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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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I love this app and I want to shop again and again.
Service is great.
Refund policy works really good.
I am so happy with their products, they have fast delivery and great support after purchase in case of any issues. Same product as I expected.
My Christmas order was supposed to have arrived by (latest) December 15 and by December 18th it hadn't arrived. I was super disappointed as I had no gifts to give when I went to drop gifts off for family on the 18th. I sent the company an email and heard back from ROHANIE who was super sympathetic, promised me it would be in by Christmas (which it did!) and offered multiple solutions. I was really happy with their customer support! Definitely shopping with them again.
Unique collection. Love the clothes quality and satisfactory customer service. Will order again soon
I ordered a shirt for my husband and a dress for me and my daughter for Christmas. The material is thick. Perfect for winter. And it's very nice. The size fits perfect.
I ordered it to Germany. It took a few days. To bad that it came too late. So I wanted to send it back. Reyna from the customer service helped me with my order. I'm very happy with the service. And I will definitely order clothes again. But next time earlier :)
I am truly happy with the quality and cuteness of patpats baby range! We recently ordered a few outfits for our newborn and we are beyond happy with how they look and feel! Highly recommend!
J'ai découvert ce dire grâce a ma famille et depuis j'ai presque toute la collection bebe garcon très bonne qualite surtout pour le prix
Délai de livraison environ 10j
Je recommande
I always love shopping at PatPat and the products are very apt for kids, specially the clothing materials. Also I had difficulty with size in one of my orders but Kriza was very helpful and quick with my queries. And I'm glad to shop at PATPAT and refer to my friends the same.
Always shop for my baby here and i find new clothes with great price deals and most of the time some people ask from where i get these clothes so recommend them patpat
I purchased 3 bathing suits and swim trunks for my husband and love it all! Cute, great quality, and true to size. I cannot wait to put them on in summer!
When i didn't get my package I claimed them very rudely but phoebe help me very kindly n nicely. They trusted me n resend me Which i found very touching so patpat n its service is great with good quality of product.so I highly recommend this online shopping especially to Mother.
The product is so cute. I love the quality and color. I also got the boss lady hoodie and it is so soft and cute.
Holidays are hectic but Phoebe helped me when all concerns seemed to be falling on deaf ears. Thank you again
I was not sure of patpat at first but after the first purchase I couldn't stop and now we even got matching pj's for Christmas love the material, the delivery time is good and I will for sure buy more from there, they have amazing prizes!
This is best online shopping platform. Good quality and great customer service. Thank you KRISTIAN C. I am very impressed.
He hecho pedido en Patpat y lo había recibido sin problemas y muy rápido, hace unos días mi último paquete fue entregado a la persona incorrecta por parte de la paquetería y al exponerle la situación a Patpat me respondió muy rápido y me dió opciones para remediar el problema. Elegí la devolución del dinero y lo hicieron de inmediato
J'adore ce site et le service client est très bien.
Ils sont très réactifs et très arrangeants en cas de problème
Customer service- specially Jimmy was so helpful. Probably the best response and assistance I've ever experienced. Thanks so much!
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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