This site is to be avoided at all costs. If you are a buyer, you are throwing money away. The freelancers aren't vetted, and are not what they say they are. If you accept a proposal, pay a deposit, and then change your mind, you cannot get a refund even if no work has been done. I paid a £165.00 deposit and no work has been done and I have been refused a refund. Please stay well clear of this place, unless you like throwing money in the bin. Upwork is much much fairer and credible. Otherwise, pay the price and get the work done professionally.
We tried to use the service. The freelancer of choice was too busy. So we asked for a refund from Peopleperhour. All we got in reply were emails saying they were too busy to respond to the request for a refund and a customer service agent would contact us. Total BS! No contact whatsoever!
2nd time I have been let down on Peopleperhour. I hired a Seller to complete a task in 2 days. It was needed for a deadline. She failed. I extended28 it 5 days. She failed. I requested a refund. Peopleperhour want me to pay the Seller £25 for something I no longer need.
The moment you have paid into their 'escrow account' (condition for the freelancer 'to do something'), your money is lost - unless you manage to get your credit card company on your side. The freelancers have no qualifications. And the one who possibly has (kingpin?) sits in Pakistan, hiding behind something called Digital Marketing and Software Development Company systechlogic. Com I think I have mentally penetrated their modus operandi and filed a detailed criminal complaint. Hope they take the time to read the very telling chat that I could save...
I paid to feature my offer and only got 30 views in a week. If that's what their "Featured" offer delivers, it's a complete joke. I also bought credits to message people and received zero replies. My nearly free service, aimed at building my portfolio, got no responses and reached a very small audience. It seems like most of the "freelancer required" jobs on this site are fake to make it look active. Avoid this website if you're a freelancer.
Ive done three jobs through this website - and I have been conned every time. The rating system is ineffective because the freelancer will blackmail you for good feedback before finishing the job. I contacted the support to inform them, and every time they told me there's nothing they can do. Ive attached an image showing how I rejected a payment from the most recent nightmare with this system, simply because the developer had not finished. I was on less than blackmailed by the developer.
This company based in England (they say) is a directory of people from India, Pakistan, Iraq, Iran, Somalia and all those countries where you can hardly claim the service you buy for your money.
Anyone can subscribe saying that they are "Astronaut" and there you will see it listed... very low level in general and the platform service is poor. If you want to get scammed this is the right place.
They are going to rob you without a doubt, but before it will be later, I do not recommend it.
Last month I hired a freelancer for some SEO work. After searching heavily I found one with a 5.0 rating, which is the highest in their system. The work was of no quality and was a total mess. When I submit my feedback, as per their system, my review doesn't appear until the freelancer adds her review.
So, if the freelancer doesn't do that, my honest review will never appear and there is no way another buyer knowing about her work. Probably, this is how she got the highest rating.
One of the worst experiences in my life... they ask me three times to explain the problem again and they do it every two months.
I didn't get the job I ordered; the money I paid 6 months ago has not been returned to me yet and it seems that I will probably never get it...don't screw yourself up, choose any other freelancer site, just don't choose this one.
I purchased by spending 10 dollars. But the Freelancer just read my workstream and didn't replied. Also, contacted the customer service using email. First time, they replied genuinely. But after knowing that I was scammed by their freelancer, they also stopped replying from support team.
The Freelancer act like she don't know about the order. Even I sent purchase screenshot to her.
Check screenshots for proof.
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They don't support buyers on the site. They have scammer freelances on the site and when they admit they cant do the project you initially requested PPH wont support the buyer and refund you from the Escrow as they want to keep the scam freelancers on this site.
Beware of fraudulent sites. I paid £45 for a service but was surprised to find that £58 was charged. Customer service is very bad. There was no response until after a week to resolve my issue with the Google Merchant Center. After more than a month, the problem has not been resolved. I requested a refund of the amount paid, but they refused. I did not receive the service and was scammed out of £58.
First of all, there are literally 100s of fake job posts there daily. People who would post many jobs but never hire... And secondly as a freelancer. There is no protection...
Any client can at any point report you, and they would block your account... and you cant complain. You can only talk to that specific client to solve it for you... which they never would...
