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PatPatReviews 6,262

3.8
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PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.

service
2,309
value
2,269
shipping
2,271
returns
1,927
quality
2,210
Washington
1 review
0 helpful votes
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Great costumer service
December 11, 2021

JANIKA has solved my problem about return item very quickly. I am satisfied with my purchase and great customer service.

Date of experience: December 11, 2021
New York
1 review
0 helpful votes
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Customer Service experience
December 11, 2021

Customer service was a great experience, very helpful and attentive. Thank you so much for your time and help

Date of experience: December 11, 2021
Germany
1 review
0 helpful votes
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Pragmatic support
December 11, 2021

Fast feedback. Pragmatic support.
Pay attention to tax costs & shipping delays due to customs in GER

Date of experience: December 11, 2021
Illinois
2 reviews
0 helpful votes
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Keeping me posted!
December 11, 2021

Rose from PatPat was wonderful in keeping me apprised of the shipping concerns and when I could expect the delivery. She responds to my emails and continues to be responsive! Great experience! I can't wIt to see my grandson in these new outfits!

Date of experience: December 10, 2021
Germany
1 review
0 helpful votes
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Sehr gut war
December 10, 2021

Das war sehr gut danke zu belich und nicht teuer sehr gut Qualitet war ich gekauft sehr gut danke patpat

Date of experience: December 10, 2021
Guatemala
1 review
0 helpful votes
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Muy bien
December 10, 2021

Me pareció una excelente atención ya que solucionaron el problema del artículo faltante. Muy satisfecha.

Date of experience: December 10, 2021
Australia
1 review
2 helpful votes
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Don't bother. Around 50% of all items do not match sizing of website. They gave me 1 cash refund amount to bank, if item is at a sale price they give a ‘special voucher'. They progressively steal money through what the ‘system' calculates is the correct refund amount which is way less than you actually paid, and are intentionally obtuse when communicating. Not worth the frustration. The items that do fit correctly aren't great material, don't wash or last very well.

Date of experience: December 10, 2021
PatPat .. PatPat Rep
over a year old

Hi,

Thank you for bringing this to our attention. We are sorry to hear if the size if the items you received is not as expected.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.

Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Romania
1 review
0 helpful votes
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Amazing
December 10, 2021

The order its the way i imagine. The quality of the cloths it feels so soft and my baby love it. Thank you and i will order more.

Date of experience: December 10, 2021
Canada
1 review
0 helpful votes
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Great Customer Service
December 10, 2021

You don't get this level of customer service anywhere anymore.
I'm very happy with KRIZA's assistance in resolving the issue.

Date of experience: December 10, 2021
Canada
1 review
0 helpful votes
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Really Nice clothing and thé customer service is perfect. Had to talk to the customer service and CLAIRE D was really nice and helpful 5 stars :)

Date of experience: December 10, 2021
Singapore
1 review
0 helpful votes
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Best online clothing website
December 10, 2021

One of the best online clothing website. I would recommend PatPat for everyone. I always buy clothes from PatPat. Great selection and excellent customer care service

Date of experience: December 10, 2021
Mexico
1 review
0 helpful votes
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Buen servicio
December 10, 2021

El servicio que me han brindado en cuanto a mi solicitud de solución ha sido excelente, lo recomiendo es confiable la aplicación

Date of experience: December 10, 2021
Belgium
1 review
0 helpful votes
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The best
December 10, 2021

The best website to buy, i am in love with them I ordered something and it came earlier than i expected

Date of experience: December 10, 2021
Morocco
1 review
0 helpful votes
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Thanks Honey
December 10, 2021

I am very satisfied with the quality items fast delivery professional after-sales service
I would like to thank Honey especially for her empthy, her kindness and her professionalism in finding suitable and rapid solutions and taking into account the opinions of customers, things that I really appreciated at Patpat and once again a big thank you to Honey

Date of experience: December 10, 2021
Massachusetts
1 review
0 helpful votes
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Pat pat has so cute baby clothes and so soft comfortable and and the price is so good you don't have to spend thousands of dollars to but cute clothes and their customers service is best specially their worker named Heinz he is the best

Date of experience: December 10, 2021
New Jersey
1 review
0 helpful votes
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Patpat has one of the best online collections for kids apparel.
And at the same time customer service is reachable very easily, recently I had an encounter with one of the member MARY she was very fast and polite in giving answers. I would recommend this site definitely.

Date of experience: December 9, 2021
Canada
1 review
0 helpful votes
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Always ready to help For my order. Great baby stuff with affordable price. I always buy from patpat and my baby always looks cute

Date of experience: December 9, 2021
Italy
1 review
0 helpful votes
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Consigliato
December 10, 2021

I vestiti sono belli e di buona qualità. Ho avuto un piccolo problema e SUSIE B dell'assistenza l'ha risolto in modo veloce e gentile

Date of experience: December 9, 2021
California
1 review
0 helpful votes
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Peefect place to shop
December 10, 2021

All yhe clothes are of good quality and very comfortable also at very reasonable rate. Happy to shop with patpat. Thank you patpat.

Date of experience: December 9, 2021
New York
1 review
0 helpful votes
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Refund items
December 10, 2021

Order items for my sister and her husband for Christmas and they all came out perfect, soft, and just right. Last minute my sister calls after I received my patpat order but unfortunately she won't be able attend the PJ family party. Thank you for being helpful

Date of experience: December 9, 2021

From the business

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patpat.com
Mountain View, CA, United States
+3376