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PatPatReviews 6,262

3.8
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PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.

service
2,309
value
2,269
shipping
2,271
returns
1,927
quality
2,210
Italy
1 review
0 helpful votes
Follow Chiara B.
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Ottimo!
December 22, 2021

Ho acquistato dei fiocchi e alcuni cappellini per la mia bimba di 1 mese, i fiocchi già li indossa i cappellini dovrò aspettare un po'vista la taglia più grande ma non vedo l'ora di farglieli indossare! Li adoro! Qualità prezzo Top!

Date of experience: December 22, 2021
Mexico
1 review
0 helpful votes
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Me encanta patpat, toda su ropa y sus precios son accesibles y bastante confiable, no duden en comprar te llegan las prendas de excelente calidad me gusta mucho patpat ropa para los niño tanto como alas mamás, calzado y accesorios hermoso

+1
Date of experience: December 21, 2021
Mexico
1 review
0 helpful votes
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Devolución
December 22, 2021

Me isieron la devolución de lo faltante, buena atención, excelente aplicación, resuelven cualquier inconveniente.

Date of experience: December 21, 2021
New Zealand
2 reviews
0 helpful votes
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Customer service
December 21, 2021

Susie B thank you so much for your help in solving my problem. Pat pat products are amazing. I certainly recommend. N if something is damaged during shipment do not hesitate to contact patpats customer care. They are very nice and helpful...
Happy shopping!
Happy holidays!

Date of experience: December 21, 2021
Italy
1 review
0 helpful votes
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Orders
December 21, 2021

My orders not arrived on time that I was expected. I really sorry for not receiving my items. Hoping that it will not happen to others.

Date of experience: December 21, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We are sorry to hear that you have encountered issues regarding the delivery of your package.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.

Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Mexico
1 review
0 helpful votes
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Pat pat
December 21, 2021

Romel me atendió de una manera muy amable y muy satisfactoria, me dio una solución en solo unas horas, muy satisfecho con la atención

Date of experience: December 21, 2021
Canada
1 review
0 helpful votes
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Firstly they take 1 month to deliver. If you ordr clothes beforehand. Clothes are always bigger. Tried clothes after 30 days and sizing was the worst i have ever seen of any baby clothes. Then they deny to return. Poor quality and worst fitting.

Date of experience: December 21, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We sincerely apologize for the issues you have encountered regarding the delivery of your package and that the size of the item you received is not as expected.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.

Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Canada
1 review
0 helpful votes
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Refund help
December 21, 2021

I had Received my order and went to try it on it was too small. I contacted customer service and they were eager to help. They said that they didn't want me to pay for return shipping but would Return my money to my account and I could keep the product.

Date of experience: December 21, 2021
Italy
2 reviews
0 helpful votes
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Adoro
December 21, 2021

Amo la qualità dei prodotti e dei vestiti, il prezzo è anche come calzano, amo la vestibilità e amo anche la cura che usano per i loro vestiti

Date of experience: December 21, 2021
Italy
1 review
0 helpful votes
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Davvero unica!
December 20, 2021

Soddisfatta degli acquisti e le poche volte che ho avuto problemi ho trovato operatori competenti e gentili che hanno sempre risolto la situazione! Consiglio!

Date of experience: December 20, 2021
Canada
1 review
0 helpful votes
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Toujours parfait
December 20, 2021

Lagent ma bien repondu a toute mes question
Jai demmander un remboursement et je lai recu. Super service apres vente

Date of experience: December 20, 2021
Nevada
1 review
0 helpful votes
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Clothing
December 20, 2021

They have the most cutest clothes for your little one totally recommend all the mommies to go on this website

Date of experience: December 20, 2021
New York
1 review
0 helpful votes
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Sooo cute
December 20, 2021

Clothes are good quality and very cute
Customer service is also excellent. Very quick response and resolve

Date of experience: December 20, 2021
Canada
1 review
0 helpful votes
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Loved it
December 20, 2021

Great app with great deals. I got good stuffs when I purchased. And really appreciate there customer service also. They immediately responded when I accidentally placed an order.

Date of experience: December 20, 2021
Australia
1 review
0 helpful votes
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I had issue with my order and request for refund. The Patpat team responded very quick and helpful. Love their customer service team.

Date of experience: December 20, 2021
New York
1 review
0 helpful votes
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I don't even have a real tracking number and there's no way to get in touch with them because they say there's a customer service chat available from 9 am to 4 pm but it always say no one is available. This company is super unprofessional and I honestly feel like I just threw away my money ordering with them.

Date of experience: December 20, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We sincerely apologize for the issues you have encountered regarding the delivery of your package.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.

Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Maryland
1 review
0 helpful votes
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Satisfaction
December 20, 2021

Patpat is the best and most reliable plate form to shope for your kids almost if not all of my kids clothes are from patpat they are true to size and great quality my friend never when to the store for her baby's stuff before she delivered her baby she got all her baby clothes from patpat

Date of experience: December 20, 2021
South Africa
1 review
0 helpful votes
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Happy Customer
December 20, 2021

Great client service, friendly service consultants… time saving and a legitimate site to make purchases on - super happy

Date of experience: December 20, 2021
Sweden
1 review
0 helpful votes
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The best
December 20, 2021

You are the best side on the internet that we can make purchase clothing
Thankyou for safe purchase even beautiful clothes

Date of experience: December 20, 2021
Texas
1 review
0 helpful votes
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I bought several cute outfits and matching outfits for my daughter and son to match me. I absolutely love this App. They work great with customer service and refunds.

Date of experience: December 19, 2021

From the business

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patpat.com
Mountain View, CA, United States
+3376