BitPlay has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.
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BitPlay Reviews Summary

BitPlay has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.

Texas
2 reviews
0 helpful votes
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Awesome Gaming Experience
May 27, 2025
Updated review

Bitplay is legit and a very exilirating gaming experience... Another win today in Bitplay highly recommend Bitplay... Wide range of games and an awesome customer service team

Date of experience: May 23, 2025

Awesome Gaming Platform
March 20, 2025
Previous review

If you are looking for a legit and safe and secure gaming platform where you can win real cash I highly recommend Bitplay...Thanks Bitplay for being awesome

Date of experience: March 19, 2025
Oregon
1 review
0 helpful votes
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They're scammers
May 5, 2025

They look for any way to avoid paying someone when they win, and they're customer service might as well be bots because all they do is copy and paste stupid generic responses. Don't waste your time or money.

Date of experience: May 5, 2025
Washington
1 review
0 helpful votes
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THEY WILL NOT PAY YOU ITS A JOKE!
April 28, 2025
Updated review

I jumped thru there hoops to verify now after winning over $4000 there is an issue with the way my name is listed on my ID but this never came up when I registered. Also refused to let me speak to a supervisor. I Will contact Regulatory gaming agencies so this does not happen to any one else.

Date of experience: April 26, 2025

LAST CHOICE FOR CASINO!
November 15, 2023
Previous review

ZPlatform is ok has good selection of casinos, deposit is cumbersome, withdrawals even more cumbersome, live chat is Prompt and helpful. Overall its Good for selection and sign up bonus,

Date of experience: November 15, 2023
Iowa
1 review
0 helpful votes
Follow Uryan H.
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Be careful not to do it you'll lose the of the top up coin for the second one. Strung me along for the better part of three days before that had any heart to tell me there's no help in a case such as this. I won't be making anymore deposits here. I didn't care for their tear up cash out policy anyway sugar sweeps you can cash out whatever whenever go to Sugar sweeps.

Date of experience: April 16, 2025
Washington
1 review
0 helpful votes
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Nice win tonight
April 14, 2025
Updated review

Bitplay is a pretty cool site with multiple platforms to choose from the each have a variety of different games to play! I don't always win but have won multiple times adding up to a pretty decent amount I've won all together. It's definitely a site with checking out!

Date of experience: April 12, 2025

JACKPOT!
August 24, 2023
Previous review

Bitplay is freaking awesome! Definitely my favorite site to play on! The have several platforms with tons of different super fun games! I've won a decent amount multiple times, but this is by far my biggest win so far! Definitely recommend trying this site!

Date of experience: August 24, 2023
Texas
1 review
1 helpful vote
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These people are straight TRASH.If you want to be treated right play Bit Spin Win. Bitplay doesn't care about good paying customers

Date of experience: March 16, 2025
Illinois
1 review
0 helpful votes
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Scam artists
March 9, 2025

This place has scam artists working for them. They admit to making mistakes on people's accounts and then blame the customer for their mistake. They have no integrity or responsibility as a company; they take no accountability for their actions in w meaningful way and have no desire to want to be loyal or helpful to their customers. The are running an illegal casino with no regulations. They straight up steal from people. They lie about things running on their end of the casino and pretend to not understand what you're needing from them. They also have extremely poor customer service. I believe everyone who works there are scam artists. One employee asked my husband if he was willing to sell his Cash app account. For what? I closed my account. They should conduct themselves more accordingly and more appropriately.

Date of experience: March 9, 2025
Oklahoma
1 review
0 helpful votes
Follow Yentel A.
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I think no one shouldn't play this game no one shouldn't purchase the coins no one said please games or none of that because once you win you cannot collect your winnings so if you jackpot you will not get your wings and they're trying to force people to become addicted to the game in order to collect your withdraw your womens they want you to deposit everyday and play the bonus in all this everyday and all of the level up to get your winnings and I think that's just enforcing people to become more hooked on casino games it's like a little bit of entrapment so I won't reach y'all I don't think y'all doing a good job I think it sucks because if I pay my money to play I should be able to collect that the end of the day all this you got to level up and do all this that don't make no sense don't act like a casino I want to play games like a casino but don't treat your customers like they would if they had if they went to the casino when you go to casino you can withdraw you don't have to level up

Date of experience: March 2, 2025
New York
1 review
0 helpful votes
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This site is very misleading and not to be trusted. They are liars and will give you any excuse to avoid helping you with any type of issue. I have had issues with withdrawing as other reviewers have stated word for word. But what really set me off is the fact that twice now, they refused to credit my selected platform. Which I was very near to completion on a daily and/or weekly bonus. It's no coincidence. They see that I have just one more task to completion on a bonus and then won't credit my game? Saying it's down for maintenance. But yet I'm logged in at the same time, asking well clearly that isn't true. They will think of any excuse to tell you but they are all lies and attempts to manipulate you into falling for their scam.

I would recommend people to avoid these guys with all your power because your end result will just be anger as mine has been. Save yourself the trouble and the money and play elsewhere!

+6
Date of experience: February 27, 2025
Georgia
1 review
1 helpful vote
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😡😡
January 20, 2025

I been waiting over 40 hours for my withdrawal and still haven't received it 😡😡😡😡 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

Date of experience: January 20, 2025
Washington
1 review
0 helpful votes
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Runaround
January 8, 2025
Updated review

I've been having issues with withdrawing my winnings! I get told several different excuses on why it's taking over 24hours to be completed. I've been a loyal customer for over 4 years but I can't be any longer because it's becoming an ongoing problem.

Date of experience: January 6, 2025

Runaround
May 9, 2024
Previous review

I've provided screenshots of my problem and still nothing has been resolved.My winnings were sent to an address that was not mines. They fixed one withdrawal but there are two sent to that same address that still remain and they are doing nothing to fix it. I've never had this crypto address and when I look up the address the crypto is still there.

