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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Non avevo mai acquistato prima su Patpat, ma già dal primo acquisto mi sono innamorata di questo sito. Abbigliamento per bimbi stupendo, originale e a prezzi davvero convenienti. Inoltre l'assistenza clienti è il top (grazie Karen P.). Ho acquistato dei capi che vestono troppo grande e prontamente mi è stato offerto il rimborso oltre alla possibilità di tenere comunque i capi.
Very good response! Awaiting exchange, told to donate items too big! Nice touch with no need to return!
Es maravilloso comprar aquí. Rapidez de envío, y la calidad y precio es inmejorable.Yo estoy haciendo ya mi próximo pedido¡¡
I placed two seperate orders and I forgot to change the address for the one. Wrote them that night and had a response the next morning and my issue was resolved. Great customer service.
Awesome experience. Ordered couple of items and they were value for money. Just worth it. Faced minor issue with size but it was handled superbly by customer service. Couldn't ask for more.
Keep it up PatPat :)
This app garanted good services for me and my family and solved all problems about orders. Serious and honest!
My daughter and I both have accounts with PatPat and the quality of their products are great and many are very unique. Also have great customer service. Recently ordered so. E maternity pajamas for my daughter and they were great. But just didn't fit my daughter well unfortunately. Reached out to PatPat online and they quickly helped me out and credited me.
I highly recommend this website for purchasing clothing for kids and family members! The clothing is of great quality, and many cute styles are available. Jonalyn from customer service was excellent to respond to my questions and provided quick and friendly service.
Shamiah helped with my exchange issue and she did it in a timely manner. I like the cute inexpensive items they offer.
I ordered lots of items for both myself and my daughter most items were perfect however unfortunately the costumes didn't fit. Jasper was extremely friendly and rapid getting the issue sorted hassle free.
I had to initiate a return and the customer service was amazing! Especially KUENZLER who helped with everything I needed and did so in the best way!
Amazing Service received from Junabelle. I had an issue with an item and it was resolved immediately.
I have to say, Patpat does offer a good value for their products given the prices. Definitely wait until they're having sales because they ALWAYS drop prices. I never buy anything for more than $10, because it will usually go down to $8 or less at some points. Their sizing can run big, my nephew is pretty chunky and heavy for his age (8 months) and can still fit this 3-6 onesie they have. But sometimes they run exactly on par. So I would say just buy what size they are actually in and worst case they have to wait a little to wear it. That being said I wouldn't buy any date-specific outfit (christmas, thanksgiving etc) from PatPat. Also, the shipping is longer than I'd like buy I just buy basics for my nephew, so he will always be able to wear them regardless of when it shows up. (It never takes more than 3 weeks, but in the world of Amazon, 3 weeks seems like forever!
Hallo ihr lieben auch wenn man ein Problem hat wird es sofort geklärt wir sind auch sehr freundlich und wir sind auch sehr dankbar die Qualität von den Produkten sind sehr gut so wie auf dem Bildern für einen sehr guten Preis DANKE MARY
Awesome customer service. Cheap stuff for children as well, we will definitely be ordering from here again!
I am a first time mom and I wanted to order the best of best for my lil one. I am so glad I chose patpat
Affordable prices with top quality material dresses for toddlers and kids. Patpat has a 5 star rating customer service too which makes them a 5* online shopping site.
Having written an incomplete address my orders bounced and were not delivered. Unfortunately early bird the delivery currier doesn't have pickup options. I thus wrote to everyone involved having made a thorough search online... to try and find out the where anouts of my products and tolry to get them but in vain. Unfortunately it was a weekend but still I wrote to patpat and within 48 hours I had the most comfortimg reply from SHAMIAH.
She became my correspondence for the next three weeks. I was devastated and desperate but she kept in touch with me updated me about everything and anove all re assured me that my orders will be delivered. I sometimes grew impatient but she was very understanding.
Anyways cut the long story short my products eventually came with dhl. Within two days from when they were registered with dhl.
Patpat did not disappoint. All my products total cost 157 dollars were very beuatiful. I highly recommend and will be buying more stuff from patpat.
Thank you patpat. Thank you SHAMIAH
J'ai eu une petite erreur de commande: j'ai commandé 2 fois le même articles mais j'ai été ravie que SHAMIAH me trouve une solution. En effet elle m'a proposé gracieusement un remboursement que j'ai accepté avec plaisir. Produit avec un bon rapport qualité/prix je recommande! Faites juste attention aux tailles et de prendre une taille en dessous.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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