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PatPatReviews 6,262

3.8
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PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.

service
2,309
value
2,269
shipping
2,271
returns
1,927
quality
2,210
South Africa
1 review
0 helpful votes
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Happy Customer
November 10, 2021

I was a bit sceptical with purchasing my newborn clothes on the site but surprisingly when my order arrived I was amazed!
The quality of the clothes is amazing and I don't regret even a single thing with my purchase.
Even though I had trouble with the logistics company that they used and the customs clearance tax, one of the PatPat team members, RACHEL was kind enough to assist me and and the matter got resolved in a very professional manner.
PatPat made sure that I am happy with everything! Not to mention their app that is easy to access!
Online Shopping has never been this exciting.
Thank you PatPat

Date of experience: November 10, 2021
Tennessee
1 review
0 helpful votes
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Excellent customer service
November 10, 2021

Excellent customer service. So refreshing to find an affordable clothing site that is legit and helpful! Their team member Susie B responded within a couple hours of my inquiry. Very impressed and will definitely continue to shop PatPat!

Date of experience: November 10, 2021
Australia
1 review
0 helpful votes
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Friendly and helpfull
November 10, 2021

Thats very friendly and help me to solve the problem. The helpline is quick response, polite, helpful,

Date of experience: November 10, 2021
Canada
1 review
0 helpful votes
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Amazing
November 9, 2021

Great platform to buy beautiful outfits for your kids. Highly impresses by their customer service. Thanks Kristin for helping g me out today :)

Date of experience: November 9, 2021
Australia
1 review
1 helpful vote
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A news website
November 9, 2021

We ask that you refrain from profanity (kids need to read online reviews too!) and personal attacks such as hate speech, bigotry, and lewdness.

Date of experience: November 9, 2021
Canada
1 review
0 helpful votes
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Refund
November 9, 2021

It was great experience to order clothes from pat pat.
There was a issue with our order as few of the items were missing however Romel from their support team escalated the issue further and got us refund for the missing item.
Thank you

Date of experience: November 9, 2021
Colorado
1 review
0 helpful votes
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Awesome Customer Service
November 9, 2021

I ordered 3 outfits and a pair of shoes and my little girl doesn't like the green on 2 outfits. I emailed to send them back and Rachel was so awesome she said keep them and she will just get me a refund! This made my day and I'm going to go order 2 outfits outfits she wants. Love Patpat!

Date of experience: November 9, 2021
Pennsylvania
1 review
0 helpful votes
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Love PatPat
November 9, 2021

Great quality clothing and you can't beat the prices! Shipping was good and they keep you updated with shipping as well so you know when you can expect your order. There are always sales which is amazing and the clothes fit true to size

Date of experience: November 9, 2021
Montana
1 review
0 helpful votes
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Fun & Affordable
November 9, 2021

PatPat offers a large selection of items. I love when they allowed extreme discounts on items. Where the item may only be a few cents! I have personally enjoyed the women's maternity and nursing section. My favorite are the nursing sweatshirts with zippers. As well as many baby items! Customer service has been very efficient and helpful. The one representative I worked with was Elaine. And She was prompt at returning me emails and outlined clear instructions for my refund.

Date of experience: November 9, 2021
Canada
1 review
0 helpful votes
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Love PatPat!
November 9, 2021

I can't get enough of their clothes! My daughter looks so adorable in them and I can't wait to order more!

Date of experience: November 9, 2021
Mexico
1 review
0 helpful votes
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Exelente servicio
November 9, 2021

Pedí renbolso
Abia tardado su entrega
Externe mi petición de renbolso
meatendio
Katerine exelente atenciónme.

Date of experience: November 9, 2021
District of Columbia
1 review
0 helpful votes
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Great customer service.
November 9, 2021

Great customer service from Ham B. The piece of clothing we ordered was too small, instead of making us pay a return fee, they refunded our money and we didn't have to return the product. Very responsive!

Date of experience: November 9, 2021
Texas
1 review
0 helpful votes
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Help with return
November 9, 2021

Shamiah was really nice to help me solve my issues with my returns. Thank you so much! Love shopping at pat pat

Date of experience: November 8, 2021
Germany
1 review
0 helpful votes
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Perfekt
November 9, 2021

Ich bin sehr zufrieden damit es ist sehr guten App. Sehr billig, gute Qualität und schneller Lieferung

Date of experience: November 8, 2021
GB
1 review
0 helpful votes
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Best clothing
November 9, 2021

I bet all my daughters clothes from here, nothing like the rubbish in high street shops and great customer service!

Date of experience: November 8, 2021
GB
3 reviews
0 helpful votes
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Fantastic
November 9, 2021

Amazing service from the representative who sorted out the problem with my order. The boots are fantastic quality

Date of experience: November 8, 2021
Canada
2 reviews
0 helpful votes
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Shopping made easy
November 9, 2021

Love love this site. I am definitely going to be buying more. Great quality for great price. And the refund process is superb

Date of experience: November 8, 2021
Israel
1 review
0 helpful votes
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They have a heart of gold and they simply attract you without the possibility of lowering your eyes even for a moment. Worth a peek and be impressed.

Date of experience: November 8, 2021
Puerto Rico
1 review
0 helpful votes
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Great Quality
November 9, 2021

I bought these Halloween outfits for my three month old they are amazing the material and quality are very good and I got so many compliments on my baby and her cute Halloween outfit can't wait to get more

Date of experience: November 8, 2021
Costa Rica
1 review
0 helpful votes
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It's the second or third time I buy from Patpat. This time I had an issue with my order, that was promptly and kindly resolved by Rohanie. Best part about buying online is having great customer service, which definitely was the case here.

Date of experience: November 8, 2021

From the business

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patpat.com
Mountain View, CA, United States
+3376