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Publishers Clearing House (PCH)
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Publishers Clearing House (PCH)

pch.com
Florida
1 review
27 helpful votes
Follow Mark B.
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Typical responses on here as I have. They even sent me a refund for their dry non growing bulbs. Once I cashed the checked, they billed me again and was going to send me to collections. Somebody should send them to collections. Certified and legal pirates in my opinion. Inferior products along with strong-arm collection. Keep making China rich.

Date of experience: December 2, 2016
Florida
1 review
26 helpful votes
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I recall that some years ago, PCH was found to have been dumping literally tons of unopened entries in a New Jersey landfill. This leads me to assume the same is happening today, but since the entries are via the Internet, they are being sent to the great junkyard in the sky. This is nothing more than a scheme to collect dollars from the innumerable ads they show, and to make money by selling good from their various associated vendors.

Date of experience: July 23, 2021
Georgia
1 review
9 helpful votes
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Probable time for me to move on. Spent over 150 Million tokens with no win and that did not take a short amount of time to accumulate. Odds of winning $1000 1 Billion to 1. I also purchased 3 times: first two product broke in two days. All 3 low quality.

Date of experience: March 18, 2020
New Jersey
1 review
15 helpful votes
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Stay far away from PCH
January 12, 2016

I placed a six-month subscription order for Sports Illustrated on 11-9-15. It is now 1-12-16 and I have still not received my first issue.

I called Customer Service but their response was very poor and unsatisfactory. I won't be getting my first issue for another 4-6 weeks!

The least they could have done is extend my subscription by a couple of weeks out of common courtesy. PCH really dropped the ball on this one and I will never order anything from them again.

Nor should you.

Date of experience: January 12, 2016
Texas
2 reviews
10 helpful votes
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Poor quality products
December 17, 2017

I bought several items as I was entering contest because I was overwhelmed with requests to purchase. Every item I ordered and bought were of poor quality, dollar store cheaply made, most didn't work right or broke within weeks. Won't buy anything again

Date of experience: December 17, 2017
Mississippi
1 review
13 helpful votes
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Entries!
September 1, 2019

I am disappointed with pch I have been on here since 2008 and all I have won is 5 bucks. They keep telling me don't give up keep going we could be heading your way this time. All I get for being on here is tokens that doesn't help much either. Pch builds up your hopes for nothing. I need the money! It gets very upsetting. I try to enter on every email, do what ever they say and still Nothing... I am about ready to stop doing any of it..

Date of experience: August 30, 2019
California
1 review
41 helpful votes
Follow G P.
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Pch is a rip off. You spend all this time to get tokens to use to buy things, I mean win things. Ya never win. The Spectrum PCH website always is down. Like when you try and enter, to win. But wait you didn't buy anything so then it goes into error mode. Speaking of buying, ya it say's it's cheap, but it really is not. Don't buy any food products from this site, one word~~Yuck~~ Takes everything at least 6 weeks to get to you. Give a finger, and don't even try. It is frustrating and will make you angry.

Date of experience: May 15, 2020
New York
2 reviews
8 helpful votes
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After going through a maze
August 4, 2021
Updated review

Trying to speak to a person I was finally able to do so, being persist paid off since they drop the amount of my bill. No free gift but at least I feel it was a fair solution. The people who I chatted with were helpful even though I was pretty upset. My beef was with PCH not their associates, Thank you for the help in this matter.

Date of experience: August 4, 2021

We placed an order with PHC just to see what kind of free gift we were going get with the higher priced items and high shipping charges (for a week or so speedy delivery).

Well got my order and guess what? No free thirty dollar gift. Imagine my shock. So the hunt for justice and our free gift begins! I was finally was able to track down a way to chat online and low and behold they say, silly me, I did not click the link so no free gift for you! Really? The wife and I were having some fun with this that day we went through all the steps together like kids getting a big wonderful surprise. You know harmless fun, even taped it. Mentioned the cell phone and to the Rep they said call the office, I said send my gift please. This went on for a bit and sadly we ended up at an impasse. So I gave up and came here. IMO it's all about honoring your promises and you know what if you honored your customers a cheap gift would be sent out just because.

Date of experience: August 2, 2021
Indiana
1 review
18 helpful votes
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Biggest scam out there
January 29, 2015

Biggest scam out there. Ever notice when you pop those balloons and stuff its always the 80% off no matter which balloon you click. How have these guys not been investigated yet? I have NEVER and will NEVER place an order but what a waste of time. It clearly states even ordering does not increase your chance of winning. Lol what a joke PCH is.

Date of experience: January 29, 2015
New York
1 review
4 helpful votes
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Lotto, scratch and spin are complete joke. Only one thing you can win is chance to win bigger price. I wasted 2 days on these games, and keep winning tokens and telling me now i am illegible to win big money. What a waste of time.

