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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Against my expectations I got through to an agent fairly quickly and the lady was genuinely friendly and helpful. She asked the right questions and understood my issue and hence resolved it very quickly - to my satisfaction. Very pleased to have been able to speak to an actual person!
Like I had issues with opening the account but your payoneer customer service help us guys a lot, like in every situation they helped us a lot, So me with my team heartfully thank every payoneer customer representative who helped me in this situation
Thanks
Best and easy Payment solution for cross-border Payments.
Top-notch attention and service. Completely quick, professional and on point solution. Extremely satisfied
Customer service was excellent,he actually guides me and give good information although I don't understand the questionnaire with business because I only sign up for personal account not.a business so therefore I can't put in a webpage
Siempre que llamo, me atienden y resuelven con calidad y respeto, muy buena atención, y el uso de la tarjeta junto con la aplicación me parecen muy sencillo de usar y muy fácil, no puedo quejarme de nada, 10/10 para todos sus agentes, y más para Oscar, que me atendió hace poco
Very good experience and more knowledge and understanding way.this is beautiful full platform and successfully way. All customers the experience is Very good experience.
When my account wasn't opening I felt bad but when I contacted the customer service the customer service was amazing and kind thank you.
La chica que me atendió fue linda, su customer services es perfecto, me ayudó muchísimo.
I would say, this is a great company because they are very serious with security and processing your payment, however, they used to have great fees per transaction.
I would say that in the last couple of months since they updated their policies the fees have gone up and it's been too expensive for you to transfer your funds from a Payoneer account to your particular personal bank account. I think they should check on those fees.
All questions was answered solution resolved thank you for your professionalism
Payonner es una plataforma muy facil y intuitiva de comprender además de ello te proporciona agilidad, seguridad y certeza a la hora de cobrar
Recomiendo a su uso
PAYONEER IS CHARGING HUGE AMOUNT OF COMMISSIONS AND TRANSFERRING INTERNATIONAL TRANSACTIONS TOO SLOW 👎🏾👎🏾👎🏾
I have been using it since almost 1 year and it has really helped me a lot to take payments from clients.
No he recibido mi tarjeta fisica les llame y rapidamente bloquearon la anterior y emitieron una nueva para ser enviada nuevamente. Muy buen servicio soporte y atencion.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members