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PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Everything I have ordered from PatPat has been high quality products and very reasonably priced! I am so pleased to have found this wonderful online store!
The experience I had with this site goes above great customer service. I ordered pajamas for my family based off the size guide and the large was bigger than expected. The representative went above and beyond to help me get the items in the correct size and refunded me without any hassle. Even after refunding me they gave the items that were too big to give as a Christmas gift. Highly recommended by me
Appreciate the assistance from Jeffrey.
Encountered some issues but overall i love the items i ordered.
Stay clear from this company.! I asked them to cancel my order when I realised that my order would take a long time to arrive. I sent them numerous e-mails which they have ignored.
Very prompt response from the team, and the person attending to me called Melvin, when situations like the size does not fit they resolve the issue for me instantaneously, quality is good and never disappoint. Have been shopping with them even before my baby boy was born, and he is 18th months now and I am still getting items from them!
Excellence all round- service, quality, delivery time - love love love! They reshipped items that were one size bigger than I anticipated easily, perfectly and professionally Thank you PatPat!
Such good service! I had problems with my order but they were so helpful in getting it fixed and ended up taking care of me
Excellent service with the agent Jimmy answered Super fast and solved my problem instantly I do not regret buying on his page
I have had some issues with my order and contacted customer service. The response was prompt amidst holiday season and satisfied. Jonalyn helped to resolve the issue with ease. Thank you
The sell pat pat at Walmart. Com
Try buying it from there. The only thing is that it's more expensive at Walmart
Very happy with the quality / price I will make other orders. Many interesting things for children and not only
It was a great experience. My communication with pat pat as for the shipping and my order was perfect. Their response to my questions and concerns was instant and the clothes was perfectly packaged and hadcthe best quality. Overall it was awesome. Thank you pat pat!
I wanted to return 5 items of my 9 items purchased on PatPat, I was disappointed the items wouldn't match the conventional sizes so I contacted the technical service to trigger a return, I was very pleased to have Crystal T as an agent, she was very kind and she even proposed to keep my item and to do a refund of the money I spent! I was very satisfied with her handling this issue and would certainly purchase more items on PatPat thanks to her kind response
I absolutely love their products. Not only they are affordable but also very comfortable and completely beautiful and cute. Customer services is great too. Shout out to Kristan C
I bought some fabulous baby bodysuits on the Patpat website, they have great quality, very affordable prices and have a Beautiful aesthetic, there is a wide choice of both clothes and decorations for Home, I will definitely buy again because I found it really very good. Shipping time around 15/20 days but it's worth it
I was ordering matching pj's for my family this Christmas and accidentally order 4 extra sets. I contacted Patpat for information on how to return the items. They were quick to respond and told me they would refund my account and to keep the pj's to gift to someone. What a blessing! I will be donating these pj's to a women's clinic in their name! Thank you Patpat!
I love PatPat's clothes, I love everything & great prices. I'll shop with them again. Customer service also responds quickly.
The quality of the clothing was amazing and it fit my baby so well. I can not wait to order more from patpat. I have been referring everyone I know.
Great product, faster shipping than originally told. Some items were too small and they quickly, and pleasantly fully refunded me. Nice to see a company that backs their product!
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Greetings,
We're sorry to hear about how the issue you've encountered in receiving, prevented you from getting the best experience in shopping with us.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.