PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
Ho acquistato dei fiocchi e alcuni cappellini per la mia bimba di 1 mese, i fiocchi già li indossa i cappellini dovrò aspettare un po'vista la taglia più grande ma non vedo l'ora di farglieli indossare! Li adoro! Qualità prezzo Top!
Me encanta patpat, toda su ropa y sus precios son accesibles y bastante confiable, no duden en comprar te llegan las prendas de excelente calidad me gusta mucho patpat ropa para los niño tanto como alas mamás, calzado y accesorios hermoso
Me isieron la devolución de lo faltante, buena atención, excelente aplicación, resuelven cualquier inconveniente.
Susie B thank you so much for your help in solving my problem. Pat pat products are amazing. I certainly recommend. N if something is damaged during shipment do not hesitate to contact patpats customer care. They are very nice and helpful...
Happy shopping!
Happy holidays!
My orders not arrived on time that I was expected. I really sorry for not receiving my items. Hoping that it will not happen to others.
Romel me atendió de una manera muy amable y muy satisfactoria, me dio una solución en solo unas horas, muy satisfecho con la atención
Firstly they take 1 month to deliver. If you ordr clothes beforehand. Clothes are always bigger. Tried clothes after 30 days and sizing was the worst i have ever seen of any baby clothes. Then they deny to return. Poor quality and worst fitting.
Hi,
We sincerely apologize for the issues you have encountered regarding the delivery of your package and that the size of the item you received is not as expected.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
I had Received my order and went to try it on it was too small. I contacted customer service and they were eager to help. They said that they didn't want me to pay for return shipping but would Return my money to my account and I could keep the product.
Amo la qualità dei prodotti e dei vestiti, il prezzo è anche come calzano, amo la vestibilità e amo anche la cura che usano per i loro vestiti
Soddisfatta degli acquisti e le poche volte che ho avuto problemi ho trovato operatori competenti e gentili che hanno sempre risolto la situazione! Consiglio!
Lagent ma bien repondu a toute mes question
Jai demmander un remboursement et je lai recu. Super service apres vente
Clothes are good quality and very cute
Customer service is also excellent. Very quick response and resolve
Great app with great deals. I got good stuffs when I purchased. And really appreciate there customer service also. They immediately responded when I accidentally placed an order.
I had issue with my order and request for refund. The Patpat team responded very quick and helpful. Love their customer service team.
I don't even have a real tracking number and there's no way to get in touch with them because they say there's a customer service chat available from 9 am to 4 pm but it always say no one is available. This company is super unprofessional and I honestly feel like I just threw away my money ordering with them.
Hi,
We sincerely apologize for the issues you have encountered regarding the delivery of your package.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Patpat is the best and most reliable plate form to shope for your kids almost if not all of my kids clothes are from patpat they are true to size and great quality my friend never when to the store for her baby's stuff before she delivered her baby she got all her baby clothes from patpat
Great client service, friendly service consultants… time saving and a legitimate site to make purchases on - super happy
You are the best side on the internet that we can make purchase clothing
Thankyou for safe purchase even beautiful clothes
I bought several cute outfits and matching outfits for my daughter and son to match me. I absolutely love this App. They work great with customer service and refunds.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We are sorry to hear that you have encountered issues regarding the delivery of your package.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.