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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Beautiful design and very good quality! The perfect outfit for the whole family! We loved it!
Fits really good
The customer service team is very helpful. I had some issue with my order delivery but whenever i tried to contact the customer service they have responded back so quickly
I have made many purchases from Patpat. Their products are affordable, adorable, and great quality! My girls and I receive multiple compliments anytime we wear the brand!
Phoebe resolved my request quickly, responding to my every request
Phoebe was very friendly and professional
Abito bellissimo, proprio come in foto. Il cotone è buono e la vestibilità e il colore corrispondono. Rapporto qualità prezzo, davvero ottimo. Vestito ideale anche per un'occasione speciale, veramente elegantissimo. Ottimo prodotto, ben rifinito e ben imballato nella propria busta, consigliatissimo!
Their customer service is amazing. They reply within just a few hours and always have a way to sort out the issue. I emailed them twice and they helped me very well both times. Once it was for a mistake i did myself while placing an order and they were able to promptly help me! Great attention to the customer. Thank you!
Consigliata mi sono trovata benissimo sia la qualità e sono disponibili per il servizio clienti sono davvero soddisfatta di aver comprato da voi grazie
Dieses Produkt ist sehr zu empfehlen, der Stoff hat eine gute Qualität und ist gut Verarbeitet. Ich würde Babysachen immer wieder von dieser Marke/Hersteller Kaufen. Versand ging auch sehr schnell. Alles in einem bin ich sehr zu frieden.
Very nice clothes quality and the sizing is perfect! We will be ordering more for sure they have beautiful vlothes!
The matching mother and daughter dresses I purchased were just beautiful. I am so happy with the material. The customer service is outstanding!
La atención al cliente es muy buena, contestan cualquier duda o problema que tengas de manera rápida! Súper recomendados
I ordered several things, some were awesome quality and fit just right like I had hoped. A few were not the greatest quality or see through. I contacted customer service and they were quick to respond and got everything straightened out for a satisfied customer.
I have 4-5 deliveries from PatPat at SG. Pretty happy with the quality of product, service and delivery. Baby cloths are soft and reasonably priced.
My orders are very beautiful. Thank you very much for making us mothers and children happy with these super dresses.
I've ordered from PatPat multiple times. The first couple orders took about 30 days (to PA, USA). My most recent orders were here within 1-2 weeks. I LOVE their clothing! They're good quality, especially for the prices. I'm really impressed with their winter clothing. The materials are so thick and soft! Even the summer clothes are great! PatPat also has an amazing points system to get vouchers and promos for money off orders. Their kid sizing is accurate, I haven't tried adult clothing yet... it's in my next order. I highly recommend PatPat!
I accidentally order duplicates of one outfit and contacted their customer support to see if they could help they reaponded the next day with option as to how i could handle my mistake and the issue was resolved.
Very good quality of the products and easy contact with PatPat. Orders come quickly and well packaged
The product is perfect, and the helpdesk is more than helpfull!
Higly recommended!
The website is very easy to handle, and when i needed some help the support team contacted me immediatel and was very helpfull.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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