business logo of Payoneer

PayoneerReviews 9,991

4.5

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
455
value
405
shipping
275
returns
267
quality
392
This company responds to reviews on average within 5 days

Instant Feedback

1 review

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Ukraine
1 review
0 helpful votes
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Thanks for help
July 7, 2024

In case of difficulties, issues are quickly resolved through the support department. Thanks to the staff for their help with service.

I wish you a good mood :)

Date of experience: June 27, 2024
Japan
1 review
0 helpful votes
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Good
July 6, 2024

Good experience i ever have, keep going. Hope my account can pass audits

Date of experience: June 26, 2024
Colombia
1 review
0 helpful votes
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Excelente servicio
July 6, 2024

La atención y el profesionalismo es una característica de payonner, espero que este trabajo entre cliente y asociados comercial bancario siga adelante

Date of experience: June 26, 2024
Jamaica
1 review
0 helpful votes
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The best!
July 6, 2024

I was treated with professionalism by the representative

Date of experience: June 26, 2024
Pakistan
1 review
0 helpful votes
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Excellent
July 6, 2024

I would definitely recommend other professionals and business entities to use payoneer as their method of sending and receiving payments worldwide

Date of experience: June 26, 2024
Japan
1 review
0 helpful votes
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I called the operator of ebay Japan, Mr. Hotaru Okabe, who told me that they have Japanese language service (03-4578-1755), but the operator replied that they do not have Japanese language service.
I would like to confirm the following two points

A This is not an international call, but a non-Japanese call.

B Is the indication in the support that there is Japanese language service incorrect?

Please answer the above questions.

Thank you.

Date of experience: June 25, 2024
Afghanistan
1 review
0 helpful votes
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5
July 5, 2024

Good experience with your payoneer and it great time when having such experience

Date of experience: June 25, 2024
BO
1 review
0 helpful votes
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EXCELENTE ATENCIÓN AL CLIENTE
July 5, 2024

La atención fué precisa, clara y concisa...una de las mejores experiencias que tuve con relación al manejo del problema por parte de la persona que me atendió.

Date of experience: June 25, 2024
India
1 review
0 helpful votes
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The software is not easy to register for new users.

Date of experience: June 25, 2024
Kenya
1 review
0 helpful votes
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Safe and Secure
July 5, 2024

I love payoneer because it's safe and secure. I love the way they are strict with verification details, which means security is top notch 👌

Date of experience: June 25, 2024
Florida
1 review
0 helpful votes
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Muy atentos
July 4, 2024

Respondieron a mis dudas de manera rapida y sencilla y me ayudaron en el proceso

Date of experience: June 24, 2024
Israel
1 review
0 helpful votes
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Greetings! Excellent company
July 4, 2024

We gave good service and courteous treatment. Although I've had an account for many years and I haven't used it for many years and now that I'm trying to return they are helping me restore the account... and there is excellent technical support...

Date of experience: June 24, 2024
California
1 review
0 helpful votes
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You cannot rely
July 4, 2024

You can definitely not rely and payer because they can for no reason disable your balance and not give you any information or send you any mail in regards to the situation. Imagine if you travel abroad and you bring your payoneer card with your money on it and they just disable your balance in your card and your left in a strange country with no money just because they decided to screw you like that… you can never rely on anything but cash and cash will dissapear soon.

Date of experience: June 24, 2024
California
1 review
0 helpful votes
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Overall satisfaction
July 4, 2024

Overall satisfactionOverall satisfied, the account registration problems and virtual card number application problems encountered have been solved, and now it is basically no problem as long as the withdrawal can be done correctly

Date of experience: June 24, 2024
Kenya
1 review
0 helpful votes
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GREAT
July 3, 2024

I feel good with fast and steady response provided

Date of experience: June 23, 2024
India
1 review
0 helpful votes
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Nice experience
July 3, 2024

It was nice experience resolved my query n was easy to convey my concern n got connected quickly with customer care agent that was plus point

Date of experience: June 23, 2024
India
1 review
0 helpful votes
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Hi
July 2, 2024

Hi hfdhmjhgnh gfdhk fhkk fjkncd cfkm jggjmnvg ffjkn gjdshkk hkjgfb hgojjgg

Date of experience: June 22, 2024
Argentina
1 review
0 helpful votes
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Excelente atención
July 1, 2024

Llamé porque tenía unas cuestiones logísticas y en menos de 10 minutos se solucionó

Date of experience: June 21, 2024
Spain
1 review
0 helpful votes
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I have been using Payoneer service since 2021, they are the only one who satisfy all my needs, the support is very good, various bank accounts, low commissions, no bureaucracy. Works really well for me. Also the virtual card works everywhere, also very good experience

Date of experience: June 21, 2024
Hong Kong
1 review
0 helpful votes
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Excellent
June 30, 2024

Very patient to help me answer all the questions I am concerned about。

Date of experience: June 20, 2024