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PeoplePerHourReviews 193

1.3

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PeoplePerHour Reviews Summary

PeoplePerHour has a rating of 1.3 stars from 193 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PeoplePerHour most frequently mention customer service and credit card. PeoplePerHour ranks 105th among Freelancing sites.

service
61
value
59
shipping
35
returns
41
quality
52

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GB
2 reviews
7 helpful votes
Follow Stephen D.
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Hello,

We got scammed by a freelancer on People Per Hour. They did not deliver the project more than two months after the deadline, and caused us huge losses and distress. Their coding was so bad, it broke everything. Now we have to find someone else to fix these issues, and People Per Hour are not helping to get a refund for the funds we've paid. They are happy to take their commission, but when there are issues - you are left high and dry. They seem to take on coders with fake portfolios and references, and they need to take some responsibility for that.

This has been the most frustrating experience ever.

Date of experience: December 5, 2016
GB
1 review
2 helpful votes
Follow Cellox B.
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Well great platform for freelancer; and bring people together the platform is great; the money paid is always secure and safe; but a lot needs to be done on the freelancer on here; some are not as good as they claim; even with good review they still come out with unprofessional job as end result.

If one has the skill then PPH is definitely the place for him. I got my first job within 3 days which was amazing and now i am planning to take PPH even more seriously. It is an awesome platform and thus, i recommend everyone to join peopleperhour.

Date of experience: December 4, 2016
Germany
1 review
2 helpful votes
Follow Arthur T.
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Awesome hourly, flawless contract, great communication back and forth. Great value and highly professional results. Two levels better than UpWork/Elance/oDesk. PPH is a trusted/reputable online work platform where employers(buyers) and freelancers(sellers) get to work together to accomplish tasks(jobs) in a legit and secure way.

I have already recommended PPH to many of my friends using Odesk with me and most of them joined and liked it very much. Key reason we all like is support, human listen to us, understand our issue and solve it very fairly.

PPH's quality of Freelancers are of high quality. I have worked with a number of PPHers, who I will continue to work with again and again, because they are good! A person stand or fall on the quality of work produced because we dont know them in any other capacity. Thank you, PPH.

Date of experience: December 3, 2016
GB
1 review
2 helpful votes
Follow Matthew L.
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People per hour is a great way to interact with the gig economy. It is safe to deal with people in foreign countries. It gives control and seems to provide a good indication of skill sets and their quality. Great communication and delivery

Date of experience: December 2, 2016
California
1 review
1 helpful vote
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Very good experience, professional service, able to source worldwide from you desk!

I regularly recommend PPH to friends, having previously received a recommendation myself. My first experience was fantastic, and although I've had a few glitches along the way, the PPH system is always in the background to give refunds and cancellations if I'm not happy with the quality of work, or for non-delivery.

A very good service thank you.

Date of experience: November 29, 2016
Virginia
1 review
1 helpful vote
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PPH is Awesome...
November 29, 2016

Plenty of people wanting work and first experience (so far) has been good.

Date of experience: November 28, 2016
Germany
2 reviews
5 helpful votes
Follow Eddie B.
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Clearly interested in getting your money, nothing else! I used the website both as a buyer and seller (web programming services). The application process is troublesome, applications get refused with not much information ("review your application") and the customer service is not helpful and not particularly friendly either. AVOID!

Date of experience: October 18, 2016
Pakistan
3 reviews
8 helpful votes
Follow Mubashir R.
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No buyers
September 22, 2016

Been on this site for an year all i got is nothing even paid pph to be on first line for keywords didn't help as well ripped i guess made no cent from it

Date of experience: September 22, 2016
Bangladesh
2 reviews
11 helpful votes
Follow Muhammad H.
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Absolutely Love PPH
August 18, 2016

I was looking for an Upwork alternative and Recently joined PPH. I escorted some Upwork clients on PPH under zero service fee promotional offer.

I absolutely love the features and enjoy the payment system.

