business logo of Nature's Garden

Nature's Garden

How would you rate Nature's Garden?
grey star
grey star
grey star
grey star
grey star
Washington
2 reviews
0 helpful votes
Follow Arriba L.
Unfollow Arriba L.
Send Message
Share Review
Report Review

Inbox surveys
March 26, 2025

Surveys are dragnets. They seem to get the information they want and kick you off 75% of the time. If you got my age, sex and address - let me finish the survey!

Date of experience: March 25, 2025
Florida
1 review
0 helpful votes
Follow Erene S.
Unfollow Erene S.
Send Message
Share Review
Report Review

Nature gem
October 28, 2023

Nature's Garden Cosmetics is a hidden gem in the world of natural beauty products. Their commitment to using high-quality, organic ingredients shines through in every product I've tried. From skincare to makeup, their range is extensive, and I appreciate the transparency about ingredients and their eco-friendly packaging. The results have been fantastic for my skin, and I love knowing I'm using products that are both effective and environmentally conscious. The only downside is that their prices can be a bit high, but the quality more than justifies it. Nature's Garden Cosmetics is a brand I trust and adore.

Date of experience: October 26, 2023
California
1 review
1 helpful vote
Follow Zach G.
Unfollow Zach G.
Send Message
Share Review
Report Review

I think we paid around $30 for shipping for our order, and the order did not arrive. They claim it did with UPS and they are refusing to help further just for that fact. The worst customer service I have experienced. Will not be ordering from here again!

Date of experience: November 16, 2022
Tennessee
1 review
0 helpful votes
Follow april E.
Unfollow april E.
Send Message
Share Review
Report Review

Myself, and a friend ordered multiple bottles of narcissist, and it was delivered with zero cents the company refused to believe us, and refused to refund. I even offered to mail the bottles back. They didn't change the formula because I have been making the same product for two years and now. I even ordered two other cents that I've been using for two years they have almost 0 smell after they are used in my product. I have also noticed a change in the consistency and how it works in our soaps, and it is basically unsellable. This company puts zero product information. You have no idea what you're getting. It is probably the worst company I've ever dealt with for Customer Service. I have already moved onto a bigger and better company that is completely transparent.

Date of experience: December 6, 2023

Love the fragrances!
March 14, 2022
Previous review

Love the fragrances! I make a all in one laundry soap..

Date of experience: March 14, 2022

Love the oils!
January 2, 2022
Previous review

Love the oils!

Date of experience: January 2, 2022

Love the scents!
November 1, 2021
Previous review

Love the scents!

Date of experience: November 1, 2021
Wisconsin
1 review
0 helpful votes
Follow Julie D.
Unfollow Julie D.
Send Message
Share Review
Report Review

Awesome customer service
September 29, 2022
Updated review

I received the fragrances I ordered and they emailed me to follow up and make sure I got the ones I ordered. A couple weeks ago my order was delivered to the wrong address so I take advantage of the follow up option.

Date of experience: September 29, 2022

I love shopping with NG!
September 19, 2022
Previous review

I love shopping with NG! Most, if not all of your fragrances I absolutely love! The customer service is amazing and I get my order within just a few days. I make CP soap and other bath and body products for both men and women. Your Perfect Man fragrance oil is a best seller for me so please don't ever discontinue that one!

Date of experience: September 19, 2022
Australia
1 review
0 helpful votes
Follow Amiel J.
Unfollow Amiel J.
Send Message
Share Review
Report Review

Shipping to Australia
November 19, 2021

Pretty good, would be better if website was mobile optimised. Please also consider direct to Australia Shipping option. It's so expensive with all these third-parties and additional "handling" fees when you could just provide that option directly.

