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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
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Me encuentro muy satisfecha por mi compra.
La calidad de sus productos es excelente, sus precios son justos, sus envíos son buenísimos y la atención que recibe por un error que cometí con los size, fue excelente.
Recomiendo comprar en parpat
I am delighted with all the things that I have bought, since my baby was born, she used clothes from here and I have fallen in love with the clothes, good quality, the size came out the same as you ask for, they do not come bigger or smaller. Our princesses will look like princesses
I bought so many dresses for my kids and it's best place to shop for clothes of kids…Awsome collection with good quality….
We always loved PATPAT's items and now that we have our own child we started buying into their products. They're affordable, excellent quality, stylish and super cute!
Wonderful clothes for kids, its amazing, it was a great experience to buy clothes on patpatGo to patpat for baby clothes
I kept an open mind when using this app as the prices seemed quite low but the outfits displayed were really cute. I decided to give it a try but made sure not to get my hopes up when ordering.
App was user friendly and I also recieved a discount being a new customer so that was another bonus. I selected items and checked out with ease.
Unfortunately there was a mix up with the shipping. There was a delay (was not the suppliers fault) it was an error made by the courier and my order was sent back to the supplier, I immediately contacted the company and they responded quickly and offered their apologies and offered multiple options to rectify the order including updating the sizes due to the delay luckily I had already purchased a larger size and the delay wouldn't effect the sizeing, I chose to resend the same order.
The supplier immediately resent the order and I have just recieved it less than a week after dispatch which was faster than expected.
The items are good quality better than expected for the price, materials are extremely soft against the skin and feel lovely the quality is really nice and not scratchy its a soft stretchy material although materials are not thick or bulky for extreme winter or cold weather and items they are not lined the quality it really great especially for the price. I would definitely recommend purchasing from this site again, for both the helpful and responsive service I recieved but also the cute and comfortable yet funky outfits for affordable prices.
Best service to resolve the issue and reshipped my item. Thanks Katherine
They will reply you real quick.
Reyna in customer service was great! I love shopping at PatPat. Great deals on really cute clothes for the whole family!
I have had absolutely lovely items from this business and my son looks so gorgeous in the clothing. One item I had to have a refund on because of the print that was upside down, but this was resolved very quickly with JONALYN with a refund. I will be shopping here again as the items are so beautiful and any problems of which I only had one they are so quick in response and helpful.
I really love the quality and the sizes i love matching my family and pute some really cute clothes on my baby
I love Pat Pat, they have a ton of styles for babies and moms. The prices are great and the quality is very good. I have been buying for over a year and neve had a problem!
Must buy here! My kids really love it and worth a money. All arr good product and good communication of thier crew. Thank u somuch. I'll buy more for sure.
Todo es excelente, la atención es súper rápida, la calidad de la ropa es muy buena, los reembolsos son rápidos. Lo recomiendo ampliamente
Best site ever. My all time favourite site. Best quality and customer service. All products and materials are good and good customer service. Love it's mobile application and order again.
Product quality! I absolutely love the orange tye dye! I also got a little sweater and pant set and the knit is extremely soft. I couldn't be happier!
Takes forever to receive and received wrong size. For the items I did get correct, very good material.
I clicked the wrong size and had to reach out to customer service to get it resolved. Jasper helped me very fast
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We're sorry to hear about how the issue you've encountered with the sizes of the items you received prevented you from getting the best experience in shopping with us.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.