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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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I have made 3 orders from this site! Absolutely love the nursing clothing! Will be ordering from this site lots more!
Im Very gratefull with PatPat team specially Susie B. Who help me inmediatly with my concern! Thanks a lot :)
CRYSTAL has been really kind, supportive and helpful in solving the issue I had with non-fitting clothes for my baby.
Super customer service feefback!
Maria Grazia
Ciao sono italiana e ero un po' scettica ad acquistare capi per la mia bambina su siti stranieri. Con pat pat pat mi sono ricreduto. Hanno un ottimo servizio clienti che anche in caso di rottura di stock rimborsano e non fanno arrivare la merce in ritardo. Un ottima esperienza. Almeno una volta al mese ci acquisto e mi trovo benissimo. Non trovo mai le stesse cose i vestiti e gli accessori sono alla moda e costano pochissimo. Consiglio a tutti questa app!
Very happy with the customer service and Arrdev was really responsive to my issue and found a quick and good solution to it
I love patpat. I shop every month from it. It is my hobby now shop from
Patpat.
I love all of my shopping and i will continue.
Thank you very much for quick response. And I will order again through the PatPat.com. And I appreciate the continuing to contact with customer to resolve their issues.
I ordered matching pajamas but they were to small. Customer service Dan was very helpful with a resolution. Very helpful
This company is awesome! They have quality products and great staff. I needed to return an item and Karmi was so helpful and professional.
Easy n clear communication.
Item came not as described and after 2 emails of communication, issue was resolved
Hi team, I am lazy enough incase of providing feedback. But this time I am not able to resist myself of doing the same.
This is the first time, I did shopping from PatPat and due to unclear on size of clothes, received the dress with small size.
CRYSTAL from your team, assist me in getting timely solution for the same.
I am so surprised to see the service I got from PatPat company.
Regards
Neha
Excellent shopping experience. The quality of the clothing is exceptional and the prices are unbelievable. Had to return an item because I bought wrong size and Reyna was quick to reply and handled the exchange to my satisfaction. Definitely recommend buy from Pat Pat
We love the material and quality this is such a cute outfit it arrived fast and earlier than expected
Excellent site, clothes, prices! Customer service was so helpful, kind and quick! Pat Pat is one of the best sites with clothes for all the family, thank you!
Junabelle M. Of the Customer service helped me promptly with my issue. Very good experience. I recommend it
The buying experience from the Batbat site was wonderful, after about a month I found the clothes that I ordered and they were like the pictures, they are really wonderful and of very excellent quality
We ordered matching Christmas sweaters and they are so nice! Jimmy was excellent and helped me order two different sizes and kept me posted on the new shipping day (which was quick!). I'm so pleased and can't wait to wear them with the family on Christmas week!
Nice design, affordable price, and quick response for costumer service, I would recommend this site to all the mums and dads.
They will find the items they like on this website.
Nice design, affordable price, and quick response for costumer service, I would recommend this site to all the mums and dads.
They will find the items they like on this website.
Nice design, affordable price, and quick response for costumer service, I would recommend this site to all the mums and dads.
They will find the items they like on this website.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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