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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Umm I ordered the item I wanted... Most people I'm sure would like free shipping all the time.
I love the variety of name brands at amazing prices! My go to place for bday gift shopping! Shipping is fast and never any issues when the packages do arrive! Would definitely recommend! :) purchased from this site twice and will definitely be back again!
I love the wide variety of selections and prices!
Easy to follow website, very good price and delivered early.
Very easy to order. Received as ordered
I answered once,,,,,,,, Please don't continue asking.
Very easy to order. Look forward to receiving as ordered
Order came in a timely manner. No problems at all.
Au D'Hadrian, by Annick Goutal, is my favorite. I have an allergy to most perfumes. There is no preservatives. It took awhile for anybody to get it. Perfume.com did. Once it was ordered, it arrived very quickly. I love it, it is not a knock off.
Fast, speedy delivery. Great prices, lots of variety. I love it!
Don't force people to sign up for emails to get a discounts. I'm on your email list and hate all the emails I get daily.
Don't force people to sign up for emails to get a discounts. I'm on your email list and hate all the emails I get daily.
This was a great deal and the website was android friendly. Quick, simple and efficient.
This was a great deal and the website was android friendly. Quick, simple and efficient.
Exceptionally good and Pleasant experience in doing business with you.
I ordered what I wanted and it arrived within about five days. Thanks!
I've used Perfume.com for years and they have the best prices with great service.
I've used Perfume.com for years and they have the best prices with great service.
I HAD 2 ORIGINAL BOTTLES OF BAL A VERSAILLES FOR YEARS. I HAVE BEEN TRYING TO REPURCHASE THE ORIGINAL. I HESITATEDLY ORDERED THIS ONE & WHILE IT MAY HAVE A NICE FRAGRANCE IT IS A WATERED DOWN VERSION OF THE ORIGINAL,. I REALIZE THAT THE PRICE YOU ARE SELLING IT FOR WAS A STARK WARNING TO ME BUT I THOUGHT I'D GIVE IT A TRY. WHILE IT IS A PLEASANT SMELL IT UNFORTUNATELY IS NOWHERE NEAR THE ORIGINAL. I WOULD LOVE TO FIND WHERE I MIGHT PURCHASE THE ORIGINAL
Lilac is lovely may reorder in the future... not as impressed by the gardenia
Great quality perfumes, Amazing prices and the website is a breeze to navigate. Fast shipping and delivery of my orders.
Great quality perfumes, Amazing prices and the website is a breeze to navigate. Fast shipping and delivery of my orders.
I visit alot of sites looking for great steals and deals. You guys always come through and are right on with the notes break down.
Great experience everything went smoothly very satisfied with my purchase!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members