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PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
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Absolutely love the site great prices, great products and I did happen to order a couple of items for myself that wasn't exactly as pictured and I emailed their customer service and Maria was very helpful and made it right. 10 out of 10 would recommend this site!
Me encanta!
El vestido es de Muy buen material e igual q en la foto. Sin duda repetiré. Lo recomiendo para niños es muy fresquito para verano.
I have made several purchases on PatPat since my daughter was born last August, and I have no complaints for anything I've purchased. The prices are always really good, there seem to be sales every day, and I've now started buying baby accessories from PatPat too, because they have some things I'd never seen before but have made mom life so much easier. The products all have a lot of reviews, and there are a lot of thorough reviews discussing pros and cons of the items. I have included two pictures - one is a collage of my favorite non-clothing items from PatPat, and the second is my daughter in the cutest romper! Although I took about 15 pictures, this was the best balance between a blurry face or blurry body.
I had an issue with a couple items I ordered, so I contacted customer support. CASSEYLENE was extremely helpful in solving my issue, replying very quickly, and finding a solution that I was very happy with!
I received good service from Hazel. I got missing parcel when i let them know they gave me full refund
I placed an order in October last year and have not received my order yet, I have contacted support and have not been assisted since. I am very disappointed and will not recommend any of my friends and family to order from Patpat. The sad part is that I now cannot even see my order on their app. I would it appreciate someone would contact me via my email (*******@icloud.com or *******@gmail.com) to advise on my refund or voucher as I doubt my kids would fit on the clothes I ordered more than 6 months ago.
Your assistance will be highly appreciated
Very disappointed
Girly Mashamba
Very very good cost very helpful susie b well done i have also been please with the cloths they are wonderful
La atención al cliente muy buena, lo malo fue que se tardaron mucho en la entrega pero resolvieron muy bien mi inconveniente
Recommended. The clothes of very good quality, I had a little problem with the size and they solved it immediately
My package came fast and it was exactly how pictured on the website I was nervous af at first but when I came it was perfect! Will definitely be buying again
Pat pat
Best quality 5
Customer service 5
Shipping 5
Thank you very *******@KATHERINE for solving my problems.it was very quick and fast customer service. Highly Recommended...
Best quality ever one off the Best sites to buy baby, toddler, and woman's clothes. The clothes are So cute And unique. And prices are Great recommended 100%
My patpat assistant was able to provide me with information that resolved my difficulty almost immediately. They were helpful, polite, and motivated. I couldn't be happier.
The sizing were very inconsistent the same size can be either too small or too big! The fabric were stiff and cheap, some of the button holes werent punched and it feels like unfinished product. Horrible! They promptly refunded my money when I complaint! Stick to well-known brand like Carters/OshKosh! Their fabric is so much softer and higher quality for your baby skin. I read in a form this company stole designs from etsy and market it as their own.
They were heavily marketed to expecting women. Beware when you see these ads...
Hi,
We sincerely apologize for the issues you have encountered with your recent order which prevented you from getting the best experience from us. We are deeply sorry if the size and quality of the items are not as expected.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
I purchased something from this company off a friend's registry and after unsubscribing FIVE TIMES I am still receiving their emails. I don't have a child. And Pat Pat doesn't know if these emails are just annoying or trigging something much deeper. Either way, for a company to disregard this request feels at best incompetent and at work blatantly disrespectful. It's not worth it.
Hi,
We're sorry to hear about how the issue you've encountered in unsubscribing from our emails, prevented you from getting the best experience in shopping with us.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
Thank you for a very beautiful perfect fitting dress for my toddler
Perfect fit and very good quality of dress
I like to buy from Patpat application, the quality of the clothes is very good, the handling is comfortable, and everyone asks me where to buy your daughter's clothes from. I hope everyone buys from Patpat
Best quality, nice packaging, good price, amazing customer service. I had a issue with my order, Patpat customer service resolved it quickly.
Thank you
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We're sorry to hear about how the issue you've encountered in receiving your order prevented you from getting the best experience in shopping with us.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.