Date of experience: August 17, 2016
Tunisia
1 review
7 helpful votes
Follow THOMA A.
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PEOPLE PER HOUR SCAM PEOPLE THEY HAVE FAKE PROFILES THAT DONT COMPLETE JOBS AND THAN BLACKMAIL YOU TO PAY AND LOOSE MONEY IN FEES AND THEY USE THE SAME LANGUAGE AND REBUTTALS AS THE GENERIC CUSTOMER SERVICE AND CUSTOMER SERVICE SUPPORTS AND DEFENDS THEM. KEVIN GRAY FROM ALPHABET DIGITAL USES A FAKE PHILLIPINO IP ADDRESS AND HAS GIVEN ME A QUOTE 48 HOURS IT WAS EXTENDED TO 2 WEEKS AND THE JOB WAS INCOMPLETE I PAID 67$ FOR AN INCOMPLETE JOB THAN HE ASKED FOR AN ADDITIONAL $60 I HAVE DISPUTED THE CHARGES AND HE HAS PLAYED WITH THE BACKEND OF MY WEBSITE SENT THREAT MESSAGES FROM THE SAME IP ADDRESS AND IS VERY CONFIDENT HE WILL WIN THE DISPUTE BECAUSE HE USES A FAKE AVATAR AND SURELY WORKS FOR THIS SCAM ORGANIZATION PEOPLE PER HOUR SO THEY CAN WIN IN FEES! I HAVE WASTED 3 MONTHS OF MY LIFE AND 900$ AND STILL DONT HAVE A DECENT WEBSITE I DELETED MY ACCOUNT THANK GOD AND AM TRYING TO GET REFUNDED. KEVIN GRAY CLAIMS TO OWN ALPHABET DIGITAL IN MANCHESTER UK AND HAVE WORKED FOR GOOGLE HE SPEAKS EXACTLY LIKE THE PEOPLE PER HOUR CUSTOMER SERVICE 100^% HE WORKS FOR THEM. THIS WEBSITE IS A CRIMINAL ORGANIZATION SCAMMING VICTIMS LIKE ME PLEASE REPORT THEM IF THEY HAVE SCAMMED YOU THIS PLATFORM SHOULD BE SHUT DOWN!

Date of experience: August 9, 2016
GB
1 review
7 helpful votes
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THIEVES!
July 9, 2016

If you're a buyer and have been inactive for longer than 6 months this company charge you an ''admin fee'' for ''holding your money'' each month and they don't give it back when you're active again.

Absolute thieves, NEVER USE THEM!

Date of experience: July 9, 2016
Iraq
1 review
8 helpful votes
Follow Artak B.
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Bad expirience
June 28, 2016

www.peopleperhour.com - very bad experience - I lost 2250$ work to the buyer that was introducing 3D models business. I did all what was requested by Buyer and then "peopleperhour" blocked my account:(

No response from support any more...

No way to contact them with any means of communication - any time You sent email to support, you will get email asking for patience and You just wait.

People - don't trust to that site.

Date of experience: June 28, 2016
Egypt
1 review
5 helpful votes
Follow za z.
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They are scam
June 2, 2016

Well it depends on your luck with freelance. Mostly they are scam. Be careful and peopleperhour will not help you. You will feel they support scammed to make more profit!
Not recommended at all

Date of experience: June 2, 2016
Uzbekistan
2 reviews
11 helpful votes
Follow derevo d.
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The site I got my first job on!
I was suspended once I had askd them to send me earnings via other payment method(by holding their share). So I passed to other freelance site. Earnings were higher on that time respectively to other similar sites and tasks easier to make:/

The only lack is there are less quantity of jobs on PPH

Date of experience: April 4, 2016
Arizona
1 review
4 helpful votes
Follow Linda S.
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I had a payment issue with the "Deposit" vs "Withdrawal" issue with PPH; while it took 3 weeks to resolve it (apparently the HelpDesk got slammed), a Senior Account Advisor named Dimitris reviewed my account and returned the funds where they should go. Furthermore, when I initially pressed the wrong Deposit buttons, a Customer Service rep addressed the issue within a day. I'm not entire pleased with the delay, but since Dimitris fixed my issue, I'm still happy to work with PPH. Note: if you want a fast response and emails + HelpDesk tickets aren't working... send a message to the PPH Facebook page. It gets results.

