PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
I absolutely love pat pat and there amazing deals! There is always something for everyone including matching outfits for thr whole family. Definitely recommend to my mamas out there tryna save a buck on adorable clothes!
Fast response, very satisfactory solution for items that didn't fit. No return fee; complete refund
So I recently just had a question regarding where my order was and Pat Pat got to me immediately and resolved the issue! They are always prompt and everything is really good quality for an amazing price. They always have holiday specials too!
Mi sono trovata bene sopratutto per roba leggera, simil cotone, abiti molto graziosi, l'ordine mi è arrivato dopo circa 2 settimane, la roba veste un po' grande quindi consiglio di prendere una taglia meno (tipo 9-12 se vostro figlio ha 12/13 mesi)
It is always enjoyable to receive their cute style clothes for my little ones. And the custom service, Susie B, provide an excellent and beyond expected service to us, I bet patpat's customer service reps all have very good services, strongly recommended!
Great quality clothes, great discounts. Become a member and log in to the app for everyday discounts. I've never encountered any issues with my orders. Since I've ordered in big quantities very recommendable. They ship fast. If your bag comes ripped it's not PatPat it's usually the post office because they throw our bags around that's only if you have a big order like i usually do. But I've had great experiences this is my go to for childrens clothes.
Pat pat is a super site for our online shopping and very simple to use. I am satisfied with the quality of the clothes and they are packed quite well. Well done for your work.
Since my daughter was a few months old I buy her clothes from PatPat! Great styles, amazing quality and is always delivered on time.
Customer service is great, I needed help with a return, and I had a very professional, quick answer, Jasper, was of great help.
Love PatPat, I am addicted. From their family clothes set (so you can all match), to the individual clothes everything I have received has been great. The customer service is excellent. Can't say enough good stuff about this Company!
Avevo già comprato i vostri prodotti e mi piacciono tantissimo! Qualche giorno fa ho fatto un nuovo ordine ma ho sbagliato ad indicare la taglia. Ho scritto una mail e dopo pochi minuti RACHEL mi ha risposto assicurandomi di aver risolto il mio disguido. Servizio eccellente, grazie infinite!
Romel helped me to resold an issue that I had with an order made for family Christmas clothes and we got the wrong style for one item and the other item didn't fit me well. I was disappointed and asked to return the items; instead they issued a refund and asked me to give the items to someone else who could use them. I am very happy to give the items to my sister and my nephew who fit in them well. I am very impressed with the prompt responses and a refund while still keeping the items! Pat Pat is and awesome company with great quality clothes and even better customer service!
The quality of the purchased items are really good. The customer service experience with Jasper was very convenient as well.
Thanks team for much help!
I love PatPat, they have beautiful clothes, if you need beautiful family matching clothes you just need to go to PapPat. PatPat cute clothes, PatPat quality clothes, PatPat great price.
I've had the best experience with this company. My first order arrived in a reasonable time and the item we're very cute. My recent order I goofed and ordered the wrong size. Karen P did an outstanding job at resolving my issue. This has been the best experience I've had dealing with a customer service rep. I will definitely continue to do business with this company. Thank you again for caring enough to ensure I remained a satisfied customer.
Patpat is the only place where I can find stylish shoes and dress for my toddler. They have great shoes and dress for kids, well priced and very comfortable too.
Patpat is trustworthy. Loved the material quality and the dresses are beautiful looking forward to buy more.
Amazing costumer service!
Love their products! Fast shipping and everything comes in a nice packaging!
I ordered the wrong thing and wanted to cancel my order but since they didn't have this option online i contacted costumer service and they were quick and efficient at helping me out. I'm one happy costumer! (this is the second time i ordered from them and last time i had a great experience) If you want to know if you should order from them i say go ahead if you have any issues just email costumer service they take max 48 hours to reply but usually reply in one day.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
Thank you for shopping with PatPat.
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If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.