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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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There was no wait time for assistance and my problem was easily solve.
Muy buena experiencia! Excelente comunicacion! Rapida atencion!
The agent was very kind and patient, I recommend Payoneer
Quick and easy he's was also professional. My quarries was answered properly
It was good experience to communicate with Payoneer hope my last step of account creation will be done soon.
Más de 15 días con la verificación de cuenta pero fue solucionado gracias a la atención al cliente
ฉันได้รับบัตรเปย์โอเนียใหม่ และทำการแอคทีพ แต่ฉันอาจไม่เข้าใจขั้นตอน ฉันกดตามขั้นตอน แต่ผิดพลาด มันทำให้ฉันได้บัตรเสมือนจริงมาเรื่อยๆ 2 ใบ ฉันเครียดมาก ไม่เข้าใจระบบ จึงทำให้ฉันต้องโทรหาเจ้าหน้าที่ ซึ่งฉันพูดและฟังภาษาต่างประเทศได้ไม่ดีนัก แต่เจ้าหน้าที่ใจดีมาก รับฟังฉันจนเข้าใจ และเธอสามารถส่งวิธีการแก้ไขมาให้ฉันทางเมลล์ ทำให้ฉันแก้ปัญหาได้ แต่ฉันก็อยากถามเพิ่มอีกครั้งว่า บัตรเสมือนจริงที่ฉันได้มา 2 ใบ ฉันสามารถยกเลิกมันได้หรือไม่ ขอบคุณมาก
Tuve que hacer un pago el día viernes pasado por una compra de ******* dólares de pasajes aéreos para 11 personas. El personal de la aerolínea comenzó a cargar los pasajes individualmente pero al llegar a un monto de aproximadamente 4000 dólares no pudo continuar el proceso porque le salía denegado el pago de los restantes pasajes. Llamamos al teléfono de customer service y después de múltiples explicaciones y gestiones nos autorizaron el pago de un monto para llegar a 10.000 dólares. Pero tuvimos que dejar 2 pasajes sin comprar porque no nos autorizaban un monto mayor a 10.000 dólares. Quisimos volver a finalizar la compra el día sábado pero en el sistema aparecía como monto disponible la cantidad de 26 dólares a pesar de que ya estábamos en otro día y que teníamos en la cuenta mas de 3.000 dólares. Recién el domingo apareció como disponible la cantidad total que tenemos en la cuenta por lo cual recién mañana martes podremos finalizar la operación. En los próximos días tendremos que hacer otra operación similar y realmente va a ser otra vez dificultoso pagar un onto de aproximadamente 12.000 dólares.
Rápida atención y resolución del problema
Muy amable en su atención
Available balance was reinstated and the issue was resolved in a prompt manner
Espero Sea todo un éxito que resuelvan todo mi problema muy gentiles los operadores
No si si es util, son los unicos que piden esta operacion
I used it and I really liked it. It made it easy for me to receive payments.
I don't have mmuch experience with you buh im hoping that i made the right opening an account with you
It was amazing. I love it. Great Customer Care Agent.
Very slow process of withdrawal. Kept saying that it's up to the bank, tried calling my bank three times, they said they cant see a withdrawal to my savings account from payoneer. I don't know why theyre doing that.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members