They took my winnings and then tried to blame it on me. They are liars and thieves and they shouldn't be in business at all because they are stealing our money. If I lose it's on me, but don't take my winnings from me like a greedy POS. What you're not making enough cash with all the gamers money you get you have to steal the winnings too? F that. Not cool. And they're probably sitting around laughing at us because they straight ripped us off and we have no recourse. I won fair and square, and my jackpot just magically disappeared?!? You guys really really suck out loud.
At first it was all good. I win some lost some. Then about 2 weeks ago they start putting my winnings on hold. When you message an ask what going on they just say it's being reviewed. After three days they start saying they waiting for the platform to message then cause its something wrong on there in. Then they go back to saying it's under review. I'm still waiting
As of today I'm closing my account with Bitbetwin, I had never had big issues with withdrawals till this Month. Really disappointed I could say they ripped me off with 400 dollars, I literally had to play all my winnings because it had been 12 days and still no progress. Excuse after excuse and nothing was fixed, being an 8 roller and had bad customer service. I always hear reviews from other player and thought they were all lies until it happen to me. I refuse to give my money away to thefts. I was a player for over 4 years making them thousands of dollars, hope they missed me. Just got to tell Bitbetwin how dissatisfied I'm.
I been a player on Bitbetwin for over 2 years never had issues that customer service can't fixed, but as I speak I been sitting here waiting on my withdrawal for over 4 days, and all they been giving me is excuse after excuse why I haven't got my withdrawal. It's just ridiculous and disappointing. 1st it was we had to update our system so we had to block withdrawals, ok so why don't u block accepting payments for deposits if it's gonna be an issue to withdrawal. Now it's the app, then they said it was there system that it was fixed and 3 days later nothing. I withdrawal the 26th and today it's the 30th and still no cash.
I been a fan of this platform but when it gets to customer service they got poor customer service, if they notice your a frequent winner they change your account number, and they used the ridiculous excuse that it's for security issues. They approved my picture with my ID for a change of phone number, then that same day they decided they wanted to check my identity verification, I send the same picture got denied, as a matter of fact got denied 5 times till they decide to approved me. Why because I did 2 withdrawals they had me wait over 24 hours and now that my identity got approved my accounts got deleted. So upsetting to have them treat me like this and I'm a level 8th player, I put a lot of money in this platform and get treated poorly.
I love Bitbetwin I love the platforms, the only issue I had is that on my platforms were i would win the most got change to New Accounts according to them security issues which is not true cause here and there they forget and deposit my deposits to my old account. Other than that is a great place to play for fun or in need of extra cash. I'm a level 8 on Bitbetwin
Don't get me wrong. I love big bet win. Usually it doesn't take that long for my withdrawals to come through once. I cash out, but this last withdraw is taking 16 hours and it has never taken this long and. It's Unsatisfactory. And then on top of that, every time I try to add my big quantitress and to make a withdrawal, it says crypto address is already in use.
And it keeps saying that every time I try to make a withdrawal.
They just need to fix all their glitches.
I really love winning on here it's the best feeling ever especially when you're broke and it's legit and it doesn't take a long time for them to deposit your winnings I absolutely recommend it to everybody
Trying to verify to cash out a measly 50$, and have had to submit selfie after selfie. Just to have it denied for nonsense reasons. To top it off customer chat agent was very rude and not the least bit helpful
I'll always use bitbetwin for my gaming go to. They are very customer service friendly and very things done in a timely manner. Thank you guys for being so awesome!
Just won another 100.00. I've probably won around 700.00 within the past few months. They have always paid, I've had minimal issues and it's a fun way to win extra cash. I have not found any other site like this one. I would definitely recommend.
This website from the beginning has been nothing but trouble. I've been a member for going on four years now. Their latest tactic is to no longer have chat support and keep players from viewing their withdrawal process. I believe the same person does all customer support under different aliases. The goal is to deceive customers about bonuses and make it as difficult as possible to withdrawal. Tried to upload a video wouldn't receive my uploaded video. Tried to do it online where you could actually just record a video. It would not take my video.
I love this site! Easy to load and easy to C.O. They have so many different platforms to choose from. They're all great. You can't go wrong with any of them. If you're still unsure whether to play with them or not. Let me tell you, do it! You won't be disappointed
Wow. I absolutely love love love this website! If you're hesitant to play. Don't be! I have been using this site for a couple years now and they never let me down! They're helpful, and friendly I will keep using them as long as I can! You gotta try them!
I can't believe how awesome this site is! I was a bit hesitant at first I am not gonna lie! But I am in awe on how cool it is! Loading is super easy! Playing is super easy and cashing out is super easy! I love this site!
I absolutely love playing with Bitbetwin! It's really easy to sign up and really easy to load and start playing! They have a variety of different games so there's something for everyone! If you're thinking about playing with them. Don't hesitate! It's completely safe and trustworthy.
Been waiting over 2 months for my winnings from them. They placed my account onhold because of my winning patterns bc heaven forbid I win some of my money back after depositing thousands of dollars playing thru them over 2 years. I was a loyal player and played everyday. This is how poorly they treat their players and they don't give any cares at all when it comes to our money. The support team is a joke no one responds back and the customer service reps are lazy and don't want to do their job either bc all they do is copy and paste the same responds when I ask what's going on. 2 months and still no help at all from them. When you call and speak to someone it's the same thing. I know they lost me as a player not that they care but it's really sad bc I loved playing their platforms and I hate that they are doing this. I just want my winnings from them and I need help getting it
So here it is 4 weeks later and still nothing from them. They have my account under review and my withdrawal request on hold because of my winning patterns and they keep blowing me off with the same automatic responses. I've been playing on their site for over 2 yrs and this is how they treat their players. It's ridiculous and what really gets me is at the end of there dumb responses they tell me thank you for my patience and understanding lmfao ummmm yeah I've got none at this point. Like I said don't waste your money they are a joke and should be shut down. You don't treat your players this way.
