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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Was a Christmas present and didn't get it till January
Enjoyed the variety and smooth shopping experience
Enjoyed the variety and smooth shopping experience
My old favorite perfume, White Shoulders, is as lovely as I remembered! Wore it 50 years ago!
Best selection, prices and customer service. Love this website.
Best selection, prices and customer service. Love this website.
I ordered 3.4 oz of Obsession and received 3.3 oz. Was disappointed I didn't receive the size I ordered. Would like an explanation please. *******@aol.com
Thank you
Received first order exactly as ordered no issues and everything smelled wonderful. My new favorite site to order perfumes, especially for scents that are overly priced at a local store.
Received first order exactly as ordered no issues and everything smelled wonderful. My new favorite site to order perfumes, especially for scents that are no longer available.
Easy way to get that special, hard to find fragrance at a great price!
I received my order in ONLY 3 days! Very impressive! Will definitely recommend. Thank you
At first was a little bit worried. But your prompt responce in delivering change my mind quikly thank you I 'll definitly order from you again...
I can only comment after I receive my product. I'll let YOU know
I can only comment after I receive my product. I'll let YOU know
This gift step was perfect. I start to try "Bloom"
Gucci Guilty is in my top 5 and I was out. Three days I had it here and I'm excited! Now I'm waiting on Poeme, and Paris! Then I'll be set
No problem with the product but it took three weeks to get here. Recommend using someone other then USPS for shipping.
Easy, great selection and fast shipping.
Thank you
Easy, great selection and fast shipping.
Thank you
Wonderful I have ordered with you before and the price is rite
It was entirely my fault but I thought I was actually ordering from Bvlgari. I should have done my research first. I have never used this brand before so I didn't question the cost. I looked now and realize that what I paid was about a third of the Neiman Marcus price. I wonder now if I've purchased a discontinued fragrance which may have changed the way it smells due to being out of date. I don't even know if this is the correct packaging or if I got a rip-off of the original. I haven't opened it yet because I want to see if I can replace it. If I can, I would appreciate a pre-paid return address label.
This is the clean and fresh smell I've looking for that I can wear it every day. Love this product
Easy to search & evaluate products allowing for the best choice at the best price. Testers can be selected for even more savings.
Tricky at first but I then recognized the filters and put them to good use for best value.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members