Date of experience: November 19, 2021
Illinois
1 review
0 helpful votes
Follow Marsha Y.
Unfollow Marsha Y.
Send Message
Share Review
Report Review

Great products no hassle order process
May 28, 2022

They have a variety of quality products at competitive prices. If I won the lottery, or when my business takes off, I will be shopping more frequent and larger order. So many items not enough time... lol

Date of experience: May 28, 2022
New York
1 review
1 helpful vote
Follow JoLene W.
Unfollow JoLene W.
Send Message
Share Review
Report Review

Lilac oil
June 9, 2023

I just used it for the first and it is wonderful. When I got it I smelled the bottle and I couldn't smell much. I thought "Here's another loser but then I put it in my warmer and WA LA. It smells GREAT! Thank you

Date of experience: June 9, 2023
Maryland
1 review
0 helpful votes
Follow Kevin H.
Unfollow Kevin H.
Send Message
Share Review
Report Review

Not expedited
July 21, 2022

I paid an extra $4 for the expedited shipping but it still arrived late! On the expected arrival date I emailed them about it but they opted to wait three days until it showed out for delivery to say if I hadn't got it by end of day I could get a refund! That's some kind customer service. Talk about a poor way to do business. All about getting that money and nothing else matters after that.

Date of experience: June 21, 2022
Georgia
1 review
0 helpful votes
Follow Robin I.
Unfollow Robin I.
Send Message
Share Review
Report Review

Extremely Happy!
July 20, 2021
Updated review

Love my experience with Nature's Garden. Ordering was simple, fast and efficient. Plus, I love all of my products I received. The Fragrance oils are so yummy it's difficult to pick a favorite. Do happy I ordered from them.

Date of experience: July 20, 2021

Ordering was simple, fast and efficient
July 13, 2021
Previous review

Ordering was simple, fast and efficient.

Date of experience: July 13, 2021
Texas
1 review
0 helpful votes
Follow Candice Y.
Unfollow Candice Y.
Send Message
Share Review
Report Review

Great supplier!
March 7, 2022

Y'all are awesome and y'all's fragrances have never let me down (once I actually read the information). My only complaint is that I always seem to get a few leaky bottles in each order, but that is very minor. Nothing is perfect and expecting perfection is unfair and unrealistic. Keep up the great work!

Date of experience: March 7, 2022
Arizona
1 review
0 helpful votes
Follow jennifer S.
Unfollow jennifer S.
Send Message
Share Review
Report Review

Quick shipping
February 23, 2022

I was so surprised that my order of reed diffuser base came so quickly. I know the times we are in have been challenging for businesses and consumers, but natures garden seemed to process and ship my order with great speed.

Date of experience: February 23, 2022
Pakistan
1 review
4 helpful votes
Follow Afshan S.
Unfollow Afshan S.
Send Message
Share Review
Report Review

I am a big fan of the whole sale supplies that Natures Garden Offers. They not only have the largest collection of exquisite fragrance oils and essential oils but also provide soap bases and candle wax bases for people like me who want to set up a small business at home that not brings in the money but is also fun to work at. I have created soaps, gel waxes and bath and body products using Nature Garden Products and highly recommend this company for candle and soap makers.

Date of experience: March 16, 2015
Indiana
1 review
0 helpful votes
Follow Sam O.
Unfollow Sam O.
Send Message
Share Review
Report Review

Great Products at Better Prices
November 8, 2021

NG has always exceeded my expectations. I am beginning the daunting journey of making foaming sugar scrubs and body lotions. With the a bit of research, content from the site (including some awesome recipes), and excellent products I feel as if NG is setting me up for success from the start.

Date of experience: November 8, 2021
Virginia
1 review
0 helpful votes
Follow Asia W.
Unfollow Asia W.
Send Message
Share Review
Report Review

Great experience!
July 14, 2021
Updated review

Website is easy to navigate. Shipping was super fast. My products were packaged nicely and I received everything that was ordered. Their prices are great and so is the quality of their products. I'll definitely be making another purchase soon.

Date of experience: July 14, 2021

Website is easy to navigate
July 7, 2021
Previous review

Website is easy to navigate.