Date of experience: May 9, 2024
Washington
1 review
0 helpful votes
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Can't withdraw
October 21, 2024

I jumped through every hoop they asked me to in order to get verified so I could withdraw from my game. They went as far as to send me a confirmation email saying withdrawals usually take up to 24hrs... It's been 4 days so far and still counting. Everytime I say something about it their "team" tells me there's been an unusually high number of withdraws and mine when he handled as soon as they can. Pfft nah more like they expect people to get tired of waiting and play their winnings back into the game. I've already deposited and withdrawn TWICE through a different provider since I requested my winnings from bit play. Don't waste your time frfr bc they'll never send you anything. Not to mention the fact that playing through them costs way more than through anybody else too bc they won't take anything other than Bitcoin or one of those variations. So you send your deposit plus you have to pay an almost 5 dollar fee on top of that. Even more if you don't send the exact amount the first time. -10/10

Date of experience: October 21, 2024
Kentucky
1 review
0 helpful votes
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Misleading Customers
October 9, 2024

Bitplay like to mislead members with Facebook posts promising those who join a group or share they will receive 15 in freeplay but once you complete it they tell you it is a contest and winner will be drawn. Posting a pic of the post to see if anyone can find that drawing in there.

Date of experience: October 9, 2024
California
1 review
0 helpful votes
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Awful desire don't waste your money they will not correct problems and customer service is awful they don't pay attention and come back with off the wall answers

Date of experience: September 23, 2024
Tennessee
1 review
0 helpful votes
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We're my money the I pay put on the game wtf they do t answer nothing can someone help me pl they stiling my money yo why I need my money

Date of experience: September 11, 2024
California
1 review
0 helpful votes
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Customer Service
September 11, 2024
Updated review

My issue was not resolved, The representatives was very very rude, and because they know they have control over certain issues, they take advantage of the customers. And right now my issue will not be resolved until I speak to him and walk the baby steps, or wait. The issue I have has not been the first time for me, So for the representative Oscar to try and walk me through steps I've already done. I'm not doing it with him. As well as Oscar said I could not speak to a supervisor.

Date of experience: September 10, 2024

Game related
September 22, 2023
Previous review

They play there gaming machine to there needs. Upon winning, and cashing out, when you play again after you end up losing. You can also try playing a different app game, and it still happens. But when you haven't played for a week. You'll win, on all different app games they offer. Its a setup to lose.I understand the is gambling, but watch the background in the games. Its a setup to lose.

Date of experience: September 22, 2023
Louisiana
1 review
0 helpful votes
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Very Disappointed
August 5, 2024

I've Been a player for years i took a break then came back and a lot has change. It took me over ten times to get verified in order to update my number, then when I tried to make a withdrawal there was an excuse for that! Don't waste your time! I like the old system better this one sucks and after my withdrawal I will definitely not be coming back! Find another online casino gaming system! RUUUNNNNN

Date of experience: August 5, 2024
Mississippi
1 review
0 helpful votes
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?~?~
July 31, 2024

The U.i & U.E are great! The only thing I (personally) think would make it even better and bring Alot more people to ALL platforms,would be to option to use login credentials across all of their available platforms. It's a little annoying having to contact someone &/or re-register & make a deposit every time you want to play on a different platform when they're all related & relatively the same. Sometimes I'd like to create an account and see the layout and what games are available,the functionality of the site etc before I begin to play. But that's just me. Other than that. Everything else is great as I said previously. 🤗

Date of experience: July 31, 2024
Ohio
1 review
1 helpful vote
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Another win at Bitplay awwwww yeaaaaa!
July 23, 2024
Updated review

Hi my name is Mr ©ory I've been a long standing player at bitplay. Ag for some years now they are by far my favorite sweepstakes crypto gambling website they have plenty of platforms to choose from and there customer service is pretty accurate and polite as well the main reason why I'm giving this review only 2 stars is because of the time it takes to get your withdrawal from your platform I've only had a handful of times where ruüyu

Date of experience: July 23, 2024

Hi yes I am a long standing player of bitplay they are my favorite and they have plenty of platforms to choose from and customer service is pretty good the one thing I wish they would work on is the withdrawal time but takes to get your winnings other than that bitplay. Ag is great

Date of experience: April 16, 2024
Colorado
1 review
1 helpful vote
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NO LONGER GREAT!
July 20, 2024

Be careful for this website along with a few other sister sites, USE TO BE MY TOP #1 PROVIDERS TO DEPOSIT MY MONEY! That is NO LONGER TRUE! I've been giving my cash to them for over 6years! They Now will MAKE $#*! UP, LIE, & Give ANY EXCUSE as to ANY ISSUES that arise! They HAVE NEVER EVER honored their "Referral bonus"! EVEN after I show them proof that they're lying, making $#*! up! Even after Ive recommended many times how they should re evaluate their referrals system to allow customers to be able to follow / know when their referrals have made their deposits Nd redeemable! It's purposely not accessible! It's LITERALLY BEEN OVER 8MONTHS as I've waited for the referral bonus I showed proof of yet all they can say is that it will be added to my wallet as soon as they check if it's eligible. I SHOWED YOU IT IS! & ALL THE YEARS IVE Given them THOUSANDS AND THOUSANDS OF DOLLARS! In the past they have successfully withdrawn my money to me 3-4times. That is NO Longer Now have Limits, RESET ALL MY DEPOSITS WITHDRAWS, LEVEL TO BEGINNER! WHICH I WAS IN VIP LEVEL! THEYRE RUDE! AND NO LONGER WILL RECOMMEND THEM!

Date of experience: July 20, 2024