I requested a withdrawal on Sunday and here it is Friday and still no funds sent to me. They have my request onhold and I've been told 4 different lies as to why it's onhold and still I'm getting the run around by them and still no payments sent to me. Don't waste your money playing thru them
The worst site to play on. They have holding my funds that I've won for over a 2 months now and keep telling my account is in review because of my winning pattern. They owe me 1700 and won't send it to me. The worst customer service reps as well. I don't know what to do about this. I've been playing for over 2 yrs and never had any major problems. I'm level 8 and have deposited thousands of dollars just to end it because of this crap. They definitely don't care about their players and they refuse to do their job and make this right. It's unfair and a major lesson learned to say the least. I just want my money i won it fair and square and this is not right how they are keeping my money from me and there is nothing I can do about it which makes me more upset. I hate them for this they have really hurt me financially doing what they are doing. I can't understand why it is taking so long to review my account they're is nothing to find because I never cheated I don't even know how to do that, I just played smart and cashed out when I needed to now I'm paying the price for thinking they were legit but in reality they are a bunch of thieves who hate doing their jobs and think it's ok to screw people around like this
I have been a customer for awhile now and It would be a lie to say that I have deposited money weekly...however I still deposit as much as I can. Anyways I have a 5.00 bonus cash that I am trying to spend on a game now for around 5 weeks and all they keep telling me is to deposit money and I can use it well that's not what the bonus page says...so why don't they just let their customers be happy and let me use it. It's a bunch of shenanigans where once again the business is trying to make more off me than I can receive from them TYPICAL
The site has a lot of platforms to choose from, it keeps me interested and entertains me for hours it's fun and it allows me to win extra funds so I can do some of the things I can't afford on my income. The chances are endless. Thank you for coming up wit this. I give it 5 stars overall.
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This platform is absolutely amazing with several options to choose from as far as games. You have fish games and you have slots and they offer several different platforms in which you have Orion stars and etc. I have had hours of fun playing and have won many times. Good luck to all and thank you so much for allowing me to play on your website. But also like to thank you for the ability everyday to spend the wheel to get either free play or a good percentage bonus for
Super fun platform with slots and fishing games. Absolutely fun! I just submitted my first withdrawal been playing only a few days. And verify your identification is a breeze.
Don't waste your money or crypto on these sites. Customer service always has some kind of chip on their shoulder. They take their sweet sweet time when you actually put in for a withdraw. Literally they advertise the world but when you deal with them in person they're crap. Doesn't respect their customers at all.
Very fast response time. Especially when trying to find a solution to a problem online. Chat is very responsive.
This is honestly one of the best online casinos I have ever come across. Outstanding customer service, lightning fast deposits & withdraws and so many different platforms and games to choose from. You won't be disappointed at all using Bitbetwin.
Thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
I love playing here. Everything has always gone smoothly. But now that I've been hitting on the daily wheel it's never added. It's happened three times now. It says up to 12 hours but then nothing. When I chat with customer service they blow me off. The other sites I play on it's almost instant. Very discouraging.
I like to play on Vegas X platform. So as long as u load regularly u will get a daily bonus of $1. And honestly there has been many times with that dollar bonus I would hit a jackpot betting as little as 10 cents. Yes u can cash that out without depositing (just as long as you load regularly of course). So u never know when or where ur luck is but Bitbetwin does pay within 24 hrs sometimes within a few hrs. 👍😁
Well I just went and took a spin on the bonus wheel spin & only won $2 which of course I chose to load onto my Vegas X acct. I got my bonus loaded same day then I started playing on quarter bet and hit for $100+.
Thousands of games to choose from with multiple different ways to play and win I very pleased with the site so far I just am a little worried about having to do this review in order to speed the process of my withdrawal out we will see but so far so good
Hi there,
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.
This is only my third redeem with this company but so far each time has been very fast and efficient and I've had no problems and if anything did arise it was taken care of very quickly I would recommend this casino to anybody and everybody
Dear Tammy, thank you for taking the time to leave a review! Your satisfaction is our priority, and we look forward to seeing you again!
Best online casino yet I have not played another one with so many platforms and so good service 24/7 if you're going to spend your money and you like playing different platforms they have all the platforms you can think of give them a try
Hi there,
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.
There have been other sites that claim to offer the same quick or instant deposit options and fail to do so. I have used BITBETWIN for 4 years now. I love how they add new platforms that have all of the games I personally love going to casinos for. There are many platforms that offer the free play or bonus. Once you choose to deposit funds they are ready for use shortly after you do so. My only gripe is the withdrawal process. Depending on your level it limits the amount of winnings you can redeem in a 24 hour time period. It takes so long to actually receive your withdrawal. But other than that, love BITBETWIN.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Wa, we are sorry that you had this experience. We would be really happy to solve this unfortunate issue. Please contact us at info@bitbetwin.cc with your website email and we would be happy to help you!