I have put a lot into my gaming and i do it for fun. And most of the time i know and understand its money i have donated to doing something i enjoy. Because there are those times when i not only have fun but sign out a winner doing something i love doing. And in the last 6years i have not had one issue most of witch i created that wasn't addressed quickly and in my best intrest. So for anyone looking for an honest casino with helpful, respectful and prompt costomer service you can't go wrong with bitbetwin. Thanks and good luck to all.
I made a deposit of $20 and just made a withdraw for $200 and it's the only online casino I have ever won over a hundred dollars and actually received my winning and the customer service is top notch and always helpful and understanding when I make a mistake. The payouts are getting faster and take about an hour or two. Thank you once again.
Never had one problem at bitbetwin in 6yrs would recommend them to anyone looking for a fair and fun casino with excellent customer serviiceg. Thank you
All BS aside if you want a trouble free experience at an online casino bitbetwin is just that. This is my fifth review and just won over $600 and making a withdraw of $400 and in the 5 or 6 years I have been dealing with bitbetwin I have never had one issue with deposits or withdrawals and have read other reviews and it don't make any sense that some people have such a negative experience and I can only assume they are doing something wrong. Anyway I just want to thank bitbetwin and there customer service for there ongoing effort to ensure my experience is first rate and happy Hollidays. Thanks
Another win and another withdraw with Bitbetwin. They have the best games and platforms choose from. Costumer service is first rate and in over five years not one issue with a withdrawal or anything else that wasn't taken care of right away. Thanks
They were doing good with their timing on withdrawing for a moment there but now they're back to taking more than 24 hours to withdraw which is pretty disappointing
Spinning reels for the thrills, sort of therapy for my anxiety, lucky me today and I will be back on my favorite platforms again real soon, good luck to you all who enjoy BBW platforms...
It's been a battle trying to come out of this with a few bucks to show for, but I have always believed that quiters never win and winners never quit, I ain't no quiter but I'm gonna take mines and come back another day... Thanks BBW
Could go back to faster payouts. They take money off account in good timing which is good but there payouts still take to long, they use to be pretty quick at it
Been given the run around again about my withdrawl going on the 3rd day now.keep saying high volume of cash outs...they got pretty good and fast about processing withdrawls...but back to there shannagans...my brother requested a few withdrawls a few days after my request but yet he got payed both times and they still keep giving me they same excuse.they pulled money off the game and still nothing for three days I have emails saying they recieved my request and then they are starting the processing of the withdrawl, and then transcript of our conversation of me asking where it is and them telling me high volume request of cash outs.but then my brother gets paid twice..
TALK ABOUT PHONY & FRAUDULENT AS HELL. THESE GUYS MAKE $#*! UP JUST SO THEY WONT HAVE TO GIVE OUT THE SIGNUP BONUS. PETTY $#*! RULES LIKE YOUR ARM THAT IS HOLDING UP THE I.D. IS NOT IN THE PICTURE. HOW STUPID IS THAT. 10 PHOTOS & NONE APPROVED. I CALL EQUINE FECES!
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Definitely do not recommend they will not let you withdraw with the free 1$ bonus unless I make a deposit which I did last week definitely scammers looking for any little reason to cash out zero stars they got even greedier they used to be good I will never ever make a deposit again I spent already $5000 on bitbetwin and won on Vegas x off the daily bonus $1 amount of 20$ got declined so what is the daily bonus for I hate bitbetwin
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Your guys are awesome I freaking love bitbetwin definitely recommend hands down the best platform out there
Thank you bitbetwin u love all your games you are the best I definitely recommend everyone to check them out
Thank you but bet win your games are awesome a fast withdrawal I love you guys keep up the good work
4:48 am 1/20/2025
Withdraw request accepted
Up to 24 hours to process withdraw
1:34 am 1/22/2025
Still no cashout,
No response from customer service
$130 floating around that I need to pay bills n $#*!.
Total BS...
COME ON, BITBETWIN, DO BETTER, Y'ALL!
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Absolute worst company ever complete nightmare they make it almost impossible to get your money I could go on and on and on and on the best way to describe this company is shady. AF and complete and utter nightmare that never ends and I still haven't gotten my money. Worst customer service in the entire world absolute worst company I've ever had to deal with in my nine years of life.
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The only online platforms I play! They have easy Bitcoin deposits and the best games online. Every platform is great.
These people are nothing but a low end version of BITSPINWIN
Probably a sister company or branch off of the same people.
But the business practices customer service and experience are not by far as good as it's sister website
Trash trash trash.don't waste your time or your money. Even a second looking around this website is a waste of time thay you could be using to make spitballs or scrap dry skin off your feet.
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This company is a liar the reviews are staged to get your withdrawal fast and if you tell the truth you get delayed in getting your money. I hate this company they need to be stopped and put out of business. Anyone saying this company is good is only trying to speed the withdrawal process up. They beg for good reviews when they need to be begging for some good sense. This company had no problem taking your money and playing when it's time to pay up. Then never getting managers or anyone to escalate your issue with. Waste of time money and patients dealing with bitbetwin.
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I have been with bitbetwin for a few years now but I have to say it's getting worse not better. I'm waiting for a withdrawal now since 12/27 and they way they sound won't be soon at all. This is not what is told to you when you submit your request. I'm sick of the run around from this company. They have the nerves to always ask for a good review when they do terrible jobs Everytime they ask me for one it's a agent who messed up my order or whatever. I play every day and don't think I should be done like this. They act like they don't care about their customers.
