On April 22,2020 I purchased an Iphone XR 64GB A1984 for a total of $698.24 from PDAPlaza Canada,
On May 16,2020, PDA Plaza charged my credit card for $698.24
On May 21, I emailed PDA Plaza about the order and when it would be shipped. They replied it would be shipped by the end of the month. I emailed them back that day about the 15 to 25 day shipping policy. They replied it would be shipped by May 27.
On May 27, I emailed PDA Plaza about the status of the order. They replied, "Thank you for your purchase. We expect to receive and ship your order Monday. I apologize for the delay."
On June 1, I emailed PDA Plaza about a complete refund since I did not receive an email confirming the product was shipped by June 1. They replied, "Thank you for your purchase. I apologize for the delay. No problem, I contacted my account manager. The refund will happen within 72 hours,"
It is now June 6 and I still have not been notified that the refund has been sent.
BUYER BEWARE, unless you have the patience of a saint and can tolerate a longer wait then what they advertise, 15 to 25 days, then buy elsewhere! Unfortunately I do not have that much patience. They have collected my money and now will take as much time as they do to ship a phone to refund my money!
I have now contacted paypal. PDA Plaza has not replied even to paypal... yet. I have to wait 20 days, according to paypal, for them to respond. If they dont within the 20 days, paypal will "investigate"! I have also contacted my credit card company. They will take somewhere between 15 to 30 days to respond and hopefully refund the full amount to my credit card.