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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Perfume.com website was easy to find what I needed, order and be on my way! Delivery was quick and my product was in great condition. I'll be doing more ordering with them in the future!
I ordered this product because the price was right!
This isn't my first time buying, always good pricing and fast shipping.
This isn't my first time buying, always good pricing and fast shipping
I was looking for perfumes and I found perfumes. Com It was my first experience buying perfumes on line.
Nice selection of products. Shipping was very fast, especially for the busy holiday season.
Got what I ordered on time at a decent price and no hassle
Easy shopping experience. Everything seems legit. I got lots of compliments already!
Easy shopping experience. Good prices so far.
Name of product was different when I clicked on it, then ended up ordering the wrong product.
SCAM
Very easy to order. Great products with reasonable prices
Very easy to order. Great products with reasonable prices
Wow! I can my someone happy with this opportunity, making 4 equal payments, amazing.
I found a cheaper price somewhere else, but, here they offer 4 instalment payments.
I received the wrong thing and was wondering how do I send it back, do you have return instructions?
After spending so much time going store to store, I gave up and Perfume.com appeared on my screen. They had the right product for the right price. Happy, happy
Your site is easy to navigate. I found exactly what I wanted in seconds.
Your site is easy to navigate. I found exactly what I wanted in seconds.
This is an Awesome Perk that you guys offer, there's always items you'd like to have however not always able to pay the full amount at time!
This is an Awesome Perk that you guys offer, there's always items you'd like to have however not always able to pay the full amount at time!
I love the price. I love the size and the availability of products.
The size of the bottles were a little small and I was sent 2 of the same instead of what I purchased didn't like the smell of some so had to return wish I could smell before buying.
Wanda Davis
Great products, and I am very satisfied. Highly recommend.
My experience with Perfume.com was awesome. Great price on my favorite perfume. Shipping was fast and arrived in perfect condition.
This is for my granddaughter for Christmas! She will love it!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members