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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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After dubiously ordering from online company in the USA my doubts were eradicated when my order arrived really quickly and all 9 outfits are just the cutest and fabulous quality I cannot wait to see my beautiful niece in them she will be the best dressed baby xx Jonalyn responded very quickly as well when I emailed to thank them direct. Will definitely be ordering many many more outfits... x
Bought my baby girl a bunch of stuff for Christmas and we love everything! Will purchase again and refer friends
Mycket fina produkter med väldigt bra kvalitet.
Storleken är mycket bra. Är nöjd med dessa produkter
The clothes is good quality and the shipping is very fast! I have a good experience with them. My baby is enjoying
So happy with Patpat. It has very decent Prices and their customer service is absolutely the best i've seen. Fast delivery also. Already ordered more than 5 times with each oreer Almost 10 pieces... And only 1 time i was't happy with the fabric. So that's very good!
I loved dealing with you a lot, in addition to the fact that the clothes are more than wonderful. I recommend this site to everyone
There was a missed product in the package that arrived. I send an email and they quickly answered and solved the problem without any extra cost. They were really kind and I'm just waiting for the shoes to arrive
I bought two nice outfits for my baby boy. I'm so happy more than I was expecting. Will buy from them again.
I always order for my baby feom this site and this is the first time i asked to return them and for refund and the costumer service were wonderfuly nice friendly helpful abd fast to answer! I love this app
If you are looking for quality baby clothes at affordable prices and excellent customer service, then there is no need to shop any where else. I won't!
We just got our order and its so cute, packaging is very thoughtful and pretty as on the website. Quality of baby clothes is nice too. It took about 14 days to arrive but was really worth waiting for.
I've ordered twice from Pat Pat. The first time it took about 8 weeks for my Oder to arrive but the second time it was here in less than 10 days. Improvement. Sizes vary greatly and the best advice I have is read the size guide carefully, take your own measurements and stick to the guide (unless you can see pics of others in their garments).
It was a nice experience with patpat online shopping. Thank you James for the customer service. Enjoyed shopping.
Fast shipping, nice quality and if something is wrong they'll refund the product. Very cute clothes for kids!
I have received the order for my awaited baby The quality is amazing and it feels so soft! The colors are awesome and sizes are very good Only the delivery takes some time so plan your order ahead
Can't wait for my next order
Service
I just received my items today, quick delivery. Cute products and prompt response from customer service reps. I'm a happy customer!
I ordered a few nursing outfits and toddler / newborn clothing and I am very happy with my order! I ordered exactly a week prior to getting my order! Very quick shipping, I can't wait to put in my next order!
Phoebe was very helpful in helping me with my situation. She handled my problem in a very professional manner. Thank you Phoebe.
I will definitely be ordering more. It really makes a difference if you look at the reviews to base your purchase on it. Im really glad I did because everything I have ordered looks exactly like the pictures. I definitely recommend PatPat.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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