommend your company to others
Esta un poco incrédula sobre la originalidad de los perfumes, pero ahora estoy segura que son originales
Bought this perfume for my mom for Christmas. It's her favorite
Quick, easy. Got good deals on 20% off for Black Friday.
Quick, easy. Got good deals on 20% off for Black Friday.
Easy to find, easy to order, reasonable price for gift wrapping, overall would def shop from again
I have been looking for a "signature" fragrance and vaguely remembered Arpege from when I was a young girl and my mama wore it on occasion. I love some of the "vintage" fragrances, with Chanel N°5 being a top favorite, so I already knew the old-school fragrance would likely be right up my alley. I read positive review after positive review concerning Arpege and finally decided I would try it for myself.
A little spritz goes a long way! A tiny bit on my décolletage and I am good for the entire day right through to bedtime. Love, love, love it!
Based on reviews I bought the product, but it is. It like what I thought.
I purchased a bottle of perfume that was a 'sample'. I. e. It had been used to allow customers to sample the perfume. It arrived quickly, and although the box was crushed in one corner it was in fine shape. Only a small amount had been used, making it an excellent way to pay less for the perfume.
Received my perfume fast and it was just what he wanted!
Love this site, it is quick and easy easy and has my favorite scents.
Delivery to my door. Packed well product was well nicer than expected.
The site was easy to use and the prices were great!
The price was worth buying this product, so much cheaper than a store.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members