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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Brilliant selection, affordable, fashionable and comfortable chikdrens clothes.
Fantastic customer service and support. Pleasant and courteous staff..
The customer service was good and happy as they understand my problem and resolved the issue favourable
I am happy with my order. Best quality what you see is what you get. Although I had a small issue which was resolved by KRISTIAN C all thanks to her she's the best.
Issue was address very quickly and refund was made. A very satisfied customer. Will order from PatPat again!
Purchased two pajamas for my daughter. She loves the bright colors and the characters. I very happy with the quality and sizing is true to size. I will be purchasing again very soon. Thank you
Although not all of the items I ordered fit perfectly, I am amazed at the amazing customer service I received from Susie B.! The response I received on inquiring about the refund process was timely and superb. I will definitely order again. :)
Thanks Karim from patpat for resolving my issue the lace on the show was broken but I was issued a refund and can donate the shoes. Shoes were very nice
I ordered 4 dresses with size L. Out of 4, only 1 dress fitted me, remaining three were too big in size. I contacted patpat team and "Phoebe", PatPat's representative responded with a solution within 48 hours.
I bought some clothes for my daughter and they arrived in few days in a wonderful packaging and are exactly as the description, probably just a bit bigger
We love PatPat! They always impress us with their matching outfits for the whole family! After giving birth we feel bloated right and a matching outfit helps motivate us to get back in shape faster, and appreciate our littles' outfits. Thanks PatPat also for the merch help in the rare times we need it. We'll be back soon! Happy holidays!
Good quality and nice clothes. Amazing service, fast and precise delivery. Thanks Pat Pat I will never leave you.
Everything is good in the first purchase but since I started to order the second. It came up to me the wrong size and also no one reply when I asked for help to fix my order.
Ho avuto un piccolo problema con le taglie, ma Jonalyn è stata gentilissima, rapida ed efficiente! Ha risolto il mio problema in pochissimo tempo! Lo consiglio vivamente!
Super quality.
Really pretty.
The delivery is not long, they perfet for Christmas. I recommend for a lovely Christmas outfit
Ce site est très satisfaisant, il y a beaucoup de choix et un service après vente très efficace! Merci à Arrdev pour sa réactivité.
Where do I start... I mean the clothes are super cute. The quality was really good. They fit true to size. I definitely did not expect the quality to be so great with prices being so inexpensive. My daughter loves the clothes. I love the clothes. She can't wait to wear some of the other outfits we got her. The boots were true to size, really awesome quality and she wears them ALL the time. She has never complained about her feet hurting or anything. Thank you PatPat for such great quality clothing and a fraction of the cost. In the picture, the jeans and boots are PatPats.
I am fully satisfied with my purchased and I am ready to buy more beautiful dresses for my princess
Kristian c did impressive costumer service with appropriate and quick response so PatPat has grt service with high quality products with amazing deals. Love PatPat
Highly recommended
I received my order earlier than expected, I am happy with my order, I had a issue which was resolved in less than 24 hour by Arrdev. Great items with a great service team
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We're sorry to hear about how the issue you've encountered with the items you received, prevented you from getting the best experience in shopping with us.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.