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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Reached before time and items as described. Value for money worth on the website. Good range to choose from
The quality of the clothes is nice as per the price they charge. The customer service is good as well.
Amazing customer service. The customer service agent (SUSIE B) dealt with my issue very efficiently. I will definitely buy in this store again.
I will order again as i am very satisfied with the service and the family outfits that i get. Samuel helped me a lot when i needed help.
J'adore ce site. On y trouve de tout. J'ai commander des vêtements pour ma fille et j'ai reçu ma commande avec 1 semaine d'avance. Les tailles sont respecter et les vêtements conforme aux photos. Je suis ravi de ma commande et je n'hésiterais pas à recommander chez eux
Estoy encantada con esta pagina con el trato recibido el envío es rápido y volveré a comprar calidad buena
I ordered 4 pairs of shoes and 2 pairs of pants for my children. I waited 10 days for my order, so I got it earlier, then was promised.
Good quality. My little ones are happy!
I will order next time for sure!
Didn't get my order yet but hoping fir the best as my all friends always purchase clothes for their kids from pat pat and are very happy with this site.
Till now it is my bestest experience and I really love this website for my baby stuff and myself. I highly recommend it and very low cost discounted items available on the website
Love the products and service! Everything comes perfect and in a good timely manner! Everyone always asks where we get our matching stuff from!
Very happy with my clothing items! They are all beautiful, you get exactly what you see!
Delivery also went very well!
The customer agent are very cooperative.
Hazel provided excellent support and was very prompt to reply.
I had an issue with my order and it was dealt with promptly. Veejay C was very helpful and courteous.
I've always gotten awesome service from Patpat and I love shopping with them.
The PatPat team is excellent. I had size issues with the purchases that I made and was dreading the entire return n refund and then make new purchase process. The team was soo kind to not only refund the money, they also did not want me to get troubled with the return of the goods. So the goods have now been donated to whomsoever it fits. But I had an absolute hassle free refund. Thanks team PatPat. Looking forward to make new purchases soon. Highly recommended
My case was solve by Pat Pat according to the consumer legislations. I was assisted very fast and I appreciate the quality.
My order came before time and I love everything that I order, good quality, placing my second order.
Thank you.
The items I received are so cute and good quality. Exactly what I wanted for our family pictures and memories!
I received the wrong sizes for my order and contacted customer service. Within 24 hours they responded and are sending me the correct sizes. Thanks Jonalyn for your help!
Thanku for resolving my query. Immediate response for the mail and helpful in other medium too they gave diff voucher too
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.