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PatPatReviews 6,262

3.8

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PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.

service
2,369
value
2,329
shipping
2,330
returns
1,976
quality
2,268

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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PatPat is NUMBER ONE for children's clothes!
February 8, 2021

With all the unappealing clothes for children out there today, I am so happy I found PatPat! Their clothes for children are traditional, ADORABLE, and age appropriate. I have bought many clothing items and have been delighted with my choices. In addition, PatPat customer service is wonderful. If you need to exchange an item for any reason they are so very helpful and quick to respond. I highly recommend PatPat for anyone who loves to dress children in a charming way!

Date of experience: February 8, 2021
New York
1 review
0 helpful votes
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Great company!
February 8, 2021

I just started buying from here & I love it! Everything is adorable & very well made. They have great customer service as well. I can't wait to buy more

Date of experience: February 8, 2021
GB
1 review
0 helpful votes
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Happy
February 8, 2021

Happy how Angelica sort my problem, happy to shop from Pat pat. All the clothes and toys I bought were good quality.

Date of experience: February 8, 2021
New Zealand
1 review
0 helpful votes
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Great Customer Service
February 8, 2021

Grateful for a very responsive customer service. Very clear and organized. Definitely will recommend PatPat to other parents. Thank you PatPat.

Date of experience: February 8, 2021
Texas
1 review
0 helpful votes
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Ropa de excelente calidad
February 8, 2021

Ropa de excelente calidad, me encantan todo lo que ofrecen son trajes de temporada y sobre todo la tela es muy buena! Ya le e comprado de todo a mi hija aquí y las compras siempre llegan a tiempo, a excepción de una ocasión que el paquete se perdió o robaron la verdad nose qué pasó pero PATPAT pronto respondió al problema y ofrecieron enviar uno nuevo! Me encanto su atención al cliente súper favorable y muy atentos, respondieron pronto a todos mis emails.

+1
Date of experience: February 8, 2021
Pennsylvania
1 review
0 helpful votes
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Cool Mom
February 8, 2021

I'm on my 3rd order from PatPat. I order about 6 to 8 items on average. And let me just tell y'all how Im super satisfied everytime I order. Literally I havent received one item from them that wasnt exactly what I wanted. These people have awesome quality outfits, amaaaaaaazing cheap prices, cute outfits from every category from maternity to newborn to matching outfits. And did I mention that they deliver your items in less than 3 weeks in these cute little packages. I love this store so much I literally am referring it to every mom friend I have lol! My son & I ALWAYS get compliments on our matching outfits.

Also the app they have is pretty dope. They give you cute little tags depending on how involved you are. And each tag/ nickname comes with some benefits Im currently cool mom and Im loving the heck outta it. Mommies, Im gonna need yall to check the app out because trust me yall won't regret it

Date of experience: February 7, 2021
Portugal
1 review
0 helpful votes
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Sou cliente PatPat sem dúvidas
February 8, 2021

Sou cliente da loja PatPat e estou super satisfeita, o atendimento é ótimo sempre que temos dúvidas ou algum problema que estão ao alcance da equipe eles resolverem
Os produtos são de ótima qualidade e lindo assim como nas fotos da página.
Estou muito satisfeita

+5
Date of experience: February 7, 2021
Maryland
1 review
0 helpful votes
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Patpat is the best app for baby stuff, the quality is the best and the price is cheap and affordable, i love the way how they treated customers, they respond and fixed problems so fast. Also, they always have discounts and free money if you always login. You won't regret buy stuff from patpat

Date of experience: February 7, 2021
Italy
1 review
0 helpful votes
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Great
February 8, 2021

Love patpat! I've ordered a lot from them and they have yet to disappoint! If I ran into an issue, they immediately resolved it. They were quick as well'n

Date of experience: February 7, 2021
Spain
1 review
0 helpful votes
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Ropa
February 8, 2021

Ropa divertida y preciosa, mucho donde elegir. Los pedidos llegan muy rápido y la ropa viene en unas bolsitas individuales.

