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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Placed my order on the first of January and received it packaged appropriately within a week. Love the discounted price.
Thank you so much for a great shopping experience. I found exactly what I was looking for, & it was an extremely great price. It was a overall excellent shopping experience & would definately recommend.
Great prices & excellent selection! I'm sorry that there was not more stock, but you still had a fantastic selection for being post Christmas/New Year holiday. It was a overall excellent shopping experience & would definately recommend.
So far it is great. I was looking for Jimmy Choo Flash perfume and your company came up
So far it is great. I was looking for Jimmy Choo Flash perfume and your company came up
I was surprised too see all of the great perfumes you have. Very well pleased
At amazing prices, the leading online source for authentic, world-class fragrances & perfumes. Best Deals.
Whenever i want to buy perfume for me or anyone else its the first place i visit. They always have the brand i'm looking for. I get great deal of discount as well.
The prices on the product was great compared to other companies. Also the delivery time was good.
Love this perfume. My patients always compliment me when wearing it!
Love this perfume. My patients always compliment me when wearing it!
My sister loved it, arrived on time and she says it smells amazing
Everything was perfect from order to purchase to delivery
Got what I wanted, when I wanted it, for less than I expected to pay. All good!
First time I used your company. Will know more when I received my cologne and the time it takes to receive it. So far I am happy with ordering it tho
First time I used your company. Will know more when I received my cologne and the time it takes to receive it. So far I am happy with ordering it tho
I placed my order for the perfume & received it quickly. I'm very satisfied overall.
Loved the 20% off coupon and the selection of product. I also really liked the description given for each scent.
Both lotions were stale and didn't smell anywhere near the fragrance I expected.
There are a lot of bargains on Perfume.com
Items we available was packaged well and received in a timely manner.
I was pleased to find the perfume I was looking for that my Grandmother loves for her birthday. Estimated shipping times put the products in my hands well before I needed them, and I expected some delays due to closures around the holidays, but almost didn't receive my order on time due to the fact that my shipping label was printed, but it took many days before the post office received the package. In the end, I got the order about 3 hours before I needed it, and it all worked out, so overall am very happy. Products arrived and were exactly as expected and well packaged.
I was very happy with my order. The price was much more affordable and the package came on time and in tact.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members