This has been the worst site ever I have went through so many people no problem taking my $ problem paying time soon as you win problem
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I hit a big jackpot it's going to take me 5 whole days to collect my winnings I should be able to get all my winnings. Just wishful thinking 5 days it is
I'm am so pissed off thus site has taken 2 of my withdraw living saying I was paid then saying I didn't win. Totally scammers and when chatting they agent comes with a lot of lies so they just took 194.00 from me. This is picture of Mt winning but they say I was paid then wait I didn't have winnings to claim. Then went as gar as to try to charge me to get partial payment. I need help this is not the first time
I recently was playing with them and won a small amount ($25), requested to cashout, received email saying saying my cashout was approved & processed - but it never was, the money was never even taken off my game account, and I've tried multiple times to contact their help chat & I keep getting the run around & BS responses that don't solve anything. Take your money elsewhere!
Been waiting 8 days for withdrawal to clear blockchain. Bitbetwin says they're not responsible for my money mired on blockchain. I say pay a meaningful block fee so I can get my money. I pay premium fee to deposit as I only have 15 min til deposit invoice "expires" what do you think?
This website is a joke do not deposit and I mean do not deposit any amounts to this scamming organization. They do not have clear guidelines on how your deposit or bonuses ever become a cashable amount. The customer support agents are very knowledgeable and actually $#*!ed when it comes down to giving you any kind of adequate information on any of these subjects. Seeing as now that the federal government is regulating cryptocurrency I would suggest anyone who has had any kind of unscrupulous dealings with this seedy website to also go file complaints to proper federal government agencies and hold these scammers accountable. If they want to be a legitimate business they should have actual guidelines and rules to exactly how the process goes from a deposit amount to a cashable amount. They do not tell you this because they tried to scam the individual customer at a time. Instead of saying a playthrough of times one on your deposit they say just submit it withdrawal request and we will tell you the requirements which is absolute b*******. I have gone right now and started my complaint with the FTC and the consumer financial protection bureau. It will hold these pathetic excuses for business owners accountable for all this untransparency they have brought about upon themselves. Also even if you pay more than your regular deposit of like $10 they try to market as a partial deposit. So keep your coinbase receipt and everything else because those are key pieces of proof when filing your complaints to the federal organizations to show straight off how they tried to scam you out of the very beginning. My deposit still not on even though it shows that it's completed. It's absolutely ridiculous.
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When signed up. They proceeded to argue with me try and make me feel incompetent and illiterate and kept avoiding the question when I asked where to share my experience DO NOT deposit on this site it's not worth it I give -500 stars thanks to this particular customer service rep I believe his name was Floyd
Where do I begin? First, the whole set up with all the different platforms and the way you have to deposit just makes it not worth the trouble. I made a $30 deposit and ended up costing like $36 with the Bitcoin fees, and not to mention I never received these 2nd and 3rd bonuses they talk about in all the emails they keep sending repeatedly every single day. I made three separate deposits of $30 or more (spent over $100 doing so) and saw no bonus. And to top it off, you can't withdraw more than $100 until you've deposited more than $475? What is that? But I never won anything over $100 anyway so sadly, I guess it wouldn't have mattered. I really wanted to like this site because I like playing the fish tables but honestly there's plenty of other sites that are so much easier to deal with and let you redeem as much as you want.
I'm assuming no one will see this post because I'm not posting a proof of purchase just to prove it's real so whatever... This is all so ridiculous!
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It's been 3 days now and I'm still waiting on my withdrawal to proyes.
My first withdrawal for $50. The same day had no problem going right through this with drawer. $50 had been processing for the past 3 days. I have emailed support all they keeph telling me is I'm gonna keep getting an email in 30 minutes or that they process today. It should be in my funds. And that's not true.Nothing has happened.I haven't received any email.I still haven't received my funds.It's Usually only with firekirint. And keep having a issue with cashing out. It takes forever I'm irritated af
This platform is legit big payouts always a good time and awesome bonuses love playing through them highly highly recommend
My deposit was delayed so I would miss out on points on free play redemption. Payment has been approved within the time I would have been able to redeem points for my deposit and my deposit instead was delayed. Previous deposit was del as delayed for over half a day. They won't send you a message to let you know that your deposit is delayed or on hold until you have to contact them to ask them why
I received a confirmation on my winnings from inferno slots only to be told that they were not going to honor my winnings
They will not pay out their platform board says daily bonuses, which makes some pointless like therefore why give them out if they're not gonna honor it I don't find it fair. They suck.
Great customer service and always helping also very good prizes I enjoy playing all their amazing cool games
Trying to verify to cash out a measly 50$, and have had to submit selfie after selfie. Just to have it denied for nonsense reasons. To top it off customer chat agent was very rude and not the least bit helpful
Answer: Total scam. I've been with them over a year and they denied first withdrawal request citing "technical issues" with the platform. I can't login to the platform anymore, my account apparently was deleted but my wife can still get in and play hers.
Answer: It's always taken so long to add the freeplay to the chosen platform. I've been complaining about it. They need to do what Win777 is doing, where it automatically loads to your wallet and you're able to choose the platform right away and even be able to use the bonus codes on with it. Unlike bitbetwin and bitofgold.
Answer: Dear Dominique, please contact us at info@bitbetwin.cc with your website email and we would be happy to help you!
Answer: Dear Philip D, please contact us at info@bitbetwin.cc with your website email and we would be happy to help you!
Answer: Dear Jose, Thank you for taking the time to give us feedback. We truly value your feedback and look forward to hearing more from you often.
Answer: 
We apologize for the inconvenience you've faced. We're committed to resolving this matter for you. Kindly contact us at our support email with your website email, and we'll be more than happy to assist you and address any concerns. Thank you for bringing this to our attention.