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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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With all the unappealing clothes for children out there today, I am so happy I found PatPat! Their clothes for children are traditional, ADORABLE, and age appropriate. I have bought many clothing items and have been delighted with my choices. In addition, PatPat customer service is wonderful. If you need to exchange an item for any reason they are so very helpful and quick to respond. I highly recommend PatPat for anyone who loves to dress children in a charming way!
I just started buying from here & I love it! Everything is adorable & very well made. They have great customer service as well. I can't wait to buy more
Happy how Angelica sort my problem, happy to shop from Pat pat. All the clothes and toys I bought were good quality.
Grateful for a very responsive customer service. Very clear and organized. Definitely will recommend PatPat to other parents. Thank you PatPat.
Ropa de excelente calidad, me encantan todo lo que ofrecen son trajes de temporada y sobre todo la tela es muy buena! Ya le e comprado de todo a mi hija aquí y las compras siempre llegan a tiempo, a excepción de una ocasión que el paquete se perdió o robaron la verdad nose qué pasó pero PATPAT pronto respondió al problema y ofrecieron enviar uno nuevo! Me encanto su atención al cliente súper favorable y muy atentos, respondieron pronto a todos mis emails.
I'm on my 3rd order from PatPat. I order about 6 to 8 items on average. And let me just tell y'all how Im super satisfied everytime I order. Literally I havent received one item from them that wasnt exactly what I wanted. These people have awesome quality outfits, amaaaaaaazing cheap prices, cute outfits from every category from maternity to newborn to matching outfits. And did I mention that they deliver your items in less than 3 weeks in these cute little packages. I love this store so much I literally am referring it to every mom friend I have lol! My son & I ALWAYS get compliments on our matching outfits.
Also the app they have is pretty dope. They give you cute little tags depending on how involved you are. And each tag/ nickname comes with some benefits Im currently cool mom and Im loving the heck outta it. Mommies, Im gonna need yall to check the app out because trust me yall won't regret it
Sou cliente da loja PatPat e estou super satisfeita, o atendimento é ótimo sempre que temos dúvidas ou algum problema que estão ao alcance da equipe eles resolverem
Os produtos são de ótima qualidade e lindo assim como nas fotos da página.
Estou muito satisfeita
Patpat is the best app for baby stuff, the quality is the best and the price is cheap and affordable, i love the way how they treated customers, they respond and fixed problems so fast. Also, they always have discounts and free money if you always login. You won't regret buy stuff from patpat
Love patpat! I've ordered a lot from them and they have yet to disappoint! If I ran into an issue, they immediately resolved it. They were quick as well'n
Had a fitting problem with my order, they were really kind and quick to help me and refund me! Even though they didn't fit, the jumpsuits were amazing and seem very warm! I will order again!
I made a wrong order by mistake and when I write email to Customare service they instantly refunded my money.
So happy with the customer service. I had some order issues but the pat pat team was very helpful to solve my issue with their quick response.
The reason I came again from 1 to 5 start is because patpat respond to my issue without any issue they refunded all money even was most of the clothes small sizes they where responsible ask for prove and no question money back I buy again from them you will ask why? Because once you know to get the size that fit you for tour kids you really want to buy more cause the clothes is worth my issue was the sizes no the fabric all clothes I buy all of them where good qualities I did buy 2 size bigger this time for my kids but belive me I dont know why the bad reviews cause I was scare when it happen to me cause of the reviews but once I try I was so happy they give me more than expected I ask for some refund they give it all good store good people nice talking never answered in bad mood even i was... give it a try they worth as store, seller and people!
I Love Patpat!
They have Excellent quality and the app is really easy to use
I don't have kids but I love to buy clothes for my nieces and nephews!
Prices are really affordable and fair
I don't have complain about them! I Love Patpat
Customer service responded back and I've received a partial refund. Receieved the package a week or so ago and donated the Christmas gifts to a local charity.
Their items are good quality, just wish they offer alternate shipping options even with a price and let customers choose.
I placed my order 35 days ago it's 12th Jan night and I'm still waiting for the Christmas Pyjamas I ordered for my kids. Will most give or throw them away as it will not fit my growing kids next Christmas! Had to buy last min from Marks & Spencer (thank God) they were open.
Wrote to customer service to request up date no reply, sent a chaser and got standard reply to wait and then wait some more. Sucks that I just wasted my time and money hoping they have changed.
WILL NOT BE USING THIS SITE AGAIN!
Hope they spend as much money on upgrading shipping method that they do on advertising and duping EU market users
Fast delivery and very cooperative staff ready to help you at any time! I am satisfied with the quality of clothes, surely recommended to my friends
Due to problems at the post office to which I belong, the package did not arrive, but the people at Pat Pat, answered me immediately and offered solutions to get my money back. Very serious and very quickly responded to requests
Really good support and good products
I M impressed with the quality especially babies clothes and toddlers
I have order 4 times from PatPat and so far I have fallen in love with it more and more. Size is little different than the average cloths I order for my kids, more on the bigger size which is perfect because when I wash them they shrink and still fit them for while. I highly recommend ordering from this site, you won't be disappointed!
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.