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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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In case of difficulties, issues are quickly resolved through the support department. Thanks to the staff for their help with service.
I wish you a good mood :)
La atención y el profesionalismo es una característica de payonner, espero que este trabajo entre cliente y asociados comercial bancario siga adelante
I called the operator of ebay Japan, Mr. Hotaru Okabe, who told me that they have Japanese language service (03-4578-1755), but the operator replied that they do not have Japanese language service.
I would like to confirm the following two points
A This is not an international call, but a non-Japanese call.
B Is the indication in the support that there is Japanese language service incorrect?
Please answer the above questions.
Thank you.
Good experience with your payoneer and it great time when having such experience
La atención fué precisa, clara y concisa...una de las mejores experiencias que tuve con relación al manejo del problema por parte de la persona que me atendió.
I love payoneer because it's safe and secure. I love the way they are strict with verification details, which means security is top notch 👌
Respondieron a mis dudas de manera rapida y sencilla y me ayudaron en el proceso
We gave good service and courteous treatment. Although I've had an account for many years and I haven't used it for many years and now that I'm trying to return they are helping me restore the account... and there is excellent technical support...
You can definitely not rely and payer because they can for no reason disable your balance and not give you any information or send you any mail in regards to the situation. Imagine if you travel abroad and you bring your payoneer card with your money on it and they just disable your balance in your card and your left in a strange country with no money just because they decided to screw you like that… you can never rely on anything but cash and cash will dissapear soon.
Overall satisfactionOverall satisfied, the account registration problems and virtual card number application problems encountered have been solved, and now it is basically no problem as long as the withdrawal can be done correctly
It was nice experience resolved my query n was easy to convey my concern n got connected quickly with customer care agent that was plus point
Llamé porque tenía unas cuestiones logísticas y en menos de 10 minutos se solucionó
I have been using Payoneer service since 2021, they are the only one who satisfy all my needs, the support is very good, various bank accounts, low commissions, no bureaucracy. Works really well for me. Also the virtual card works everywhere, also very good experience
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.