Date of experience: March 15, 2016
India
1 review
7 helpful votes
Follow Shailesh T.
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Peopleperhour moderator and support team are nothing more than bot they simply cant read any difference. Its like hell working with them,

Date of experience: February 7, 2016
Pakistan
1 review
5 helpful votes
Follow nasim k.
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I stated my online business on peopleperhour scam website, I got projects and money but when I started work on large projects, I asked clients for payment and I got payment released by client but suddenly peopleperhour will deactivate account and they eat money which held in my wallet release by my client, I asked their support team to respond me they don't respond, highly stay away website in beginning they will support you so you can get funds release by client by when you get funds release they will close your account,
They didn't bother to inform first or let us know what terms we breach.

*******@gmail.com
Website123

These are my passwords

Hello nasim

Unfortunately you have violated our terms and conditions; as a result your account will remain deactivated permanently.
PPH reserve the right to restrict your access, temporarily or indefinitely block your account, stop any Jobs you have in progress, warn other Buyers and Sellers of your actions or issue you a warning if:
A) You breach the letter or spirit of these terms and conditions or the referenced policies;
B) We are unable to verify or authenticate any information you provide to us;
C) We believe that your actions may cause any loss or liability to our Users or to us
I appreciate your understanding.
PPH Terms and Conditions - http://www.peopleperhour.com/static/terms

Please let me know if I can help you with anything else.

Kind regards,

PPH Payments Team

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Date of experience: December 23, 2015
California
1 review
3 helpful votes
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Terrible service. I had a fairly simple task. The "professional" I use that term loosely seemed like he was good, had a high ranking good reviews and said he could do it.
He stood out from the rest and I accepted him based on that. Boy was I wrong it took over two hours to explain a simple idea and once I decided I had made a mistake in choosing him he tried to extort money from me for his time spent downloading a few files. They have the power to refund straight away but I believe the site is a con and these are fake reviews designed for you to accept their bid and then when they can't do it the hold your deposit and try to scam you out of some of the money.
To make things worse the sites customer service is email only and responded slowly to my initial request for a refund and to resolve the matter.
I'm still waiting for my money back avoid this site at all costs.

Date of experience: November 24, 2015
Belgium
1 review
4 helpful votes
Follow Nikos L.
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I have a positive experience so far. I am using the site to get some design work on my free time. Up to know I have completed 3 jobs and i am working on a fourth one. For me it is very good that this site does not "bury" newcomers same way competing sites like freelancer.com do where they want to charge money to the freelancer just to have a small possibility for his proposal to be shown. They also charge users 5 euros to take an english test and other similar tests.

Another great feature for me is that you can not see the bidding price of other freelancers but you just see an average bid notification when it is time to submit your bid. Also there is a minimum bid price which is great in order to maintain a balance.

Furthermore the site has the best UI / UX compared to competition. Upwork seems to have a lot of technical difficulties compared to PeoplePerHour.

There are of course some disadvantages to this site. I think that the commission price could be a little lower. Also take in mind that the projects and the user base are not way near competition. You will find significantly less projects here. On the other hand is less chaotic and has fewer scumm users.

Date of experience: October 26, 2015
GB
12 reviews
19 helpful votes
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Dreadful
May 21, 2015

This site just gets worse and worse, At the beginning of each month there are loads of projects posted on the site, but then these dry up once members have used up all their "FREE" credits...##

I believe the site is scamming members to use up their credits on FAKE projects that admin posts themselves which then obliges members to PURCHASE more for any further REAL projects posted by REAL employers!

Anyone else feel the same or noticed how so many projects appear on the site at the beginning of each month - with VERY few of them ever being awarded!

Date of experience: May 21, 2015