Date of experience: July 7, 2021
Texas
1 review
3 helpful votes
Follow Robert W.
Unfollow Robert W.
Send Message
Share Review
Report Review

Shipping costs are getting out of control
September 14, 2021
Updated review

Selections are always great but these shipping prices are getting out of hand. I needed to buy a box of Palm wax but I could not justify the extra $41 for shipping. My local supplier has the palm wax, I'll get it there, but they don't have a wax that is suitable for my other candles. However, my local supplier has 2 different waxes that I can blend together to achieve the right wax. To date I have spent $1,129.14 this year with Nature Garden, and I haven't even started my busy season yet. Nature Gardens is about to lose me as a customer if they do not start taking care of their customers, starting with their shipping prices.

Date of experience: August 15, 2021

Selections are always great but these shipping prices...
September 7, 2021
Previous review

Selections are always great but these shipping prices are getting out of hand. I needed to buy a box of Palm wax but I could not justify the extra $41 for shipping. My local supplier has the palm wax, I'll get it there, but they don't have a wax that is suitable for my other candles. However, my local supplier has 2 different waxes that I can blend together to achieve the right wax. To date I have spent $1,129.14 this year with Nature Garden, and I haven't even started my busy season yet. Nature Gardens is about to lose me as a customer if they do not start taking care of their customers, starting with their shipping prices.

Date of experience: August 8, 2021
Ohio
1 review
0 helpful votes
Follow Cindy Q.
Unfollow Cindy Q.
Send Message
Share Review
Report Review

Consistantly Good Results with Nature's Garden
October 4, 2021
Updated review

I feel people may be frustrated by missing the "Add To Cart" button after selecting an item because on some monitors you have to scroll down to even know it's there. After finding out what they selected wasn't added to the cart, they have to remember which items weren't actually entered- which is hard for someone just browsing. Maybe this step could be eliminated? Other than that I enjoyed my shopping experience.

Date of experience: September 4, 2021

I feel people may be frustrated by missing the "Add...
September 26, 2021
Previous review

I feel people may be frustrated by missing the "Add To Cart" button after selecting an item because on some monitors you have to scroll down to even know it's there. After finding out what they selected wasn't added to the cart, they have to remember which items weren't actually entered- which is hard for someone just browsing. Maybe this step could be eliminated?

Date of experience: August 27, 2021
Florida
1 review
6 helpful votes
Follow Kay K.
Unfollow Kay K.
Send Message
Share Review
Report Review

Ordered several sample bottles of fragrance oil for my candles. All smelled like a diluted down with a weak scent. Company wont refund any of my money. Will never order from company again!

Date of experience: February 17, 2020
GB
1 review
0 helpful votes
Follow Matthew W.
Unfollow Matthew W.
Send Message
Share Review
Report Review

Wireless bird box
April 20, 2022

Not a great experience really. The bird box was sent with completely the wrong instructions which meant many lost hours trying to implement without success. In fact, we had no chance! I called a couple of times and a helpful lady sent me out new instructions - I mean they were not just revised, but a completely different set! Also for £170 I think the bird box should come with a bracket or some means to fix it to wall/tree etc... this one came with naff all which is a bit stingy really.

Date of experience: March 21, 2022
New York
1 review
0 helpful votes
Follow Shannon U.
Unfollow Shannon U.
Send Message
Share Review
Report Review

Nature's Garden is my go to for fragrances.
March 27, 2022
Updated review

Site is pretty easy to shop, although the search engine could be better. Doesn't have everything I was searching for, but I also didn't spend a ton of time exploring, either. I do wish shipping had a less expensive option.

Date of experience: March 27, 2022

Site is pretty easy to shop
March 20, 2022
Previous review

Site is pretty easy to shop. Doesn't have everything I was searching for, but I also didn't spend a ton of time exploring, either. I do wish shipping had a less expensive option.

Date of experience: March 20, 2022

Overview

Nature's Garden has a rating of 3.9 stars from 548 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nature's Garden most frequently mention fragrance oils, customer service and shopping experience. Nature's Garden ranks 1st among Candles sites.

service
46
value
14
shipping
14
returns
11
quality
523

Instant Feedback

5,769 reviews