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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Great baby clothes, funny designs, full outfits, cute accessories! Will definitely order again. Their customers service is also very helpful and fast in replies!
The t-shirt was not perfect (the zipper is too high to pull out my breast for breastfeeding, the shirt is a little too big even if I looked at the size chart) but I had an EXCELLENT service after sell.
Good, best, quality service. Full satisfaction
Thank you for your quick response as well.
Always best to shop for my baby
Excellent products. I took for my little one.No doubt it long time to delivered to my country, but its worth waiting
I have bought many things from them in the past and had no issues. However this time around I had received product that had sizing that was not the same. I contacted customer service and they were helpful and kind. I would suggest looking over the size charts carefully before ordering.
I always buy from pat pat. And every time the dress was very good. I like the shoes from patpat with the dressing
The service was amazing! I ordered the wrong size and the Service Team helped me resolve this issue quickly. The refund was immediately processed. Good quality clothes - definitely ordering from them again.
Il sito è ottimo per fare acquisti sicuri.
Io mi sono trovata benissimo con tutti miei acquisti.
Grazie a presto.
J ai demandé une annulation de commande qui a été prise en compte rapidement. Des reponse claire et rapide et individuelles a chaque message que je leur ai envoyé en quelques heures. Je suis très contente
Gostaria de deixar registrado meu amor por esta loja, agilidade e cordialidade no atendimento. Peças chegam rápido e impecável nas embalagens
Sono contentissima dei vestiti, sono adorabili, alla mia bimba stano comodi è acquisterò al più presto degli altri grazie
I had to cancel an order and customer service was prompt, friendly, and helpful. I could tell I was talking to a real person instead of some automated message which I appreciated. I love patpat for their adorable clothes and cheap prices!
Very satisfied with the Patpat purchases and their excellent customer support. I recommend for kids dresses and accessories
User friendly and easy to use app with very good range of clothes for all range of kids. Also very good options are available for accessories like shoes etc.
Die Kleidung von patpat hat sehr gute Qualität. Es ist sehr billig. Die ware nach Bestellung kommt schnell. Ich kann nur weiter empfehlen.
My experience with you was very wonderful and the staff was wonderful and responding to all questions very quickly. I will always buy from your site for my children
Everything was perfect! From the time I order to having delivered in a timely manner. The dress fits perfectly and I love how it was packaged. Thank you so much for your outstanding service!
Desde que conocí la página de Pat Pat me encantó desde su ropa hasta sus precios, llega siempre en tiempo la calidad es buena, sin duda la ropa es tan hermosa. Recomiendo ampliamente comprar en esta página.
The customer service is unbelievably wonderful! They are quick to respond and help with an issue. Definitely recommend their items as well. I have bought over 20 pairs of outfits for my baby. And I have also bought many other accessories for my baby!
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We apologize if the items you received did not meet your expectations.
We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We humbly ask for the opportunity to resolve this issue.
If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.