PatPatReviews 6,262

So I didn't read any of these reviews BEFORE i ordered and I wish I had. I placed my order for family Christmas pajamas on 10/4/17, well in advance to allow for lengthy shipping time. Today is 12/8/17 and I still have not received my order. I have emailed them multiple times, no response. I can't find a phone number to contact for confirmation that my order is actually coming at all. Ugh. I was so excited to find matching family pajamas that didn't cost an arm and a leg. Guess you get what you pay for. NOT HAPPY

WORST EXPERIENCE EVER! I had no problem waiting for the (VERY) lengthy ship time - comes directly from China. But when pj's arrived the sizing was completely Asian. The men's XL fit me - 120 lbs, 5'5". The women's medium (which I ordered for myself) fit my 10-yr old niece. Really? Customer service was so reluctant to refund my purchase I had to take a PHOTO of my order to send them AND reiterate MULTIPLE times WHY i wanted to return. (Sizing) I was offered a 50% refund to keep the items and regift, which I did, but am STILL awaiting my 50% refund. Frankly I bet I never see it. I have advised PayPal to release this vendor.
Remember: If it sounds too good to be true, it probably is!

This company is a total and complete scam. I was excited when I saw clothes on pat pat that I had seen in children's boutiques for a lower price. I was so incredibly disappointed when I received my order. Quite literally straight from China. With import sticker from China still on the package. The clothes are knock offs. Terrible material, horrible stitching, threads everywhere, wrong sizing. Just awful. Feel so robbed. Have contacted customer service several times and have not heard anything back.

Service is horrible. Email them and never get a reply. Shipping is also super long, it took month to get it. Well, actually, it has been a month, and I still haven't receive my package.

Update: I finally received my package! Wohoo! However, they sent me 5 years old baby cloth even my baby is just only one year old. I tried to contact them for return, no body pick up calls and no reply from email. It has been almost a month. I have no idea how to get my $178 back. I guess I will just have to save those cloth for another 4 years until my baby finally able to wear them.

I ordered matching Christmas family pj's from PatPat at the beginning of October. After waiting 34 days (their only shipping policy says that delivery is 5-15 days to the US), my order finally arrived and it was a joke. The 12-18 month pj bottoms had an inseam of 15.5 and a length, waist to bottom of pant leg of 24. There is not a single 12-18 month old child with legs that long. The shirt from shoulder to cuff was 17.5 inches and the shirt itself was 18.5 long. If the shirt hung 2.5 inches over the top of the pants, my child would have to be 40 tallthat is over 3 feet. According to Babycenter, the average 18 month old is 31.7-33.1 inches tall. Then I opened the 3-4 year size. Again, huge. The pants were 29 long with a 19.25 inseam. The shirt was 23 long with a sleeve length of 22. According to the CDC, the average height of a 4 year old boy is 37 tall. I didn't open the adult packages because there was no point... we can't match our children if their pj's don't fit. Now PatPat wants me to pay to send them back even though I did not get what I ordered. They don't even know what they're shipping. The package is marked Size Kids 11-12 Years, Color: Blue, Size Kids: 3-4 years. Which is it because those two ages wear VERY different sizes!

I ordered Mommy & Me dresses for me and my daughter in August. It took a month for a package to arrive, and I ended up with adult "I Love Santa" Christmas pajamas.

PatPat DID tell me to keep the PJs (donated them) and finally my dresses arrived. The sizing was WAY off, an adult XS which usually fits me, fit like a size 10. It was a TENT with probably 4-5" to take up on the hem.

The dress was an empire waist, so it falls from the rib cage area... the sewing was SO BAD that it looked like a middle school Home Ec project. The material was puckered on the seam, it had no shape, parts were sewn and then sewn over again... I have no idea what happened there!

To top it off, the pattern on the dress bottom was different than in the photos--similar, but definitely different.

I didn't even take my daughter's dress out of the bag. I emailed back and forth but apparently they don't take returns and I had already complained about that order, so I'm out of luck. NO WAY am I doing business here again!

Worst company ever! They sent less then half of my order after 3 months when my baby was allready to big fr the stuff i ordered, last part never arrived. Tons and tons of emails back and fwd with absolutely no result just like talking with a wall. They said will refund my mone and here the surprise. I receive an email stating then i got a FULL refund, all transaction nr etc then on paypal under same transaction nr only $90 instead 380.No i don't need a full refund but those 90 are not even half of my missign items so what the $#*! is all about this $#*!ing joke called PATPAT! Avoid!