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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
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Love this app, this is the forth order I make and I didn't even give birth yet. This time KISH was very helpful, I accidentally put a wrong shipping address but recieved great and quick customer service and was able to change the shipping address to the right one before the order has been packed. Thank you KISH for your help!
They are so helpful. Their customer service is awesome and clothes are beautiful. I love the look of almost everything on their site.
Je vous le conseille
Elle est bien cette entreprise
Je recommande de utilisé ce site internet pour trouver les meilleurs bonne affaires
Thank you so much Maria, we really loved your service and all the cloths from patpat. Really appreciate your help.
Absolutely love to buy clothes for my kids from their website. They have really lovely clothes for kids of all ages and variety and different options. Will purchase again and again. Recommend to family and friends as well as anyone else. Customer service is also helpful and understanding.
They have way better customer service than most companies. They helped to resolve my issues in a timely manner and I can't wait to shop with them again. Excited to see my baby in his outfit when he arrives
My first order came and I was happily surprised at how great the quality of the materials were. I had to return a few items due to size, and the customer service was excellent!
Maria took my issue very serious and was able to provide me with a solution in a timely manner. I am happy I will be getting my items. I love shopping with this site.
It was a wonderful experience. Fast delivery to Nigeria. Discount given. Fast in replying. Their products are quality and beautiful
There clothing is so cute never lets you down. It's affordable and so many cute outfits. Not just that they have some great deals u won't find anywhere else.
I wanted to change my address and I had few order issues I mailed them and they responded so quickly and solved my problem
I am happy that I found this app
Was recommended PatPat by a friend who gifted some clothes for my baby. They were top quality, so I decided to take the plunge too. My first experience has been par excellence. I had ordered the incorrect size and I wrote to them about it. They were quick to respond but my shipment had left the warehouse by then. I was asked to reach out once I got my package and was still dissatisfied. They were very helpful in navigating through some options. The clothes are great and are holding up the wash pretty well. No pilling. I would recommend to friends! Thanks to Kish that helped me with a positive experience.
Everything perfect. The clothes are great. Perfect colors, I'm very happy with the order
Rachel
I brought one pant that was not up to my expectations but kuenzler solved my issue and refund my money. Thanks
Good collection for everyone. Was able to order quickly. Some of them did not fit and customer care was able to process the refund quickly and very helpful.
It was my first order and I had a very good experience. I ordered for my whole family, they loved it
Patpat Products are reasonable and Good. Also the Customer Service is very quick and Good one. I really appreciate.
I love these outfits so much. Everything was great quality and pretty great pricing. Shipping was pretty quick too.
I am so glad for the excellent Service they hice, the as the products. I had a problem with the delivery of. Apackage AND they ate Solving it. Thanks so much. I recomendó patpat.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.