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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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By mistake i ordered some stuff later on i realize and i email the costumer service and a very huble service person MAY resopve ky issue with no time i am regular costumer for such a long time and i am very happy with patpat
Quiero agradecer por el servicio que me dieron sobre todo agradecerle a Kristian C, el cómo le dio solución a mi problema de manera rápida.
I have been shopping on patpat for a while now. The items I've brought have always been good quality and really good prices. They always have offers on the website. Customer services are also very helpful and quick to respond.
Patpat is great, they have a lot of options when it comes to baby clothes. Affordable prices and fairly quick delivery time.
You can buy for yourself or ur kids especially cloth and shoes for low cost, high qualities and long lasting.
It's 2 years that I have that dress and I washed it a lots. I bought a lot but attached couple pictures.
Brilliant customer services even in these busy times especially Glenn sorted my issue very well and in a timely manner.
I like shopping on Patpat. I enjoy unique products and good pricing. Recently I received a wrong(missing) order and contacted customer service. JOSHUA was very helpful and quick to solve my issue. Good customer service is very important for me, keep it going Patpat!
Thank you Joven from customer service who answered and resolved my problem quickly and was also very kind.
I would order from PatPat again!
APRIL G really gave a response to save my Christmas presents for my niece and nephew on bad order I made mistakenly
I have placed many order over the last few months with Patpat and am always very excited when I receive my order! I had a few concerns that KRISTIAN C kindly resolved in a professional and timely manner! I love the selection of children's clothes, matching clothes, maternity clothes, and additional household items! Thank you Kristian and Patpat!
I am impressed with PatPat's customer service.
My email to the customer service was responded promptly.
Kudos to Reyna. She went ahead and made an exception for my return request.
I bought some items on pat pat but some i didn't like and others i chose the wrong size. I emailed customer service and jeffrey helped me a lot. In fact, he prevented me from spending money on shipping and returned the amount of the items to me anyway.
Kuenzler was amazing and helped me resolve the problem fast and satisfying! Some of the clothes for the adult mommy to be did not fit well. But kuenzler helped me every step of the way. Thankyou so much
First time ordering from PatPat. Prices are great. Also received my package faster than website detailed.
I would like to appreciate Rachel for her positive attitude and for quick customer requirements skill. Once again Rachel your are just fantastic.
Had a great experience with their customer service. I was not pleased with a matching Mommy&Me set so I wanted to return it, they advised me to keep it and they will issue me my refund due to COVID.
I buy lots of stuff from patpat. Recently I didn't like fabric of few dress for my baby. I talked about fabric with Irish, and he was so helpful and understanding. They also provided me with patpat money for shoping in future. Awesome costumer service experience..
The quality of the clothing is amazing and the price is even better. I recommend this site to everyone.
Questo sito è davvero eccellente! Oltre ad avere abbigliamento super bello e alla moda con prezzi molto molto alla mano. Ha anche operatori bravissimi! Tra cui jocy, che mi ha aiutato a risolvere il mio problema! Super gentilissimo
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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