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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Ordering was easy! & Delivery was fast! Love looking through your selection.
I had to wait a long time, then was surprised with my fav.
This was my first time purchasing a tester and let me say I'm definitely satisfied! It came in a brown box (as stated) had the lid and was in perfect condition~honestly I don't need the fancy box the perfume comes in I just want the goods haha. The delivery was quick (within a dew days) and for the price it was even better.
Very good the site was great and I am very happy with the quality and the service
Quick delivery, quality matched description. Will definitely shop again!
So easy to find stuff and lots of size choices. For great prices!
So easy to find stuff and lots of size choices
The order arrived on time and intact. Would definitely order again.
The perfume I was looking for came up in the search engine as a suggestion and brought me right to your sight. From there it was so easy to purchase my perfume... and look! You have the powder too! I hope you get it back in stock soon!
The perfume I was looking for came up in the search engine as a suggestion and brought me right to your sight. From there it was so easy to purchase my perfume... and look! You have the powder too! I hope you get it back in stock soon!
Great no issues. Fast shipping. Will definitely purchase again
So easy to find my scents! And at an amazing price... ALWAYS
Very easy to find your favorite scent and a great price compared to everywhere else.
It's easy to navigate and ship for free. I find what I'm looking for
Love the choices discontinued items that can't be found
I received my order quickly. Packaged well. No problems. The fragrance was nice. It was new to me. I prefer something stronger and long lasting. I paid no shipping and the price was reasonable. I have ordered before and will again.
Shipment tracking is foggy. I have never used u before so I worried until it really arrived
We have always ordered this cologne from another website, but they are no longer in business so we tried yours. We were happy with the prices & quick shipping.
I love it here. I was sceptical at first about receiving fake products but everything was real and im in love with how fast i received our favorites. Thank you
Looked for what I wanted and the ordering process was easy! Even gave me a. Coupon to use on my order!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members