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PatPatReviews 6,262

3.8
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PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.

service
2,309
value
2,269
shipping
2,271
returns
1,927
quality
2,210
Canada
1 review
0 helpful votes
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Pat pat momma!
December 19, 2021

I absolutely love pat pat and there amazing deals! There is always something for everyone including matching outfits for thr whole family. Definitely recommend to my mamas out there tryna save a buck on adorable clothes!

Date of experience: December 19, 2021
Virginia
1 review
0 helpful votes
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Wonderful customer service
December 19, 2021

Fast response, very satisfactory solution for items that didn't fit. No return fee; complete refund

Date of experience: December 19, 2021
North Carolina
1 review
0 helpful votes
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Patpat is amazing!
December 19, 2021

So I recently just had a question regarding where my order was and Pat Pat got to me immediately and resolved the issue! They are always prompt and everything is really good quality for an amazing price. They always have holiday specials too!

Date of experience: December 19, 2021
Italy
1 review
0 helpful votes
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Molto buono
December 19, 2021

Mi sono trovata bene sopratutto per roba leggera, simil cotone, abiti molto graziosi, l'ordine mi è arrivato dopo circa 2 settimane, la roba veste un po' grande quindi consiglio di prendere una taglia meno (tipo 9-12 se vostro figlio ha 12/13 mesi)

Date of experience: December 19, 2021
Canada
1 review
0 helpful votes
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A pleasant experience
December 19, 2021

It is always enjoyable to receive their cute style clothes for my little ones. And the custom service, Susie B, provide an excellent and beyond expected service to us, I bet patpat's customer service reps all have very good services, strongly recommended!

Date of experience: December 19, 2021
Rhode Island
1 review
0 helpful votes
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LOVE THEM
December 19, 2021

Great quality clothes, great discounts. Become a member and log in to the app for everyday discounts. I've never encountered any issues with my orders. Since I've ordered in big quantities very recommendable. They ship fast. If your bag comes ripped it's not PatPat it's usually the post office because they throw our bags around that's only if you have a big order like i usually do. But I've had great experiences this is my go to for childrens clothes.

Date of experience: December 19, 2021
Greece
1 review
0 helpful votes
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Patpat clothing
December 19, 2021

Pat pat is a super site for our online shopping and very simple to use. I am satisfied with the quality of the clothes and they are packed quite well. Well done for your work.

Date of experience: December 19, 2021
Florida
1 review
0 helpful votes
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My daughter is a PatPat fashionista
December 19, 2021

Since my daughter was a few months old I buy her clothes from PatPat! Great styles, amazing quality and is always delivered on time.

Date of experience: December 18, 2021
New York
2 reviews
0 helpful votes
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JOMARIE
December 19, 2021

Jerry was awesome to be cancelled my order with no problems and no questions asked and it was very simple and very easy

Date of experience: December 18, 2021
Romania
1 review
0 helpful votes
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Great
December 19, 2021

Customer service is great, I needed help with a return, and I had a very professional, quick answer, Jasper, was of great help.

Date of experience: December 18, 2021
New Zealand
1 review
0 helpful votes
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Love PatPat, I am addicted. From their family clothes set (so you can all match), to the individual clothes everything I have received has been great. The customer service is excellent. Can't say enough good stuff about this Company!

Date of experience: December 18, 2021
Italy
1 review
0 helpful votes
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Eccellente!
December 18, 2021

Avevo già comprato i vostri prodotti e mi piacciono tantissimo! Qualche giorno fa ho fatto un nuovo ordine ma ho sbagliato ad indicare la taglia. Ho scritto una mail e dopo pochi minuti RACHEL mi ha risposto assicurandomi di aver risolto il mio disguido. Servizio eccellente, grazie infinite!

Date of experience: December 18, 2021
Illinois
1 review
0 helpful votes
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Romel helped me to resold an issue that I had with an order made for family Christmas clothes and we got the wrong style for one item and the other item didn't fit me well. I was disappointed and asked to return the items; instead they issued a refund and asked me to give the items to someone else who could use them. I am very happy to give the items to my sister and my nephew who fit in them well. I am very impressed with the prompt responses and a refund while still keeping the items! Pat Pat is and awesome company with great quality clothes and even better customer service!

Date of experience: December 17, 2021
Australia
1 review
0 helpful votes
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The quality of the purchased items are really good. The customer service experience with Jasper was very convenient as well.
Thanks team for much help!

Date of experience: December 17, 2021
Florida
1 review
0 helpful votes
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I love PatPat, they have beautiful clothes, if you need beautiful family matching clothes you just need to go to PapPat. PatPat cute clothes, PatPat quality clothes, PatPat great price.

+1
Date of experience: December 17, 2021
PatPat .. PatPat Rep
over a year old

Hi,

Thank you for shopping with PatPat.

We appreciate the time you’ve taken to share what you’ve experienced.

Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.

Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

District of Columbia
1 review
0 helpful votes
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I've had the best experience with this company. My first order arrived in a reasonable time and the item we're very cute. My recent order I goofed and ordered the wrong size. Karen P did an outstanding job at resolving my issue. This has been the best experience I've had dealing with a customer service rep. I will definitely continue to do business with this company. Thank you again for caring enough to ensure I remained a satisfied customer.

Date of experience: December 16, 2021
Texas
1 review
0 helpful votes
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My baby Sara's wardrobe
December 16, 2021

Patpat is the only place where I can find stylish shoes and dress for my toddler. They have great shoes and dress for kids, well priced and very comfortable too.

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Date of experience: December 16, 2021
India
1 review
0 helpful votes
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Beautiful dresses.
December 16, 2021

Patpat is trustworthy. Loved the material quality and the dresses are beautiful looking forward to buy more.

Date of experience: December 16, 2021
Missouri
1 review
0 helpful votes
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Amazing costumer service!
Love their products! Fast shipping and everything comes in a nice packaging!

Date of experience: December 15, 2021
GB
1 review
0 helpful votes
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Great customer service
December 16, 2021

I ordered the wrong thing and wanted to cancel my order but since they didn't have this option online i contacted costumer service and they were quick and efficient at helping me out. I'm one happy costumer! (this is the second time i ordered from them and last time i had a great experience) If you want to know if you should order from them i say go ahead if you have any issues just email costumer service they take max 48 hours to reply but usually reply in one day.

Date of experience: December 15, 2021

From the business

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patpat.com
Mountain View, CA, United States
+3376