Date of experience: January 5, 2014
Florida
1 review
9 helpful votes
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They do not listen
May 20, 2022

They do not listen to your questions. When using your coins to enter to win prizes the same name of previous winners is all the same name on every prize makes no sense. How legit is this company? Tried to get this question answered just got a generic response.

Date of experience: May 20, 2022
Texas
2 reviews
35 helpful votes
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VERY disappointed
February 23, 2020

The app is a very unpleasant experience! Loading forever and then after. 6 or more minutes of "play" it tells me to check my. Internet connection. This happens in my house and at.other locations! I HATE your app. I buy all the time and then my submissions still dont go through! Are you crooks or. Something?

Date of experience: February 23, 2020
Indiana
1 review
21 helpful votes
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Both my ex husband's got a scratch off ticket They both won a million dollars but never received it the fine print says it enters a chance to maybe win and be put on a list. But the truth is most would not read the tiny print. Don't get your Hope's up because that fake $#*! ticket is as fake as a counterfeit bill. At least the lottery tickets are real in the gas station. Won $50 bucks with that. But the pch that's fake

Date of experience: February 9, 2021
New Jersey
1 review
27 helpful votes
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If you want to waste your time Publishers is the place to go. America has lost her way and turned into a whore and Publishers Clearing House is the pimp. I have played every sweepstakes for 50 years with nothing to show for it so just forget about winning.

Date of experience: April 24, 2015
Alabama
1 review
6 helpful votes
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The tokens that you earn are worthless. PCH uses the word redeem. In order to be redeemed in the correct meaning of the term they must be exchanged for goods or services. A chance in some undefined sweepstakes does not qualify as either.

This is another example of how PCH holds out false hope. They have sunk to a new low with these tokens.

Date of experience: January 10, 2019
Arizona
2 reviews
5 helpful votes
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Consumers: Keep your money!
September 15, 2021

Gambling, Sweepstakes. That says it all. Worse, it's a scam with a big dash of bullying and lying. I mean, they had me believing they were coming to my door to award me with the $5K every week for life. I dressed up early in the morning ready to greet them. The truth is, even though I earned 2,220,058 tokens taking quizzes and completing tons of surveys, I didn't even win the $50 Target gift card. The bullying comes in when the envelopes you get in the mail are full of flyers about items they hand-picked just for you to buy. Somewhere in their documents, it says they give the $5K each week for life from the cost of the products you buy. Once you choose something, they hound you to pay for them. When you do, don't expect to receive what you paid for. My bedridden sister did this for the past four years and never won anything. Keep your money, folks.

Date of experience: September 15, 2021
Pennsylvania
1 review
16 helpful votes
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Games are a joke
August 28, 2017

These tournament games are a joke.On the following dates my scores exceed those posted as high score and my name never appeared on the list. 7/5-7/8-7/14-7/20-7/24. The notes say you can win, but it never happens. Maybe I am in the wrong part of the country or you just pick who you want to win.

Date of experience: August 28, 2017
Michigan
1 review
25 helpful votes
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Tokens are useless
January 5, 2017

I have 21 million tokens since 6/2016, they have taken over 4 million on bogus bids for gift cards. I bid 1 million tokens for a Home depot card and got nothing, but they took the tokens, did it a few more times, just to see how fixed this company is, 4 million tokens gone and nothing to show except wasted time. PEOPLE, this is the biggest scam besides politics, don't stop to look, run as fast as you can away from these people.

Date of experience: January 5, 2017
Illinois
1 review
6 helpful votes
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Pch
July 22, 2017

I thought on any publish clearing house winning of any prize you pay nothing no shipping or handling is that not true now that is what makes y'all different and we know it ain't fraud cause y'all say it cost zero

Date of experience: July 22, 2017
Tennessee
2 reviews
7 helpful votes
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Brain Games books
December 9, 2015

I got what I thought were going to be normal size puzzle books. They're smaller and a LOT thinner! 32 pages each, which means about 28 pages of puzzles, ONE each page.
If I'd known I'd never have ordered them.
And they cost $16, and the shipping is $7, for a total of $23. Now I have to drag them to the PO and find out how much it will cost to ship them back. I hope less than $7.
I hardly ever order the junk from PCH, but I thought this would be worth it, since I love puzzle books. WRONG!
Update: six dollars and something to send them back. Sux.

Date of experience: December 9, 2015

Overview

Publishers Clearing House (PCH) has a rating of 1.5 stars from 608 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Publishers Clearing House (PCH) most frequently mention clearing house, customer service and gift card. Publishers Clearing House (PCH) ranks 12th among Sweepstakes sites.

service
80
value
79
shipping
72
returns
60
quality
81