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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The best experience, I know there are some issues with the loading card but it's okay.
The agent was great however the app needs to improve a lot
Good experience given by Payoneer Customer team and the team helps to resolve issues within a second
And thank you sir for helping us in any time
The top-op option was removed and I really needed the money on my account to withdraw and you guys were able to help me out. Appreciate the help.
Horrible experience. I made a request for a payoneer card but they put my account on-hold pending a review. I sent all the documents they required but still haven't activated my account. My business is affected due to this. It has been 8 days! Support can't do anything. What's up with your verification process? It's stalled.
The best ever I recommend everyone to use payoneer
Muy atenta atencion al cliente y respuesta rapida gracias por la atención
He usado Payoneer por varios años y hasta ahora es un servicio excelente, casi perfecto diría. Me sirve en gran medida para cobrar por mis servicios en línea y luego transferir los fondos a mi banco local, de forma bastante regular y sin problemas.
Thanks Payoneer Team
For open my account and all issues fix my problem
Now I have only one issues when I click varification then I didn't get any otobi talk Payoneer team they told me please try again one hour later thanks I'll try
I am giving 5 star rating Very good Payoneer services
My priorities was met I got to resolve my issues in minutes
The customer service is very helpful, making an account is very easy and not at all time consuming unlike PayPal, it is way better than PayPal.
Very reliable and supportive service provider. Very trustworthy
Even when the documents required are given payoneer takes long reviewing them especially from African countries
I am unable to receive the verification code for two-factor authentication (2FA) to log into my Payoneer account. Despite multiple attempts, the code is not being sent to my registered phone number or email. This issue is causing significant inconvenience and delays in accessing my account. I need immediate assistance from Payoneer support to resolve this problem and successfully complete the 2FA process.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members