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PatPatReviews 6,262

3.8

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PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.

service
2,309
value
2,269
shipping
2,271
returns
1,927
quality
2,210

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New Mexico
1 review
0 helpful votes
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It is my first time ordering from PatPat and I thoroughly impressed with this company. Their selection of unique items like dinosaur print for girls, and price range seemed too good to be true. When my items arrived in the mail, I WAS BLOWN AWAY BY THE QUALITY. And their customer service (particularly Susie B) was very helpful and EXCEPTIONAL. Will definitely shop here again and often. They've gained a loyal customer.

Date of experience: July 24, 2021
Armenia
1 review
0 helpful votes
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I always use the PatPat store.
Thank you so much.
So beautiful.
I like It.
PatPat KIM B
Thank you very much operator KIM B.

Date of experience: July 24, 2021
Sweden
1 review
0 helpful votes
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Best online site for babies clothes
July 24, 2021

I am very satisfied shopping with PAT PAT. Delivery on time, daily updates, good product quality and beautiful packing.

Date of experience: July 24, 2021
Spain
1 review
0 helpful votes
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Perfecto
July 24, 2021

Buena calidad el tallaje es perfecto tiene un precio bastante asequible y llega muy rápido perfecto para cada puesta el material muy bueno

Date of experience: July 23, 2021
Canada
1 review
0 helpful votes
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Beware of charges
July 23, 2021

I shopped this site and used the Canadian currency. My total was $38.23CDN Patpat charged me $38.23 USD. The exchange rate meant I was paying over $50 for my purchase. I argued this point but was shut down by Patpat. If you aren't shopping in USD then you will be over charged... buyer beware this is a scam to me

Date of experience: July 23, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We're sorry to hear about how the issue you've encountered with the currency difference prevented you from getting the best experience in shopping with us.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Mexico
1 review
0 helpful votes
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BEST BABY CLOTHES
July 23, 2021

I have purchased many baby clothes and the quality has been magnific. The style, colors, sizes. Everything has been perfect.

Date of experience: July 22, 2021
Texas
1 review
0 helpful votes
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Great experience
July 22, 2021

PatPat cloth options for babys was a great area to shop from. Many adorable outfits to pick from with affordable pricing.

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
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Happy customer
July 22, 2021

I honestly thought I'd have to send the clothes back as i accidently ordered small size which was too tight for me. Thought I'd look way to small, then I contacted Pat pat customer rep and had conversation with Susie who helped me to resolve the problem. I am very thankful to Susie and a happy customer.

Date of experience: July 22, 2021
Mexico
1 review
0 helpful votes
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Thank you PatPat
July 22, 2021

I am very grateful and satisfied because they solved my concern. I want to thank KISH who was the person who kept me up to date, for helping me and solving my problem and being very kind, I thank patpat for being very responsible

Date of experience: July 22, 2021
Ireland
1 review
0 helpful votes
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I have ordered many times now from pat pat for my toddler and new baby. The packages arrive quickly and well packaged. Everything has been excellent. I'll continue to shop with them. Excellent customer service.

Date of experience: July 22, 2021
South Africa
1 review
0 helpful votes
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Good customer service experience
July 22, 2021

The Customer service at pat pat is the best, my issue was resolved within a day, thank you KATHERINE for being so helpful.

Date of experience: July 21, 2021
South Carolina
1 review
0 helpful votes
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Patpat
July 21, 2021

Kish was a excellent help. Within me emailing them I received an email back from kish within 30 mins. Answering all my questions and even helped fix it I highly recommend patpat to everyone

Date of experience: July 21, 2021
Louisiana
1 review
0 helpful votes
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Refund
July 21, 2021

I accidentally ordered the wrong size, the customer service responded to my email and refunded my within a day. Wonderful experience

Date of experience: July 21, 2021
Canada
1 review
0 helpful votes
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Happy Shoppers
July 21, 2021

Patpat is now my favourite online store for the whole family. We purchased a lot this summer and every one loves our dresses and matching clothes. Thanks to Claire D also from customer service she help us with our return, so fast and easy.

Date of experience: July 21, 2021
France
1 review
0 helpful votes
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The quality of the products of PATPAT really good and eye catching.and for the service Client I give the warm-hearted thanks to KISH. I recommend you all. Thank you PAT PAT for making much more beautiful by little ANGEL.

Date of experience: July 21, 2021
Mexico
1 review
0 helpful votes
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Recomiendo patpat
July 21, 2021

Recomiendo patpat siempre la atención es buena y resuelven mis dudas, la ropita y todo es genial y buena calidad llega a tiempo. Muchas gracias por el servicio

Date of experience: July 21, 2021
Canada
1 review
0 helpful votes
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I had received my items and everything was great except my baby bag I had purchased, the zipper was broken. They emailed me back right away, I had sent them pictures and they told me to keep the defected one and they are sending me a new bag! Great customer service.

Date of experience: July 21, 2021
Canada
1 review
0 helpful votes
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PatPat Awesome customer support and products
July 21, 2021

Thank you Katherine for the help in changing my order! Great customer support <3 I love everything I ordered!, awesome prices!

Date of experience: July 21, 2021
South Carolina
1 review
0 helpful votes
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I absolutely love the quality of the clothing items. The site always has these "Flash Deals" where you can grab items for nearly nothing. They also sell matching outfits, which I personally adore! I will definitely be ordering some for my daughter and myself! When I had a problem with my order *Which was my fault, not PATPAT's* the customer service team were swift and prompt and respectable to help me resolve my issue!

Date of experience: July 21, 2021
Italy
1 review
0 helpful votes
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Ottimo
July 21, 2021

Tutto perfetto ottima assistenza al cliente, prezzi convenienti bellissimi vestiti e accessori top non delude mai

Date of experience: July 20, 2021

From the business

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patpat.com
Mountain View, CA, United States
+3376