PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
I was a bit sceptical with purchasing my newborn clothes on the site but surprisingly when my order arrived I was amazed!
The quality of the clothes is amazing and I don't regret even a single thing with my purchase.
Even though I had trouble with the logistics company that they used and the customs clearance tax, one of the PatPat team members, RACHEL was kind enough to assist me and and the matter got resolved in a very professional manner.
PatPat made sure that I am happy with everything! Not to mention their app that is easy to access!
Online Shopping has never been this exciting.
Thank you PatPat
Excellent customer service. So refreshing to find an affordable clothing site that is legit and helpful! Their team member Susie B responded within a couple hours of my inquiry. Very impressed and will definitely continue to shop PatPat!
Thats very friendly and help me to solve the problem. The helpline is quick response, polite, helpful,
Great platform to buy beautiful outfits for your kids. Highly impresses by their customer service. Thanks Kristin for helping g me out today :)
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It was great experience to order clothes from pat pat.
There was a issue with our order as few of the items were missing however Romel from their support team escalated the issue further and got us refund for the missing item.
Thank you
I ordered 3 outfits and a pair of shoes and my little girl doesn't like the green on 2 outfits. I emailed to send them back and Rachel was so awesome she said keep them and she will just get me a refund! This made my day and I'm going to go order 2 outfits outfits she wants. Love Patpat!
Great quality clothing and you can't beat the prices! Shipping was good and they keep you updated with shipping as well so you know when you can expect your order. There are always sales which is amazing and the clothes fit true to size
PatPat offers a large selection of items. I love when they allowed extreme discounts on items. Where the item may only be a few cents! I have personally enjoyed the women's maternity and nursing section. My favorite are the nursing sweatshirts with zippers. As well as many baby items! Customer service has been very efficient and helpful. The one representative I worked with was Elaine. And She was prompt at returning me emails and outlined clear instructions for my refund.
I can't get enough of their clothes! My daughter looks so adorable in them and I can't wait to order more!
Pedí renbolso
Abia tardado su entrega
Externe mi petición de renbolso
meatendio
Katerine exelente atenciónme.
Great customer service from Ham B. The piece of clothing we ordered was too small, instead of making us pay a return fee, they refunded our money and we didn't have to return the product. Very responsive!
Shamiah was really nice to help me solve my issues with my returns. Thank you so much! Love shopping at pat pat
Ich bin sehr zufrieden damit es ist sehr guten App. Sehr billig, gute Qualität und schneller Lieferung
I bet all my daughters clothes from here, nothing like the rubbish in high street shops and great customer service!
Love love this site. I am definitely going to be buying more. Great quality for great price. And the refund process is superb
They have a heart of gold and they simply attract you without the possibility of lowering your eyes even for a moment. Worth a peek and be impressed.
I bought these Halloween outfits for my three month old they are amazing the material and quality are very good and I got so many compliments on my baby and her cute Halloween outfit can't wait to get more
It's the second or third time I buy from Patpat. This time I had an issue with my order, that was promptly and kindly resolved by Rohanie. Best part about buying online is having great customer service, which definitely was the case here.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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