business logo of Payoneer

Payoneer

Overview

Payoneer has a rating of 4.5 stars from 9,707 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.

service
444
value
394
shipping
267
returns
259
quality
382
This company responds to reviews on average within 5 days

Instant Feedback

1 review
+233
How would you rate Payoneer?
grey star
grey star
grey star
grey star
grey star
Arizona
1 review
0 helpful votes
Follow Shaoina N.
Unfollow Shaoina N.
Send Message
Share Review
Report Review

Great service
April 14, 2021

I had a block bank account.
But the customer services personnel was great ro clear it up for me

Date of experience: April 14, 2021
India
1 review
0 helpful votes
Follow Jha J.
Unfollow Jha J.
Send Message
Share Review
Report Review

Awesome
July 15, 2020

Awesome the customer care service hopefully waiting for my account should verified fully

Date of experience: July 15, 2020
India
1 review
0 helpful votes
Follow Pooja T.
Unfollow Pooja T.
Send Message
Share Review
Report Review

Good people
July 14, 2021

Quick response good people, connected quickly. Thanks for your help..

Date of experience: July 14, 2021
Bangladesh
1 review
0 helpful votes
Follow Nayer P.
Unfollow Nayer P.
Send Message
Share Review
Report Review

Feel better support then other's
July 15, 2020

My fast payment was holed, i contract support and they give me solve quickly,...

Date of experience: July 15, 2020
Philippines
1 review
0 helpful votes
Follow Shanie N.
Unfollow Shanie N.
Send Message
Share Review
Report Review

Awsome
July 19, 2020

Its nice,, and friendly talking have a good explanations regarding the solving problem..

Date of experience: July 19, 2020
Greece
1 review
0 helpful votes
Follow Fotis W.
Unfollow Fotis W.
Send Message
Share Review
Report Review

Excellent
October 7, 2021

Great communication and solve my problem.
Sure I will use the services again

Date of experience: October 7, 2021
Pakistan
1 review
0 helpful votes
Follow Ahsan D.
Unfollow Ahsan D.
Send Message
Share Review
Report Review

Truely Professional
March 17, 2021

She is so nice handled query very well appreciated.

Date of experience: March 17, 2021
Sri Lanka
1 review
0 helpful votes
Follow Geeth W.
Unfollow Geeth W.
Send Message
Share Review
Report Review

Re-Opening My Account
June 25, 2021

Excellent Service & Understanding! Very good in solving the matter.

Date of experience: June 25, 2021
Serbia
1 review
0 helpful votes
Follow Vladimir S.
Unfollow Vladimir S.
Send Message
Share Review
Report Review

Issue with the lost card
July 20, 2020

Very nice and kind customer service!
My problem was solved quickly!
5 Stars!

Date of experience: July 20, 2020
Zimbabwe
1 review
0 helpful votes
Follow Innocent M.
Unfollow Innocent M.
Send Message
Share Review
Report Review

Woow
March 16, 2021

I am impressed with the service delivery and quick responses.

Date of experience: March 16, 2021
Rwanda
1 review
0 helpful votes
Follow Stevy P.
Unfollow Stevy P.
Send Message
Share Review
Report Review

Customer service experience
June 24, 2021

My issue was well addressed. Payoneer has a professional team.

Thanks!

Date of experience: June 24, 2021
Egypt
1 review
0 helpful votes
Follow Hossam R.
Unfollow Hossam R.
Send Message
Share Review
Report Review

Always Great services
March 16, 2021

It was really great, customer support always willing to help, and appreciate your concern

Date of experience: March 16, 2021
Belize
1 review
0 helpful votes
Follow Eterio A.
Unfollow Eterio A.
Send Message
Share Review
Report Review

Excellent experience the customer service representative was great

Date of experience: March 16, 2021
India
1 review
0 helpful votes
Follow Narendra S.
Unfollow Narendra S.
Send Message
Share Review
Report Review

It's Very Difficult To Verification
July 23, 2021

My payoneer account is still showing under review.

Thank You

Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 23, 2021
Payoneer T. Payoneer Rep
over a year old

Dear Narendra,

Thank you for taking the time to share your review, we genuinely appreciate that. It will help us improve our service, since we take our customers' satisfaction seriously.

We understand that you are unhappy with our verification process. We are deeply sorry to hear it. Please note that Payoneer is a strictly regulated entity that operates in compliance with international financial business regulations. Reviewing our customers' accounts is essential to prevent any type of illegal activity on the platform, it is required by law and is done for your safety.

We understand that sometimes in can be challenging to provide the requested documents but there's not much space for adjustments. We genuinely appreciate our customers’ understanding in this regard.

Thank you for choosing Payoneer! We are ready to do our best to provide you with excellent customer service. Please accept our apologies for the inconveniences that you've encountered.

Stay safe!

Best,
Anna from the Payoneer team

North Macedonia
1 review
0 helpful votes
Follow Sasho O.
Unfollow Sasho O.
Send Message
Share Review
Report Review

Good customer service
June 23, 2021

Excellent, good knowledge by the customer support and she helped me to reorder my card

Date of experience: June 23, 2021
Jamaica
1 review
0 helpful votes
Follow Mark T.
Unfollow Mark T.
Send Message
Share Review
Report Review

GREAT!
October 6, 2021

Great way to receive payment which is also user friendly.

Date of experience: October 6, 2021
Pakistan
1 review
0 helpful votes
Follow Ahsan K.
Unfollow Ahsan K.
Send Message
Share Review
Report Review

Great Experience
June 23, 2021

It was amazing experience they listen to my issue patiently

Date of experience: June 23, 2021
Bangladesh
1 review
0 helpful votes
Follow Mazharul D.
Unfollow Mazharul D.
Send Message
Share Review
Report Review

Customer Care help
March 18, 2021

Very good support, Hope my work done quickly. Everything ok.

Date of experience: March 18, 2021
Pakistan
1 review
0 helpful votes
Follow Rehman B.
Unfollow Rehman B.
Send Message
Share Review
Report Review

Very much satisfied with services and customer support

Date of experience: March 18, 2021
Pakistan
1 review
0 helpful votes
Follow Junaid A.
Unfollow Junaid A.
Send Message
Share Review
Report Review

Fintech Ninja
October 8, 2021

When it comes to on going payments and marketplace merchant. They are the best!

Date of experience: October 8, 2021