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PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
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Patpat representative Katherine resolved my order problem quickly and with a positive outcome. Greatly recommended!
Customer service in retail goes a long way. I love the response time I received when ordering my items
My order arrived within 7-10 days. The dresses are beautiful and fit great. I will be ordering from PatPat again soon!
I had a couple items that needed to be returned, and my email was answered quickly, the return was processed, and the whole ordeal was taken care of immediately. The customer service agent, Kuenzler, was extremely friendly and helpful.
Very grateful for the customer service. Even though the product didn't fit, (I did size up and it still didn't fit) instead of making me pay for return shipping, they just sent me the refund and said I could keep or gift the item. Most of their products are great and work great for what I'm looking for.
Pat pat is the best place to shop for your kids trust me. They have cute style for girls and boysThey are good in clothes material and also size and I love the fact for baby the girls the back of the straps comes with button so you can adjust
I had some concerns about delivery charges and shipment. Their quick response impressed me. Good job.
KISH was amazing!
She was super fast in replying to my concerns, also super polite. She went above and beyond to fix my problem!
I've been hunting for water shoes for my baby for months and I'm so thrilled I found them for a great price! I cannot wait to take my daughter to the spray park!
I love all your outfits as well as being beautiful they have a very soft and comfortable cotton, the sizes are right and even after washing in the washing machine they remain perfect! Super recommended...
This is best site for babies clothes
Very affordable clothes. So trendy and comfy
Punctually deliver their products.
Best discounts they offer.
I love this website, absolutely beautiful clothes, well made, wash great & soooooo cute at wonderful prices reasonable prices, I've ordered loads from this site & had one issue with an item which was resolved quickly & easily, will absolutely be ordering again thank you PatPat
We received the package around 18 days after I ordered. When we opened it to see the fit and check the product, I found that the backside of couple of items ordered, were too low, that I will not prefer to have those kinds of outfits. Also one of the dress was smelling really bad, like dipped in a rotten fish or dried fish. On the whole not a good experience for the first time shopper with patpat. I will have to return couple of items now. Its a hassle, I have to go through now.
Hi,
We sincerely apologize if the quality of the items you received is not as what was expected.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
I recommend Patpat. They sell products that matches with description. They have an awesome customer support.
Very nice and awesome quality of clothing and also helpful and honest customer support team for answer any questions
I'm happy ordering with Patpat... it has lot of varieties for little ones... i love all collections. Very reasonable rates as well. Will always order here in future.
Highly satisfied… great customer service Mary. Thank you. Great quality clothing.
Very easy and user friendly app
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.