Date of experience: February 7, 2021
Greece
1 review
0 helpful votes
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Extremely pleased
February 8, 2021

Had a fitting problem with my order, they were really kind and quick to help me and refund me! Even though they didn't fit, the jumpsuits were amazing and seem very warm! I will order again!

Date of experience: February 7, 2021
New Zealand
1 review
0 helpful votes
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Excellent service
February 8, 2021

I made a wrong order by mistake and when I write email to Customare service they instantly refunded my money.

Date of experience: February 6, 2021
Canada
1 review
0 helpful votes
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So happy with the customer service. I had some order issues but the pat pat team was very helpful to solve my issue with their quick response.

Date of experience: February 6, 2021
Pennsylvania
1 review
0 helpful votes
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From 1 to 5 again
February 7, 2021

The reason I came again from 1 to 5 start is because patpat respond to my issue without any issue they refunded all money even was most of the clothes small sizes they where responsible ask for prove and no question money back I buy again from them you will ask why? Because once you know to get the size that fit you for tour kids you really want to buy more cause the clothes is worth my issue was the sizes no the fabric all clothes I buy all of them where good qualities I did buy 2 size bigger this time for my kids but belive me I dont know why the bad reviews cause I was scare when it happen to me cause of the reviews but once I try I was so happy they give me more than expected I ask for some refund they give it all good store good people nice talking never answered in bad mood even i was... give it a try they worth as store, seller and people!

Date of experience: February 5, 2021
Kansas
1 review
0 helpful votes
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Love Patpat
February 7, 2021

I Love Patpat!
They have Excellent quality and the app is really easy to use
I don't have kids but I love to buy clothes for my nieces and nephews!
Prices are really affordable and fair
I don't have complain about them! I Love Patpat

Date of experience: February 5, 2021
Greece
1 review
1 helpful vote
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Positive Response from Customer Service
February 6, 2021
Updated review

Customer service responded back and I've received a partial refund. Receieved the package a week or so ago and donated the Christmas gifts to a local charity.
Their items are good quality, just wish they offer alternate shipping options even with a price and let customers choose.

Date of experience: February 5, 2021
PatPat .. PatPat Rep
over a year old

Hi,

Thank you for shopping with PatPat.

We appreciate the time you’ve taken to share what you’ve experienced.

Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.

Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.


2nd time order. Worst shipping policies
January 12, 2021
Previous review

I placed my order 35 days ago it's 12th Jan night and I'm still waiting for the Christmas Pyjamas I ordered for my kids. Will most give or throw them away as it will not fit my growing kids next Christmas! Had to buy last min from Marks & Spencer (thank God) they were open.
Wrote to customer service to request up date no reply, sent a chaser and got standard reply to wait and then wait some more. Sucks that I just wasted my time and money hoping they have changed.
WILL NOT BE USING THIS SITE AGAIN!
Hope they spend as much money on upgrading shipping method that they do on advertising and duping EU market users

Date of experience: January 12, 2021
Germany
1 review
0 helpful votes
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Very helpful
February 5, 2021

Fast delivery and very cooperative staff ready to help you at any time! I am satisfied with the quality of clothes, surely recommended to my friends

Date of experience: February 5, 2021
Romania
1 review
0 helpful votes
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Excellent
February 5, 2021

Due to problems at the post office to which I belong, the package did not arrive, but the people at Pat Pat, answered me immediately and offered solutions to get my money back. Very serious and very quickly responded to requests

Date of experience: February 5, 2021
Canada
3 reviews
0 helpful votes
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Im thankful
February 5, 2021

Really good support and good products
I M impressed with the quality especially babies clothes and toddlers

Date of experience: February 4, 2021
Canada
1 review
0 helpful votes
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Love it!
February 5, 2021

I have order 4 times from PatPat and so far I have fallen in love with it more and more. Size is little different than the average cloths I order for my kids, more on the bigger size which is perfect because when I wash them they shrink and still fit them for while. I highly recommend ordering from this site, you won't be disappointed!

Date of experience: February 4, 2021

From the business

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patpat.com
Mountain View, CA, United States
+3376