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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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Review was very fascinating Your service was great Your associate are well knowledgeable and well spoken
So far, Payoneer has provided an excellent platform on which I can receive payments from my contractors as well as pay suppliers.
The best online bank and most reliable and acceptable
I am still trying to link my payoneer to paypal and I am unable so am giving it some time and try again.
Como un profesional en desarrollo de aplicaciones y servicio de diseño grafico en latinoamerica he encontrado en Payoneer un aliado para la recepción de los pagos de mis clientes ya que para nuestro rubro como freelancers y en países de américa latina es bastante complejo para algunos... Gracias Payoneer continuemos trabajando juntos
Turley amazing I hope it runs smoothly thought the years to come
Very good service and I am impressed by customer support they work proper
I talked with them but there is not a proper solution but it can be if its verified they told me you have to submit the company bank documents I have submitted now see what happens?
Desde abrir uma conta até resolver problemas que, por ventura, surjam, estou bem satisfeita com os serviços prestados. O aplicativo é de fácil utilização; abrir a conta é simples; o atendimento é rápido e atencioso.
So far so good. I am looking forward to even better experience with you.
The only problem was that you guys take alot of time to verify the documents but I guess it's because of the load you might having so it's completely fine otherwise your services are great and I recommend everyone to open a account in Payoneer
谢谢,我从完全不懂派安盈到成功申请账户,客服小姐姐给了我很大帮助,可以把辛辛苦苦做汉语老师赚的钱提出来了,感恩
He resolve the issue well, he was patient and understanding.
Solucionaron varios inconvenientes respecto a mi tarjeta
Excelente! Siento mucha seguridad y confianza en el manejo del dinero y las transacciones!
Eficiente y eficaz me regresaron la llamada, para preguntar cual era mi necesidad y ayudarme
They listen to your problem closely and give precise instructions on how to proceed forward
Payoneer work is very best because it is an authentic platform for payment
Good experience with customer support services and resolve issue very fast
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.
Dear Yolanda,
Thank you so much for sharing your review. We understand that you enjoy using Payoneer and we are happy to hear it.
At Payoneer we are constantly working to further improve the customer experience. We know we can always do better and are committed to doing precisely that. If you feel like there's something we should improve, please feel free to respond to this message with more details and a reference number. We would be happy to look into it for you.
If this is not the case and you are happy with our services, please kindly consider adjusting your review's rating. That would mean a lot to us.
We truly appreciate your feedback that helps us grow!
Best,
Kiara from the Payoneer team