And secondly, another experience of mine... the Client changed the requirements after 3 weeks of work... I was creating a website. And he changed the url... and wanted a different website...
And when i talked with support... they said they cant do anything... i should just cancel the contract and dont work for them anymore...
FRAUD website. I worked on ORM for client for 4 weeks and peopleperhoursent refund to client without any acknowledgements.
2) Beware of the questionable practices on PPH. I spent four weeks working on an ORM project for a client, only for the website to refund the client automatically – without any acknowledgement or consultation.
4) Besides, support can take things personally. Esp lady named SOPHIE. She can send refund and delete your gigs only because you rated her ticket with 1 star,
3) To make matters worse, they later claimed that ORM services are no longer allowed.
Their approach to auto-refunding is devoid of transparency, akin to Fiverr, and raises concerns regarding the trustworthiness of the platform. ***Proceed with caution!
1. I think they steal money without your knowledge
2. Support is tortosie-ly slow or perhaps just doesnt ever reply back
Write to them where did my money go - no answer.
Some dats later, they will say investing and you never get your money back.
3. cheater finance team of PPH
Changed policy without warning. We extended the withdrawal period, removed any guarantees for the safety of funds. The support service does not respond to requests. This platform has turned into a trash heap, they just launder dirty money.
DO NOT, I repeat, DO NOT sign up to do business with these fishy mother$#*!ers. You will not get paid for one, for two, they send "projects" to transcribe or translate and when you're done, there IS nowhere on that site to "submit your work" to. When you call the numbers to complain about that, the person on the other line simply states, "I don't know, we're not allowed to help you with this"... Um, SCAM! I emailed them and told them to take their job and shove it up their asses. It is a scam, because for one, there's NO LINK to click on for submission. For two, they "can't help you and aren't supposed to"... Um, a REAL employer would be available for help any time. So, I deleted my account with them, deleted any and all emails from them and basically told them not to contact me again. Do not fall for this. You will not get paid and their so-called projects are a joke!
Client that I worked for did chargeback and PPH said they cant pay me my earning because client did chargeback.
I never had such experience with other freelancing site
Freelancer works here with hope of earning - not being scammed.
Big sites like PPH must have legal teams and fianacial tie ups to cover all such problems. I has worst un-expected loss experience with PPH
PeoplePerHour is an incredibly sketch Fiverr clone that doesn't really work all that well for freelancers. They are engaged in illegal email marketing campaigns that will not remove your email address if you want them to. I would highly recommend avoiding them completely.
Answer: They are not interested in answering queries and questions = the best way of getting a message across to the Wally that runs the site is to get involved in one of their Webinars = that by the way, is the only reason anyone would want to take part in them!
Answer: They are stupid and lazy. I sent emails for my account being deactivated, when they responded "I do not see an account with this email. Email me from the email on your account." Well, if I do not have an account and cannot make one, how I am supposed to email you from one on the nonexisting account? They did not read my email when I asked why or they would have known I did not have an account and could not email from that email. You have to pay a price for each job you apply so really I find it a scam. There are jobs posted, but after a year never hired and what is to prove they are legit jobs? Afterall, we have to pay just to apply!
Answer: Nobody wants to talk on the phone. Everything is by email with a 2 to 3 day response delay depending on your Geo location.
Answer: They are stupid and lazy. I sent emails for my account being deactivated, when they responded "I do not see an account with this email. Email me from the email on your account." Well, if I do not have an account and cannot make one, how I am supposed to email you from one on the nonexisting account? They did not read my email when I asked why or they would have known I did not have an account and could not email from that email. You have to pay a price for each job you apply so really I find it a scam. There are jobs posted, but after a year never hired and what is to prove they are legit jobs? Afterall, we have to pay just to apply!
Answer: Because there are lots of people who say they can do stuff, but actually can't, and when they fail, you still pay.
Answer: Definitely call your credit card company and dispute the charge.
PeoplePerHour has a rating of 1.3 stars from 188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PeoplePerHour most frequently mention customer service, support team and credit card. PeoplePerHour ranks 106th among Freelancing sites.