PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
I was very satisfied with the custom service (lady SUSIE B)- I wasn't satisfied with 2 items from my order and they offer me to return full refund while keeping the items. Very quick response.
The goods look like on the picture but you have to check the material - there are many from polyester and spandex which are in my opinion not so good for babies because of sweating.
J'ai commandé chez patpat. Ma commande est arrivée rapidement. La qualité est top. Je recommande vivement ce site et je vais commander d'autres pyjamas...
I had to change my address after purchasing my first order with patpat. Customer service was fast and very helpful!
Thank you so much Patpat, Karen was very helpful and was able to help me out with all my questions and concerns. Thank you for having the best customer service!
... Spokojnosť, rýchle dodanie, dobrá komunikácia... vecí sedia podľa recenzií.
I contacted customer service for a little problem with the products and April G. Helped me and he was very kindly. Recommended.
Excelentes servicios, tienen las mejores ropas, con la mejor calidad y el mejor precio.
Se los recomiendo!
Good experience and nice customer service. They treat nicely so next time I everything buy for my kids from PatPat
The first time I bought on Patapat I got clothes for my daughter and I have to admit that I was mind blown by the quality along with the great prices. Then I ordered xmas matching pjs for my family and I made a mistake on my order. When I contacted PatPat they were quick to help me solve my issue. So far one one the best quality products and customer service that I have used.
You have been doing really well, thank you so much, wish you lots of happy customers. All the products I have been buying for my little one are from patpat itself... I haven't brought anything from elsewhere... thank you so much.
Good product, price is good! Size is good! My daughter is happy with her clothes and product, calidad de material y medidas
I expected everything to be sixed similar to shein and fashion nova, you know, small. But it's actually normal sized clothing! And it's good quality as well! Customer service though is what sealed the deal. They were fantastic!
Rohanie from customer service team is helpful, efficient and considerate. Will buy again. Keep up the great job.
Amazing quality clothes. Even after washing they didn't shrink or mess up. Looks the same in person like the pictures. Junabelle helped me with my order and was very helpful and kind.
Me and my daughter has gotten many different outfits from the website that I just absolutely adore so it'll be a door and we've gotten so many compliments from different people.
I placed an order over a month. They send me an email that the order will be late and till now I didn't receive neither my order nor my package. I definitely will not order from this website again. It was the first and last time!
Ich bin sehr zufrieden mit Patpat und würde Patpat jedem empfehlen! Bisher ist jede Bestellung reibungslos verlaufen.
Good quality and very good and strong customer service
Attractive cute products
For babies and very nice
The way they give you a refund is by store credit only and if there is a problem with an item you buy with your "refund" and need to do another return, they will deduct that amount from the current sale and refund you less than what you actually paid. They are THIEVES and their product don't last more than a few weeks plus their delivery takes FOREVER!
Hi Kay,
We are sorry to hear about your recent experience with us. Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We would like to address this issue further. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rahil,
We sincerely apologize if you have not received your order yet. We understand as a customer you would like to receive your order as soon as possible. Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.